5/5
Great customer service. They respond back to my email very soon.
Agent replied Β· 31 December 2024
Hi Kojo, thanks for taking the time to leave us a 5 star review. We are pleased to hear you are happy with our services to date. Speak soon.

Trusted Agent profile Β· Rugby
Verified
β β β β β
476 reviews across 5 platforms
41 Newbold Road, Rugby, CV21 2ND
Part of Belvoir, see every office.
Belvoir's office in Rugby, at 41 Newbold Road, is rated 4.9 out of 5 across 476 reviews on five platforms, including 289 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026.
289
Reviews on Google
This office
84
Reviews on Facebook
This office
5
Reviews on Yell
This office
39
Reviews on Direct reviews
This office
59
Reviews on allAgents
This office
Belvoir is Rugby's Lettings Specialist, managing a range of properties throughout the town, and acting on a tenant-find basis for many more. We are a regulated agent - full members of ARLA, SafeAgent, and The Property Ombudsman's Scheme - for our landlords' protection. We offer a free appraisal to all people who have a property to let - we also have a 'price match guarantee' with any other regulated agent in town. For those thinking of investing in property, we offer free and comprehensive buy-to-let advice - we let properties on a daily basis, so we know what works and what doesn't!
The Trusted Agent 2026 results for Belvoir, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rugby office, from every platform, shown as written. First names only.
5/5
Great customer service. They respond back to my email very soon.
Hi Kojo, thanks for taking the time to leave us a 5 star review. We are pleased to hear you are happy with our services to date. Speak soon.
5/5
We have been tenants of a property let through Belvoir for seven months and they have been a joy to deal with. Everyone has been professional and friendly and they???re really helpful when it comes to maintenance issues. We hope to remain clients for a long time.
5/5
We highly recommend Belvoir Lettings Rugby! Their dedication and attention to detail made the entire process smooth and stress-free. Thank you for making our rental search a pleasant experience!(20 Bronte Close)
5/5
As a Landlord with 5 rental properties in the Hillmorton area we have used Belvoir for 5 years. They have always delivered a superb service to us (and I believe) to our tenants. They always keep us up to date on legislation changes and let us know when there is a problem with a property and then fix the issue quickly and efficiently. Rosie has got a magnificent back office team always wanting to please.
5/5
Hi we rent a property from Belvoir for 9 months now only one thing I can say is we are very happy with them. Very good service from Belvoir team.. would like to continue with them for long time... thank you. Monikaprasad
Thank you very much for sharing these comments, Monika Gariga-jackiewicz.
5/5
The team at Belvoir have been fantastic from start to finish. From arranging the tenancy for myself two years ago, to dealing with any issues that arose during occupancy promptly and effectively, to finally arranging for the handover of the property and the return of keys and deposit efficiently. The team have always been friendly, polite, helpful and efficient - a pleasure to deal with.
5/5
Excellent Letting Experience
The team at Belvoir have been fantastic from start to finish. From arranging the tenancy for myself two years ago, to dealing with any issues that arose during occupancy promptly and effectively, to finally arranging for the handover of the property and the return of keys and deposit efficiently. The team have always been friendly, polite, helpful and efficient - a pleasure to deal with.
5/5
Fantastic agency. Have been so helpful and supportive. Would highly recommend to anyone looking at using them to let a property.
Hi Abby, thank you for taking the time to leave us such a positive review. We know that letting your home out for the fist time can be daunting so we are pleased to hear you found us helpful and supportive. We look forward to working with you and we are sure your new tenants will be very happy living at the property. Take care.
5/5
We started renting out our property in Jan 21 and chose Belvoir as we had been tenants with them in the past. We're pleased with our decision and with the service Belvoir have provided us so far. They are a friendly yet professional team, very responsive, easy to work with and I look forward continue working with them for a long time to come.
5/5
Belvoir have been looking after my propertys for nearly 12 months now, and do a fantastic job,giving me a hassle free life and making me realise i should of used them years ago many thanks for all you do and may it continue. phil
5/5
I have been with Belvoir Rugby since 2002. I have always had the best possible service from the Rugby team. Rosie, Wendy, etc get things done. Nothing is too much trouble. I use their fully managed service. This team take away the challenges of managing the 'search to re letting process' and help me with all the decisions that relate to being a good landlord. I would recommend them to anyone. No brainer.........
1/5
Unprofessional from every point you look, the are looking for profits, don't care about anything, today the house is available, send paperwork, tomorrow, sorry the property it.s unavailable π! Avoid if possibleNegativeQuality, Professionalism
Good afternoon Ionut D. We regret to hear that you have had a negative experience with us. I have looked back on our communications which started on email on the evening of Friday 19th June whereby you requested a video of the property you were interested in. We responded to this email confirming we would send you a link to the property as soon as we had it but we were waiting on access to the property. The link to view the property online was emailed to you on the evening of 22nd June. Having expressed your interest in applying on 24th June, we replied to you within the hour to state there was no need to send any paperwork to us at that time as the property was very popular and we would be passing basic details to the landlord of all parties interested. Unfortunately, the landlord decided to ask another person to apply and we informed you of this within 24 hours of our last communication. The email also included a list of other properties we had available that maybe suitable to you as an alternative as we would have been happy to let to you. We have been communicating via email on a very regular basis about the property, responding daily/hourly, confirming the process and the current situation so Iβm not clear as to how this could have been construed as unprofessional. I'm also not sure I understand your comments that we we're looking for "profits" as at no point have we requested money from you. We wish you good luck with your continued property search. Please do get in touch if you see any of our other properties that youβre interested in. Regards, Belvoir Rugby team
5/5
Always incredibly friendly and professional, and eager to help. I've emailed about a few problems in the past and each problem has been dealt with swiftly and efficiently. A very friendly and understanding team, I would definitely recommend this company.
Wow!! Jestem pod wraΕΌeniem twojego profiluπΉπ· i osobowoΕci.πΉπ· Podziwiam rΓ³wnieΕΌ twoje poczucie humoru tutaj.πΉπΊπ» Zwykle nie piszΔ w sekcji komentarzy, ale myΕlΔ, ΕΌe zasΕugujesz na ten komplement. ChciaΕbym byΔ twoim przyjacielem. Uprzejmie wyΕlij mi zaproszenie do znajomych, jeΕli nie masz nic przeciwko, dziΔki. Ε»yczΔ wszystkiego najlepszegoπΉπΊπ»
4/5
Wendy , Karen,Rosie and Ruby
Wendy , Karen,Rosie and Ruby are sutch lovely helpful ladys nothing is any trouble when asked and very understanding. Very pleased I went with this agent.
4/5
"Wendy , Karen,Rosie and Ruby..."
Wendy , Karen,Rosie and Ruby are sutch lovely helpful ladys nothing is any trouble when asked and very understanding. Very pleased I went with this agent.
5/5
I am a tenant. I have found Belvoir excellent letting agents. They will deal with any problems immediately, they are transparent with the terms, and very friendly. I would recommend them to owners and tenants alike
Pauline Garratt, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!
5/5
I can't recommend the team
I can't recommend the team at Belvoir Rugby highly enough. Their approach was at all times thoroughly professional and they had the added bonus of being extremely approachable and understanding, which was particularly helpful to me as this was the first time I'd rented on my own. Other agents would do well to take a leaf out of this team's book as to how to manage a lettings agency successfully. Thank you Belvoir!
5/5
Belvoir had my property for 1 day and managed to find a tenant whereas another estate agent had it for over 2 weeks and couldn't find anyone. Excellent service very easy to deal with and no excessive form filling.
Rebecca Sewell, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
5/5
ONE OF THE VERY
clearly one of the very best in the area. Anyone working with Belvoir have the comfort that they are in safe, reliable and trustworthy hands
5/5
"ONE OF THE VERY..."
clearly one of the very best in the area. Anyone working with Belvoir have the comfort that they are in safe, reliable and trustworthy hands
5/5
Highly recommended. Belvoir is a trustworthy real estate company. They did good communication and coordination between tenant and landlord.
5/5
Wendy and all the staff at Belvoir, make letting my property so easy and nothing is too much trouble. Wouldnβt hesitate to choose them again and fully recommend.
5/5
A fabulously friendly, knowledgable, understanding and professional team, who literally love to see their tennants and landlords get the best from their properties. I actually look forward to my six monthly visit for a catch up with them!
5/5
"Lovely..."
A fabulously friendly, knowledgable, understanding and professional team, who literally love to see their tennants and landlords get the best from their properties. I actually look forward to my six monthly visit for a catch up with them!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Belvoir, Rugby won Gold; Belvoir, Basingstoke won Platinum; Belvoir, Harrogate won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.