5/5
We dealt with Tom, Paula and Jessica throughout the purchase of our property in Royston they were extremely professional, polite and helpful. If we left a message they always got back to us. Highly recommend.
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71 reviews across 1 platform
13 Kneesworth Street, Royston SG8 5AA
WellingtonWise's Royston office at 13 Kneesworth Street is rated 4.4 out of 5 across 71 reviews on 1 platform, including 71 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Royston office, from every platform, shown as written. First names only.
5/5
We dealt with Tom, Paula and Jessica throughout the purchase of our property in Royston they were extremely professional, polite and helpful. If we left a message they always got back to us. Highly recommend.
5/5
We just bought our first home through Wellington and they were very supportive and helpful throughout - quick to respond and organise viewings, and also recommended some great solicitors and mortgage broker for us
5/5
After a whole year of trying two other agents to sell my house, WellingtonWise sold my house in a matter of weeks! Lucy in particular was proactive in approaching me and marketing the house. She was considerate, honest and communicative and clearly did an excellent job in showing the house to the buyers. WellingtonWise have an impressive knowledge of the local housing market. Their drone photographs of my house helped greatly in showcasing the location and views surrounding the property. Highly recommended.
5/5
I was very impressed with the way Darren, Nick and the team handled our sale. It was a difficult time for us as we were going through power of attorney and it really did take a long time to get the LPA in place, but they all supported us and I'm pleased to say we completed on a very smooth sale!
5/5
Excellent, reliable, with deep experience of the local housing market. Their early prediction of the price we should get was spot on. They have a great instinct for how the selling process is going and forewarned us when the news was inconsistent. They were very supportive whilst those issues were dealt with and brought to a positive conclusion. I would recommend them to anyone selling a property in this area.
5/5
We bought through Tom and his team who were simply outstanding from start to finish. Professional, communicative, friendly and honest throughout the entire process. Do not use anyone else!
5/5
Very professional, patient and preserved through a lot of ups and downs. Kept me in the loop at all times
5/5
We have used WellingtonWise several times over the last few years and we are always very happy with the service that is provided. Shane in particular is very professional and always very helpful. Shane kept us updated throughout the process of selling our last property and always replies to any phone calls or emails quickly. We have recommended WellingtonWise to several people and would definitely use them again in the future.PositiveProfessionalism
1/5
They are the most incapable useless bunch of estate agents I have ever dealt with. 2017- since 2015, 9 years ago they were my rental company. We had a 6 month β¦
We are sorry that you have felt the need to post the above review. For clarity, your review of Wellington Wise Sales in Royston is not based on any direct personal experience you have had with us, as you are not one of our clients, and β¦ More
5/5
Exceptional service from initial viewing to completion. Particularly, a special mention to Jess who was knowledgeable, helpful and friendly. Highly recommended.
5/5
I just wanted to say a massive thank you for everything you did to help me move. You all made a very tough move more bearable. Your communication was always fantastic and you always responded so quickly to any of my queries. You were a delight to deal with. Couldn't recommend you highly enough!!
5/5
We purchased our first house with WW and from start to finish they were extremely helpful, patient and quick to respond to questions (we had LOTS of Qs about the process etc π ). They also checked in with us regularly and were extremely friendly. Would definitely recommend βΊοΈ β¦
5/5
After a slow start with a buyer that wasn't WellingtonWise cracked on after a revision of instruction and got the house viewed and sold in excellent time. The usual solicitor-related enquiries slowed the process but the team at WellingtonWise were on the case and considerably helped along the sale through to a satisfactory conclusion and for a decent and well-warned commission rate. Efficient in action and deed I would use again if I needed to.
Thanks Mark, your feedback is much appreciated and glad we got the right result for you. Don't hesitate to contact us again. Regards, Neil Wise, WellingtonWise
5/5
It was lovely to deal with Paula, Darren and Jess from the Royston office. From arranging our first viewing, to assisting us through the offer and renegotiation when things our side turned to then swift exchange and completion, they put our minds at ease and made the process very easy. Thank you!
1/5
You want a team knowing what they doing ? Well don't use their service. 2 weeks to get a deposit back when we, as tenants have to pay within seconds because "the property must go off market you know". You hear people often complaining about tenants, well now it's time to hear about incompetent estate agents. Have a good day.
Hello, I believe you have posted your review on the wrong page as WellingtonWise in Royston are property sales and not lettings. We have an associated business 'The Letting Agency'. However, we are not familiar with your name against one of our properties. If you are one of The Letting Agency's tenants or associated to that person, it is specified that a deposit can take up to 2 weeks to return, allowing time for all check our procedures to be complete. If you would like to discuss further please do contact your property manager and specify the property you are referring to. Wishing you all the best, WellingtonWise
5/5
The staff in wellington wise are so friendly and supportive!!!! So organised and keep you informed of everything along your selling and moving journey - brilliant service thank you xxx
5/5
I cannot comment on the estate agency work the company provides, but I can say that they have been so thoughtful and a huge help for parents in the local community who do not have access to a printer at home. I sent an email requesting they print some resources my son needed for school, they replied promptly and informed me they would be happy to help, and I could collect as soon as u was able. This kind offer is helping lots of families to better assist their children with homeschooling during this difficult time! Cannot thank them enough!
5/5
I cannot comment on the estate agency work the company provides, but I can say that they have been so thoughtful and a huge help for parents in the local community who do not have access to a printer at home. I sent an email requesting they print some resources my son needed for school, they replied promptly and informed me they would be happy to help, and I could collect as soon as u was able. This kind offer is helping lots of families to better assist their children with homeschooling during this difficult time! Cannot thank them enough!
5/5
With the help of Jessica Parker, I was able to purchase my first house! Amazing experience all round with Jess.
5/5
I can't say enough good things about WellingtonWise, who both sold our old house and found our new one. They have a thorough understanding of the local market and take the time to listen to and understand their client's needs, meaning you won't waste time looking at properties that aren't right for you. A wonderful, professional, personal service that removes any unnecessary stress. I wouldn't use anyone else to sell our house (though they found us such a perfect house, that's not a service we'll be looking for any time soon!)
5/5
Excellent Estate Agent being very helpful from start to finish with the selling of my property.
5/5
I can't comment with regard to house buying or selling, but the staff have been extremely thoughtful and helpful to the local community by offering a printing (and delivery!) service to help with homeschooling. This has been a lifesaver for those without current access to home printing facilities. A great initiative and very much appreciated by many Royston parents during this difficult time - thank you very much!
5/5
The team were great all the way through the process - thoroughly recommend.
5/5
The royston branch were excellent and offered lots of support and help with a chain that had challenges. Without them I don't think I would have completed in the end!
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WellingtonWise's Royston office has 71 reviews across 1 platform: 71 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
WellingtonWise is rated 4.4 out of 5 across all 71 reviews, and 4.4 out of 5 on Google from 71 reviews, checked 9 October 2026.
WellingtonWise, 13 Kneesworth Street, Royston SG8 5AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.