5/5
TrustpilotGood experience…
Even with various obstacles along the way. All at John Sheperd were very helpful to ensure our house move went through. Would recommend.
Trusted Agent profile · Royal Sutton Coldfield
Verified
John Shepherd Sutton Coldfield reviews in Royal Sutton Coldfield
★★★★★
1,447 reviews across 3 platforms
74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at 74B Walsall Road, is rated 4.4 out of 5 across 1,447 reviews on three platforms, including 55 Google reviews rated 3.4.
55
Reviews on Google
This office
1,370
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe deal with Melissa Cannon and the…
We deal with Melissa Cannon and the team as a contractor as we love working with them, they are always super friendly and efficient and great to deal with generally!!
1/5
TrustpilotAvoid
AvoidThey talk Down to you a lot and when you query something they make you feel small.Only move at their place and with buying/renting a property it can be an exciting time for people and they do aid this at all
Agent replied · 12 April 2024
Thank you for taking the time to leave us a review, we’re sorry to hear your experience has not been as we’d hope at this point. We are very keen to speak directly to understand more specifically what the issues you have experienced are and how we can rectify them. Please email our Lettings Director at jack.spellman@johnshepherd.com and he will be happy to discuss more. Many thanks
5/5
TrustpilotMs. Leah Martindale is very professional
We would like to express our deepest gratitude to our property management manager, Ms. Leah Martindale, for her professionalism and dedication, during a challenging situation we encountered as a landlord.
5/5
TrustpilotLibbi Bows from John Shepherd Solihul…
Libbi Bows from John Shepherd Solihul had been very helping and accomodating to us for each and everything from finding our home and to settle in. Excellent services !!! Highly Recommended !!!
Agent replied · 24 April 2024
Thank you for your feedback.
5/5
Trustpilot100% CUSTOMER SERVICE
From start to finish this 'Team' at John Shepherd have been amazing!!RianneRevneetMarilenaAn absolute credit to the company!!!! :)
Agent replied · 1 November 2024
Thank you for such kind words, it is greatly appreciated
5/5
TrustpilotI was nothing but impressed by John…
I was nothing but impressed by John Shepherd, especially by Sam Meeten who handled our commercial property sale. The level of communication and the willingness to go that extra mile to make things happen shown by Sam left us in no doubt that choosing John Shepherds to sell our building was 100% the right thing to do. Would recommend to anyone!!!
Agent replied · 12 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotMegan was absolutely amazing
Megan was absolutely amazingShe helped me through the process from the viewing up to the tenancy agreement and contact with the landlordCould not have asked for a better experience
5/5
TrustpilotHighly Professional and Friendly
I had a good viewing experience with Quentin and very prompt as well with time. He was able to answer the questions I had in mind as well
Agent replied · 1 May 2024
Thank you for your review.
5/5
TrustpilotGreat service and super reliable
Friendly and helpful. Lily Johnson was on the case in helping me with my property so thank you so much! Highly recommend
5/5
TrustpilotOffice staff to be commended
Although it took a long time for the transaction to go through (and this was in no way John Shepherd's fault) all dealings with their office went very smoothly with minimum effort on my part. Office staff extremely helpful and knowledgeable. Of course, as the buyer I was not the paymaster so doubly good that any enquiry from me was met with a sense of urgency and answered in a timely way.
5/5
TrustpilotQuentin John Shepherd
I'm renting from John Shepherd, my agent was Quentin. He made the process straightforward and easy, even managed to help me negotiate the rent which has been a massive help.
Agent replied · 24 April 2024
Thank you for your feedback.
1/5
TrustpilotDisgusting appalling service
Disgusting service. They have held on to my deposit it has been over a month since my tenancy finished. I have tried to contact them many times and just get left in the dark. Get told different things by different people. No one actually knows what they’re doing here. Appealing agents, rude and just take your money
5/5
TrustpilotThey are good estate agents indeed
They are good estate agents indeed. Very professional. Are not greedy (for instance, I've contacted one agent that wasn't keen on returning my deposit, whereas John Shepperd couldn't care less about it and would return it to you on the spot - that makes a huge difference. On top of other services where they put the tenant on the priority, I really like when my tenancy is managed by JS.
5/5
TrustpilotVery helpful, quick and easy help from Arabel
Vert helpful, quick and east help from Arabel.
5/5
TrustpilotI have been working along side John…
I have been working along side John Shepherd for a few months now after an introduction from Caitlin Macdonald, I can say I enjoy working along side all the property managers, they are efficient with their job to ensure the landlords and tenants get a great service.
5/5
TrustpilotReliable Estate Agents
Very reliable, clear communication, excellent experience for me so far. Lily has been great - super responsive and keeps me informed.
5/5
TrustpilotFantastic People to work with
Fantastic People to work with, very professional and always ready to assist with any questions. I will be using them again n the future. Would like to thank Natasha Jack and Liam for all their hard work
5/5
TrustpilotAppreciation
Would like to thank Destinee and everyone else who I spoke to for making my move into a new home a reality. Everyone was so polite and communication was spot on at all times so thankyou again to everyone at John Shepherd
5/5
TrustpilotVery good so far!
My experience with John Shepherd has been fantastic so far. I had a viewing with Brendan Pearce, who was helpful and honest. He even offered to negotiate the price down, which he did. They have since been quick to reply to any questions I have had and the process of renting a property has been very smooth so far.
Agent replied · 12 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
5/5
TrustpilotGood company with great staff
Good company with great staff. Quentin was a wonderful guy.
5/5
TrustpilotVery helpful and knowledgeable of the…
Quentin Lee assisted me and I was very happy with the service. He is very helpful and knowledgeable of the property. Willing to assist and can assist with urgency.
Agent replied · 24 April 2024
Thank you for your feedback.
5/5
TrustpilotExcellent!
We had an excellent experience with John Shepherd selling our parents house.Sophie was first class from start to finish offering sound advice with very good, efficient communication through the entire process. Many Thanks to Sophie, Shannon and the team.
5/5
TrustpilotThese guys are just great
These guys are just great, really helpful and nice.Again Emily was really professional and very polite, a gem to deal with!
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About John Shepherd Royal Sutton Coldfield
At John Shepherd, we are the leading experts in helping landlords let their properties in Sutton Coldfield. With our thirty years of experience in the property industry, we understand landlords' unique requirements and customise our advice to meet each property's distinctiveness. If you are looking for a reliable letting agent in Sutton Coldfield, look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
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