5/5
TrustpilotProfessional and effiecinet service
A very friendly, efficient and professioal approach to addressing issues as and when required.
Trusted Agent profile · Royal Sutton Coldfield
Verified
John Shepherd Sutton Coldfield reviews in Royal Sutton Coldfield
★★★★★
1,447 reviews across 3 platforms
74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Part of John Shepherd, see every office.
John Shepherd's office in Royal Sutton Coldfield, at 74B Walsall Road, is rated 4.4 out of 5 across 1,447 reviews on three platforms, including 55 Google reviews rated 3.4.
55
Reviews on Google
This office
1,370
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
Reviews
Every review we hold for the Royal Sutton Coldfield office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExceptional
The letting Administrator assigned to me was so professional, kind and understanding and had my interest at heart.Thank you for your wonderful service.
Agent replied · 1 November 2024
Thank you for your review, it is greatly appreciated
5/5
TrustpilotVery knowledgeable about property and the local area
Adrian was prompt, pleasant and very knowledgeable about the property and the local area.
4/5
TrustpilotNatasha was great from the start
Natasha was great from the start, professional, informative and helped sell our property. Thanks
5/5
TrustpilotExcellent Property Management
Excellent Property Management!
5/5
TrustpilotGreat customer experience…
I had a great customer experience selling my apartment through John Shepherd, Colmore Row,
5/5
TrustpilotThe reason John Shepherd as a company is successful is because of their efficient staff.is successful
Kai Rodney has been especially helpful ever since he took over my property. The Company have been very efficient in finding new tenants whenever the need arose and identifying any problems.
5/5
TrustpilotMaisy couldn’t be more helpful with my…
Maisy couldn’t be more helpful with my property and maintenance enquiries. Thank you!
1/5
TrustpilotCustomer care for Tenants NILL
Customer care for Tenants NILL ! Even after a 25 year tenancy with the same Landlord.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Both Marilena and Sam were very professional, and extremely responsive. Completed a letting within 2 weeks of going to the market. Would certainly recommend, and will be using John Shepherd in the future. Mr Chapman
5/5
TrustpilotMaisy Smith
Maisy Smith has always responded quickly to my requests for assistance or information.
5/5
TrustpilotFirst Home
Shannon and Sophie were really helpful throughout the whole process of our first purchase! They were always really quick to respond to emails and went the extra mile to help chase any queries and get to completion as quickly as possible. We will definitely be using them again!
4/5
TrustpilotAlan was very patient and helpful…
Alan was very patient and helpful throughout the process of getting a new tenant. Always happy to answer any concerns I had. Keeping me regularly updatedThank you so much.Eileen Naughton
5/5
TrustpilotJack was very helpful for our house…
Jack was very helpful for our house purchase. Was knowledgeable and answered all questions. Highly recommend.
Agent replied · 12 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
1/5
TrustpilotChildish, rude and unprofessional
Agree with all the negative comments on here… Truthful word by word!
Agent replied · 12 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
5/5
TrustpilotGreat Experience!
Recently completed a purchase through John Shepherd - really friendly and supportive staff, brilliant communication throughout and a great experience overall!
Agent replied · 1 November 2024
Thank you for your review, it is greatly appreciated
5/5
TrustpilotProfessional and friendly
Professional and friendly. Gurdev guided us through the sale of our property with the support of Harry. Can highly recommend them both. Would not hesitate to use them again. Take the hassle out of selling and let them do it all fir you. Thank you Gurdev.
5/5
TrustpilotBrendan was super efficient in getting…
Brendan was super efficient in getting us moved into our new apartment. Appreciate the help.
Agent replied · 12 April 2024
Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.
4/5
TrustpilotJohn Sheperd Estate Agents (Agent: Megan Johnson)
I recently worked with this letting agency to find a new rental property, and overall, I had a positive experience. The staff was responsive and friendly, helping me navigate through the rental process smoothly. They provided a good selection of properties that matched my preferences and budget. While there were a couple of minor communication delays, they were resolved promptly, and I appreciated their (Megan specially) effort to address any concerns I had.
5/5
TrustpilotKind helpful efficient.
Kind helpful efficient.Excellent communication all the way through finding and securing my new home. Extra thanks to Lilly Johnson who answered my many emails swiftly and kindly.
5/5
TrustpilotWe have had a great experience with…
We have had a great experience with John Shepherd, Rickie is very helpful and provide excellent support to us. We really appreciate it & the communication was spot on from the start! Thanks again to Rickie & the teamDaniel Lee & Ada Leung
1/5
TrustpilotThis company is a scam
This company is a scam. They fail to respond to basic requests, they make threats on which they deliver, and offer atrocious basic services. Frankly I'm suprised they're still in business and can only imagine that the positive reviews are posted by their staff members.
5/5
TrustpilotGreat service and attendace on the…
Great service and attendace on the emergencies I had during my stay .
5/5
TrustpilotCan’t recommend John Shepherd enough
Can’t recommend John Shepherd enough. Shannon in particular goes above and beyond the call of duty and is always quick to respond and get things done. A great friendly and efficient team. We used them to sell two properties and purchase another last year. In the process of selling another property this year and didn’t hesitate to go back to John Shepherd.
Agent replied · 12 April 2024
Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
About John Shepherd Royal Sutton Coldfield
At John Shepherd, we are the leading experts in helping landlords let their properties in Sutton Coldfield. With our thirty years of experience in the property industry, we understand landlords' unique requirements and customise our advice to meet each property's distinctiveness. If you are looking for a reliable letting agent in Sutton Coldfield, look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
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