5/5
GoogleAs first time buyers Chris did a great job talking us through all our options and helped us really understand the process. Emma was also very helpful, with quick responses, and nothing was too much to ask - highly recommend.
Trusted Agent profile
William H Brown reviews
★★★★★
96 reviews across 2 platforms
54a High Street, Royston SG8 9AW
William H Brown's Royston office at 54a High Street is rated 4.7 out of 5 across 96 reviews on two platforms, including 95 Google reviews rated 4.7. Checked 9 October 2026.
Reviews
Every review we hold for the Royston office, from every platform, shown as written. First names only.
Google5/5
GoogleI have used Chris the mortgage advisor twice here and had a great experience both times. One was pretty complex and Chris made the process simple and quick. I plan to use again and I would recommend Chris. Chris also helped with some great advice on insurance products.
5/5
GoogleMy flat purchase was handled extremely well at the Royston Branch. From the first visit to discuss marketing it, to the final day of completion. The team always answer their phones promptly and always make themselves available to you. if they are busy they always get back to you either by telephone calls or email. This is always important with selling property and I always felt that I was a valued customer to them. Highly recommended, efficient team. Well done and thank you.
5/5
GoogleVery happy with the service I received during the recent sale of my flat. I found the team very professional and helpful, especially Emma for helping me chase the solicitors!PositiveProfessionalism
5/5
GoogleGreat experience selling with the Royston Branch. Got a great price pretty quickly, and it was a troublesome sale, through no fault of wh brown, but they were very supportive, especially Emma throughout!PositiveResponsiveness
5/5
GoogleChris and Emma has been very helpful. Amazing service. Today I am very happy in my new home thanks to them.
5/5
GoogleGreat experience, always on the end of the phone when needed and Emma went the extra mile to really push what was a difficult sale.
5/5
GoogleHaving had previous experience with estate agents I felt the need to commend William H Brown in Royston for their services. It is so refreshing to finally find an agent who cares about the customer and not just about their bottom line. Their knowledge of the Royston market is second to none, and being guided by the wonderful staff they had made our whole process a lot more efficient and beneficial for all parties involved. When you take this, along with having the most experienced estate agent in Royston, you could not ask for a better company to fulfil your Royston property needs.
5/5
GoogleI am incredibly happy with the service that the team delivered. From the first discussion about them being our agent, to picking up the keys of our new house, they were responsive, knowledgeable and supportive. No matter how complicated things got, they always found a solution and this made a massive difference for us.
4/5
GoogleEmma and the team were very helpful, professional and always available.
5/5
GoogleAfter being with a different agent for nearly 4 months, William H Brown took over with fresh photos and a fresh approach. They managed to finally sell our cottage, allowing us to secure the new home we wanted. Thank you so much to the whole team.
5/5
GoogleAfter being with a different agent for nearly 4 months, William H Brown took over with fresh photos and a fresh approach. They managed to finally sell our cottage, allowing us to secure the new home we wanted. Thank you so much to the whole team.
3/5
GoogleW H Brown helped me sell my flat. Very available over the phone to resolve any issues. Concise description of property. Provided good package for marketing, photos, information that enabled a detailed representation of the property for potential buyers
5/5
GoogleAmazing, but stressful, but still amazing and quick completion! Willliam H Brown team was really great! Chris (the mortgage advisor) and Emma (the real estate agent) really did their best to get us through the purchase of our first home. Strongly recommend William H Brown!
5/5
GoogleEmma handled the purchase from start to finish. And whilst the process had a few bumps in the road, she was excellent at keeping the ball rolling - would highly recommend.
4/5
GoogleVery friendly and helpful when we brought our property. Good local knowledge.
Agent replied · 16 June 2024
Hi, thank you so much for the 5* review of our Royston branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best for the rest of your sale.
5/5
GoogleAfter using william h brown for a second time the service has be equally as good as the first. Tony and emma both very good to work with and always at the end of the phone.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleAt first impression, William H. Brown and their agents come across professional, friendly and helpful. Unfortunately, we encountered issues which somewhat contradicted this impression. …
5/5
GoogleBrought a house through William H Brown Royston. Really good service from beginning to end, quick response to emails and calls, very helpful in chasing sellers etc. and friendly. Would definitely recommend!
5/5
GoogleI’ve used Chris at WHBrowns in the past and was impressed with his dedication and attention to detail...he certainly made getting a mortgage/buying a house a very smooth process...He was recommended to me by a friend-and I wouldn’t hesitate to recommend him to others myself.
5/5
FacebookEmma at William h brown was fantastic at progressing our move. Each time we contacted her she progressed things quickly and was excellent in feeding back in a timely manner. Would recommend them for your house move
5/5
GoogleExcellent estate agent.
Agent replied · 16 June 2024
Hi, thank you so much for taking the time to provide our Royston team with a 5-star review. We are so happy to hear the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleVery helpful and ready to help with queries or get us in touch with those who can help
5/5
GooglePaula, at William H Brown who handled my purchase, was always kindly, efficient and helpful. Excellent service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown
How many reviews does William H Brown have?
William H Brown's Royston office has 96 reviews across two platforms: 95 on Google, 1 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown's rating?
William H Brown is rated 4.7 out of 5 across all 96 reviews, and 4.7 out of 5 on Google from 95 reviews, checked 9 October 2026.
Where is William H Brown's Royston office?
William H Brown, 54a High Street, Royston SG8 9AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.