William H Brown reviews

★★★★★ 5/5

Google

Had a number of dealings with Lucie Holden in the Royston branch. Lucie found us a home that we both loved but unfortunately due to timings things didn’t work out however Lucie was professional and courteous throughout. Appeared to know a lot about the properties that we viewed with her and if she didn’t always found out the information and came back with a response.

Craig · 10 June 2025

★★★★★ 5/5

Google

We had an amazing experience with Chris Hall at William H Brown. As first-time buyers, we were unsure about the process, but Chris guided us every step of the way. He made everything so easy and straightforward, and his support was invaluable throughout. We couldn’t have asked for a better experience and would highly recommend Chris to anyone looking to buy a home. Thank you, Chris

Luke · 6 May 2025

★★★★★ 5/5

Google

Used Chris for our mortgage. We are first time buyers and our situation is not exactly straightforward but Chris was brilliant. Found us a lender, a great deal and guided us through the process expertly. Would highly recommend his services to anyone. Also would like to thank the rest of the office for their patience dealing with my many phone calls!

Christopher · 16 April 2025

★★★★★ 5/5

Google

Dear All, I am happy with the services provided by WHB- Royston, special thanks to Lucy and Harry for their services and accomodative on our multiple views and clearing our questions on the property search. This really helped in buying the property. We are very satisfied customer.

Vivek · 16 September 2025

★★★★★ 5/5

Google

I used Chris Hall to help find the most appropriate mortgage for me. He couldn’t have been more patient and explained everything clearly. Chris ensured I would be able to afford my monthly payments without making too many compromises in other areas of my finances. He also thought widely about the whole buying process and provided useful advice. I would recommend him to anyone looking for a mortgage no matter what stage they are on the property ladder. Thank you Chris.

Annabel · 16 April 2024

★★★★★ 5/5

Google

Working with Chris Hall from [Brokerage Name] has been an exceptional experience. From start to finish, Chris demonstrated professionalism, expertise, and dedication in assisting me with my mortgage needs. He provided clear and concise guidance, patiently answered all my questions, and ensured that I understood every step of the process. Chris went above and beyond to secure the best possible mortgage terms for me, saving me both time and money. I highly recommend Chris to anyone in need of mortgage services. Thank you, Chris, for your outstanding support!

A · 16 April 2024

★★★★★ 5/5

Google

As a first time buyer, I requested help from 5 different mortgage brokers, and ended up picking Chris Hall at William H Brown's Royston office. Chris was not only the most knowledgeable and thorough when reviewing my requirements and financial situation, he was also always available and patient in answering any questions I had, and offered excellent advice every step of the way until my completion date. Many thanks Chris for all your help!

Eugéne · 16 April 2024

★★★★★ 5/5

Google

Great efficient service, helped us buy our first home within 4 months of first starting to look. A special thanks to Harry Osbourne.

Louie · 16 January 2026

★★★★★ 5/5

Google

William H Brown in Royston are a fantastic branch they dealt with all our requests efficiently and no task was ever too great. Just want to say a special thank you to Harry, for overseeing our purchase and making sure our move was as easy as it could be.

George · 16 April 2025

★★★★★ 5/5

Google

I purchased a property being sold by WHB. Although they were under no obligation to do so, they were super helpful to me as the buyer. The team work very well together from Mark who helped us choose the house, to Lucie and Harry who patiently kept the conveyancers in line, to Tony who stepped in when ever needed and was aware of the whole process. I found them to be very professional and a key and involved part of the process, from showing the house to handing over the keys.

Ruth · 16 October 2025

★★★★★ 5/5

Google

We've just purchased our new home via William H Brown in Royston. They've been fantastic. They were always on hand to answer questions. Special thanks to Tony who went above and beyond to keep things moving in the right direction. Wouldn't hesitate to recommend.

Isobel · 16 April 2025

★★★★★ 5/5

Google

We got referred to Chris Hall as broker to buy our first house. Chris has been amazing, explaining in details everything we need to know and being always available to support us when something wasn't clear. He also helped out to find the best deal for the mortgage until the end of our transaction. We are very happy and satisfied with his service, highly recommend it.

Giorgia · 16 April 2024

★★★★★ 5/5

Google

I have recently been looking for a property and popped into William H Brown to see what they had available, they went above and beyond to show me details of properties that they had on the market that matched what I was looking for. Lucie then showed me around the properties the next day and was very knowledgeable about the houses where other agents in the town weren't. I have now had an offer accepted on a property through them so thanks again to the team for their help!

Lucy · 10 June 2025

★★★★★ 5/5

Google

We have been helped by Chris over the last 5 years and he has always been amazing. Very easy to contact, responsive and understanding of our needs. Definitely recommended.

Cosimo · 16 April 2025

★★★★★ 5/5

Google

I am located in Canada dealing with an estate sale in Barkway Herts UK. The whole team at Wm. Brown was exceptional! in particular Tony Green and Emma Ginger. they found a buyer for the property, liaised with the legal team and "got the Job …

Malcolm · 16 April 2024

★★★★★ 5/5

Google

We have sold two properties with WHB, and have found them to be very professional and a very helpful, happy team. They kept us informed and advised throughout the process. Would highly recommend.

Keith · 9 April 2026

★★★★★ 4/5

Google

I recently purchased a property through William H Brown, Royston and I am very pleased with the service I received throughout the process. I would not hesitate to recommend them to anyone looking to buy or sell a property, and I would certainly use their services again in the future. Thank you for making my home-buying journey a positive and memorable one.

Jenny · 10 June 2025

★★★★★ 5/5

Google

Emma and her team have been fabulous. We had a failed house purchase & they were very supportive and luckily we managed to get our perfect first home with the help of the team. Thank you so much, couldn’t recommend them enough!

Sarah · 16 April 2024

★★★★★ 5/5

Google

Ian and Sarah would like to thank Tony and the team for their valued support in helping to sell our property in Barrington. The process was seamless from start to finish and I would recommend using WH Brown in Royston.

Eve · 16 April 2024

★★★★★ 5/5

Google

Excellent mortgage advice from Chris Hall who advised and assisted on mortgage application, solicitor suggestions and insurance options. We were first time buyers and he helped us every step of the way! He's very friendly and approachable and also has great inside knowledge on the local housing market. Thoroughly recommend these mortgage advisor services.

Oliver · 10 July 2025

★★★★★ 5/5

Google

We recently sold our property with William H Brown (Royston) and would definitely recommend them. We trusted their advice on how best to manage our sale from our initial valuation all the way through to our exchange. We were very reassured by Mark's knowledge and experience and his kind manner in talking us through our valuation and options. Lucie handled the majority of our viewings which were always conducted punctually and any feedback was given promptly and frankly. Since we accepted our offer Emma has been brilliant in keeping us informed of each step of the process. The whole team were approachable and very pleasant to deal with. We always felt that we were in experienced, trusted hands and all communications and questions were dealt with efficiently and cheerfully. All in all the William H Brown team made the infamously stressful process of moving house very manageable, for which we are grateful. Thank you from Amy & Sam

Amy · 17 June 2023

★★★★★ 5/5

Google

I cannot rate Chris Hall, Mortgage Adviser, highly enough. He helped us enormously in a difficult situation and we wouldn’t be buying we want without him. We’re lucky to be able to go to him for mortgage advice in the future. Highly recommend him.

Aless · 5 August 2025

★★★★★ 5/5

Google

We went with the team at William H Brown because they seemed very knowledgeable and because they had a house listed that we loved. Long story short, we got the house and we know we have Mark in particular to thank for his compassion and guidance. The rest of the team worked hard for us to push everything through in time and we absolutely love our new home! We wouldn't have got it without them, thank you!

Cat · 16 April 2024

★★★★★ 5/5

Google

our new home. We were extremely satisfied with the service provided by Mr Chris Hall throught out the whole process. He kept us informed at each stage of the purchase and was always willing to provide us with extra information or clarification when we needed it. We would strongly recommend their services.

Rebeca · 16 April 2025