Trusted Agent profile · Rugby

Complete Estate Agents Rugby reviews

4.2

★★★★★ Great

110 reviews across 2 platforms

18, Church Street, Rugby, CV21 3PU

Complete Estate Agents's office in Rugby, at 18, is rated 4.2 out of 5 across 110 reviews on two platforms, including 108 Google reviews rated 4.3.

Google logo

4.3 / 5

108

Reviews on Google

This office

Trustpilot logo

2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rugby office, from every platform, shown as written. First names only.

5/5

Google

what makes this agency stand out is their commitment to finding the right buyer, not just any buyer. they qualified viewers carefully, ensuring only serious purchasers viewed our home. this saved us considerable time and inconvenience.

Jocelyn · 11 August 2025

5/5

Google

gareth's expertise in the local market was evident from our first meeting. he valued our property accurately and had multiple interested buyers within the first week. professional service that delivered results quickly.

Budi · 7 September 2025

5/5

Google

finding our dream home seemed impossible until we met this exceptional team. their dedication and genuine care transformed what could have been a stressful experience into an exciting journey.

All · 8 September 2025

5/5

Google

You service is good and you have time for everybody.

Veronica · 14 April 2025

Agent replied · 14 April 2026

Thank you Berlinda.

1/5

Google

Absolutely unprofessional, poor customer service. Friday Week ago I call to book viewing, agency confirmed 14:15 today, 11:00 on viewing day they called me to inform that viewing is available 12;45, I did told that it’s short notice and my partner will do viewing at 14:15 as she had email and txt message with viewing confirmation. When my partner arrived she wait 30 minutes nobody came, and nobody bother to even contact her. When she called agency they told her that I did change viewing hour. Poor communication, poor customer service.

Sebastian · 14 April 2023

5/5

Google

Recently moved into one of their advertised apartments. Amazing service. I had a tight schedule to maintain due to work but Chloe one of their negotiators was willing to help. She managed to arrange a viewing for me the following day after my enquiry and helped me start my referencing application the same day. Throughout the process she answered all of my emails within a couple of hours, I never had to wait more than a day for a response. Absolutely amazing service!

Zviko · 14 April 2023

5/5

Google

sold my flat in just 3 days! the professional photography really made my place stand out online. haydn kept me updated throughout and made the whole process seamless.

Egi · 8 September 2025

4/5

Google

Great service - and prompt & friendly correspondence

Susan · 14 April 2025

Agent replied · 9 November 2024

Thank you Susan, your positive comments are truly appreciated.

5/5

Google

Me and my girlfriend had very good service with them moving into our new home, we dealt with Gareth and he was a great help and a nice guy and the whole process was very quick, would recommend.

Simon · 14 April 2022

5/5

Google

Very efficient and reputable agent

Kumbirai · 14 April 2025

Agent replied · 27 August 2024

Thank you for the lovely review.

5/5

Google

Esther and the team made the whole experience of buying my first home so simple and easy. I never once had to chase for any updates, they were always available when needed and you genuinely feel like they couldn't do enough for you. Brilliant service!!

Steve · 14 April 2020

5/5

Google

the team's persistence was remarkable when our sale hit complications. they refused to give up, found creative solutions, and successfully guided us to completion despite the challenges.

Camila · 17 June 2025

5/5

Google

The team's proactive communication meant we were always informed about progress. Regular updates without having to chase for information made the process much less stressful.

Lidwina · 17 June 2025

5/5

Google

You service is good and you have time for everybody.

Berlinda · 26 October 2024

Agent replied · 9 November 2024

Thank you Berlinda.

5/5

Google

Quick response that beats their estimated time, they under promise and over deliver consistently

Freddie · 7 September 2025

5/5

Google

I like this, I give it 5 stars at once because the app is good

Kang · 27 July 2025

5/5

Google

Vicky has been an absolute diamond in helping me find somewhere to rent! always kept me in the loop chased things up for me and helped me feel less stressed would highly recommend! best in rugby

Chloe · 11 June 2019

5/5

Google

I would not hesitate to recommend Esther and the team at Complete to help with your house move. They were efficient, approachable and readily available to speak to throughout our first move. Thanks again Complete!

Joel · 14 April 2019

5/5

Google

A really great help in unusual situations, everything sorted out as expected! Thank you!

Antoine · 14 April 2024

Agent replied · 11 June 2024

Thank you Antonie.

5/5

Google

Sold my house with Complete and they were professional from start to finish. Couldn't fault them!

John · 11 January 2024

Agent replied · 11 June 2024

Thanks John. It was a pleasure dealing with you and your family. Hope your all settled in and enjoying your amazing property.

5/5

Google

Great service Steven Gerrard kept me fully informed of progress with my sale and purchase. I was very happy with the service received

Heather · 14 April 2020

1/5

Google

Trying to take £60 from our deposit for ‘cleaning’ when this is how the property was left for us at start of tenancy. Do not trust. Do not trust any good reviews either because they call you trying to get you to change your review.NegativeQuality, Professionalism

Jasmine · 10 June 2023

5/5

Google

Great customer service, extremely helpful and responded to any questions quickly. Very smooth process throughout and would totally recommend Complete Sales and Lettings Rugby

Rach · 14 April 2024

5/5

Google

So thrilled I used Complete to sell my house. The whole process ran smoothly and support was always there throughout. Complete restored my faith in estate agents after a bad experience with a different one. Thank you wonderful Philippa and everyone in the office for all your help.

Jessica · 14 April 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Complete Estate Agents's Google reviews

Questions about Complete Estate Agents Rugby

How many reviews does Complete Estate Agents Rugby have?

Complete Estate Agents's Rugby office has 110 reviews across two platforms: 108 on Google, 2 on Trustpilot (across the whole business).

What is Complete Estate Agents Rugby's rating?

Complete Estate Agents Rugby is rated 4.2 out of 5 across all 110 reviews, and 4.3 out of 5 on Google from 108 reviews.

Where is Complete Estate Agents's Rugby office?

Complete Estate Agents Rugby, 18, Church Street, Rugby, CV21 3PU.

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