Every review we hold for the Royal Leamington Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had such a smooth time with complete from start to finish, very helpful and friendly, they are always available to help as when they say they will contact you back you know they always will! Stuart Duncan is particularly worth his weight in gold and a credit to the Complete team, Amy is also lovely and both do exactly what they say they will. Cannot fault Stuart as he goes well above and beyond and deserves a pay rise for sure! If family or friends ever need an agent Complete and Stuart will be the first that come to mind :)
Carly · 11 August 2026
Agent replied · 11 October 2026
Thankyou for the feedback we really appreciate it- And best of luck in your new home!
★★★★★ 5/5
GoogleI don’t usually go
Out of my way to leave reviews I really
Had to make an exception here !!
Having used a few estate agents over the years in the area some were ok ,, But
On a whole I found it seriously
Hard work.
Brian and his team are on
Another level ,, from the portfolio they make of your property the fine details ,, the sheer quality of the advertising images write ups
To the actual aftercare going through the selling process it was all
On another level.
Can’t thank these guys enough Brian knowing the area so well to Stuart’s managing of our house
And honest advice
If you want to sell your house or even buy a house
Go here first ,, really just don’t
Waste your time and energy elsewhere
You will seriously thank me later 😊
Robert · 15 February 2026
Agent replied · 16 April 2026
Hi Robert - thanks so much for your review. Stuart is one of our stars- and it’s so nice to get some really cool feedback.
Thanks for your business and we wish you all the best in the future
★★★★★ 5/5
GooglePersonally and professionally (I am a chartered surveyor) we have had dealings with lots of estate agents across Leamington. I would say that Brian and the team at Complete are the best we have worked with.
There is a consistently high level of professionalism, excellent communication and a cheerful willingness to help with the practical details of a property transaction. Their communication is excellent and nothing seems like too much trouble.
We always get the sense that they are acting objectively and honestly, with a genuine desire to see a positive outcome for all parties. We would recommend them highly to buyers and vendors alike.
Tom · 15 November 2025
Agent replied · 16 April 2026
Tom it’s been a pleasure helping you with your property journey. We all wish you the best of luck with your exciting a
★★★★★ 5/5
GoogleWe would highly recommend Brian and his team at Complete Estate Agents (Leamington Branch).
Thoroughly professional and experienced, he was quick to prepare excellent sales details provided good feedback after viewings and kept us up to date and informed every step of the way. The communication was second to none.
We were selling a property and the experience and advice given was invaluable. Amy, in particular, always returned phone calls promptly. She ensured everything ran smoothly and was an invaluable link between solicitors, our buyers and the estate agents of the property we were purchasing. We unhesitatingly would highly recommend to others. Many thanks to all of the excellent team.
Kind regards.
The Healy’s
Clare · 16 October 2025
Agent replied · 16 April 2026
Hi Clare & Mike
Thank you for choosing me and my team to help sell your unique Victorian coach house in North Leamington - it’s a wonderful home I know you’ve enjoyed for years and I’m sure the new buyers are gonna really enjoy it there also.
Best of luck for your new property in Leamington and I hope you enjoy all the extra free time you’re going to have !
Regards
Brian
★★★★★ 5/5
GoogleI just wanted to take a moment to share our fantastic experience with Brian Williams at Complete Estate Agents. My wife and I recently got married and were ready to find our next home. From the first chat with Brian, it felt like we were in safe hands.
He came round to our house, took the time to understand our situation, and gave us some great tips on getting our home ready for sale. He also helped us view a few properties that were on the market.
We’ve now viewed a house, put an offer down, and we’re excited to have chosen Brian as our estate agent. There are plenty of options in the Leamington Spa/Warwick area, but I can’t recommend Brian enough - he should definitely be at the top of your list!
Alex · 11 October 2025
Agent replied · 9 November 2024
Hi Alex
Wow - thanks for the kind words, so nice to hear some feedback like this- i really enjoy meeting people and helping them get moving- you and your wife are on an exciting journey and i'm privileged to now be a part of that! Looking forward to get my teeth into your marketing! Drone is coming out!
★★★★★ 5/5
GoogleRecently sold and purchased our new house through complete. We have a really high standard and communication is key for us. Complete (Brian, Stuart and Matt) all stood up to the challenge and got us a few good offers and then one we were very happy with.
In that period of time a property came back onto the market and Brian went out of his way to show us again and we made an offer the next day.
The whole process was really professional, the photos of the house, the video and the online tracking portal were really useful and our experience was nothing but positive.
We want to say thanks to the whole team but particularly Brian, Stuart and Matt 😀
If and when we look again we will be coming down the road to engage with Complete.
Thanks all.
Matt and Silv
Matthew · 11 October 2025
Agent replied · 16 April 2026
We appreciate the nice words! you had a lovely home to sell- so thanks for entrusting me and my team! i'm also excited for you both and your new home and all the potentials with it!
★★★★★ 5/5
GoogleWould recommend using Complete to sell your property! Stuart was very helpful and responsive to all of my silly questions, provided great advice and sold the house in less than 2 weeks! Thanks Stuart, Brian & the Complete team
Jenny · 11 July 2026
Agent replied · 11 October 2026
Thanks Jenny- and we appreciated the opportunity to sell your beautiful home !
★★★★★ 5/5
GoogleI’d previously used Brian to sell a house many years ago, so decided to go with his team again.
The marketing was outstanding gaining many viewings and Stuart was amazing at dealing with appointments, viewings and the after sale.
Couldn’t recommend them enough, we will definitely be using them in the future.
Natalie · 15 February 2026
Agent replied · 16 April 2026
Thanks, Natalie- you made your home so wonderful, it was easy to sell! hope your happy in your new home (when it goes through)
★★★★★ 5/5
GoogleFrom moment I met Philippa I was impressed with her total professionalism. She made the process of selling my late father's home very straightforward, always answering queries quickly and great with advice. Thank you Philippa.
Sara · 11 June 2026
Agent replied · 11 October 2026
Thanks for the nice words about Philippa - she is a gem!
★★★★★ 5/5
GoogleFantastic experience from start to finish. Everyone we spoke to was friendly and helpful, especially Stuart, who helped us get the purchase moving forward. Highly recommend!
Christopher · 11 August 2026
Agent replied · 11 October 2026
We appreciate you taking time to give us some feedback we always love a five star review!
We hope you’re very happy in your new home!
★★★★★ 5/5
GoogleWe have just sold a house and then coincidentally bought a house through Complete Estate agents and I cannot fault them! They were amazing throughout, helped keep us in the loop and worked well with all solicitors in the chain! Thank you so much Brian, Amy and co!
Char · 11 September 2026
★★★★★ 1/5
GoogleViewed a property and put in an offer. Before the viewing we were not sent the details until late in the day before. After putting an offer in the agent didn't even give us the courtesy of saying whether or not the offer was accepted. Now just seen a sold sign outside the house. Joke. I was the first viewing too and the agent hadn't opened the house until after our viewing time was so I was calling the agency to figure out if they were even coming.
The viewing was under my wife's name, Priscilla Dyer.
Jamie · 11 May 2026
Agent replied · 11 October 2026
Hi Jamie,
Thank you for your feedback. Firstly, I would like to apologise again for arriving a couple of minutes late to our 9:15am appointment. Unfortunately, parking close to the property was unavailable, which caused a slight delay.
In regard to your offer, your wife Priscilla registered the details and submitted the offer on your behalf. On the day of best and final offers, I contacted Priscilla to confirm whether your original offer represented your best and final position, as the property had already achieved offers above the asking price. She confirmed that it was- so Priscilla was informed we had over the asking price- your best offer was not over the asking price?
The following day, I also called Priscilla to advise that the seller had accepted another offer. As I was unable to reach her directly, I left a voicemail with this update. All this was 2 weeks ago so its strange that it seems you have just seen a sold board and are surprised you had not been the winning bidder.
We are sorry to hear that you feel the process did not meet your expectations, although we do feel every effort was made to keep you informed throughout. We do genuinely wish you all the best in finding a home that is right for you.
Kind regards
Philippa
★★★★★ 5/5
GoogleBrian Williams was extremely responsive and friendly throughout, making the stressful process of buying a home as smooth as it could be! Thank you all & would recommend the team to anyone looking or selling ☺️
Lisa · 2 April 2026
Agent replied · 16 April 2026
Thanks for your comments Lisa!! I hope you are very happy in your beautiful home!
★★★★★ 5/5
GoogleThey say that moving house is one of the most stressful things you can do and whilst this can be true - it isn’t if you buy or sell with Complete. We have been on both sides of buying and selling with Complete - Brian’s energy coupled with Stuart’s persistency, professionalism and commitment to getting the ‘right’ outcome for his clients results in a stress free sale/purchase. Stuart provided clear, regular updates and did a lot of the legwork behind the scenes. Thanks Brian and Stuart for another great experience of Complete Estate Agents. I hope we don’t move for 10 years or so but if we have to - we’ll see you then!
Rachael · 11 October 2025
★★★★★ 5/5
GoogleI can’t recommend this agency highly enough, they were absolutely outstanding from start to finish, both in selling my previous home and helping me buy my new one.
A special thank you goes to Stuart, who was simply exceptional throughout. Stuart is a true 5-star agent, his communication was flawless, always proactive and professional. No question was too small, and he never left anything hanging. He guided me through every step of the process with professionalism, clarity, and genuine care. I couldn’t have asked for better support.
I’m also very grateful to the rest of the team (Brian, Philippa, Amy, Matt, and Steven) for their help throughout what turned out a challenging process. Their hard work and dedication were truly appreciated.
Thank you all so much!
Maria · 11 October 2025
★★★★★ 5/5
GoogleI posted on social media asking for recommendations for a decent estate agent. The response led me to give Complete a call. That was a very good decision!
The initial visit from Brian Williams reinforced my belief that we had made the right choice, and the advice we were given was honest and to the point.
That visit also left us feeling very positive and we were on the market within a week. The marketing was slick and professional and generated more interest than we could have hoped for.
Stuart Duncan was our point of contact throughout the whole process and he was marvellous! Stuart is friendly, professional and approachable, and communication was first class.
I can't pretend selling a house isn't stressful, because it is, very! However, we were in good hands and when completion day arrived it was smooth and hassle free.
Thank you to Brian, Stuart and the team at Complete. If you're looking for a first class, friendly and professional estate agent, give them a call. You won't be disappointed!
David · 16 September 2025
★★★★★ 5/5
GoogleThanks to Stuart's dedication, professionalism, and friendly approach, what could have been a stressful First-Time buyer experience was actually a lot smoother and positive. We are extremely grateful for his hard work.
What truly stood out was how Stuart made us feel supported, not just like another transaction. He genuinely listened to our needs and worked tirelessly to help us secure our purchase. When we hit a small snag during the process, he remained calm, professional, and worked efficiently to resolve it.
Ricardo · 16 September 2025
★★★★★ 1/5
GoogleArranged a viewing to see a flat in Warwick yesterday 05/11/2025.
The appointment time was for 1.30pm, arrived at 1.20pm by 2.00pm no one had arrived.
Phoned the office and they said someone was on their way. Then received a call to say they had forgot about the appointment and could I wait another hour!
If I was the client I would find another agent to represent them.
How they sell properties is completely beyond me, such unprofessional behaviour.
I emailed them yesterday with these comments and have not even received an apology
Tony · 15 November 2025
Agent replied · 16 April 2026
Tony - sometimes things happen. We are sorry and you were called and apologised to twice ? - but instead of being understanding you made the young lady cry over the phone with your hostile shouting and humiliation you gave her down the phone when she called you to apologise and try and to resolve it.
(And your tone is carried on here also)
Also you were shouting at the office member who didn’t actually say she was coming - He said she was out of the office so not sure what has happened - he also called you back to
Explain she has just overlooked the meeting ( this is also unlike her ) -
I’m all for apologies and you were apologised to twice and with an email.
We offered to meet later or another time and certainly would cover your fuel bill as a gesture.
We get let down hundreds of times waiting for viewers that sometimes don’t show up - but we don’t hunt down people and try to shame anyone- certainly would not try to
Make a woman cry.
Brian
★★★★★ 5/5
GoogleComplete247 Estate Agents were brilliant. I’d like to thank Amy for all of her help and support selling my property but also purchasing my new home! Amy kept me informed every step of the process keeping the selling and buying process as seamless as possible. I wouldn’t hesitate to go back to Amy and the team in the future!
Hollie · 11 October 2025
★★★★★ 5/5
GooglePhilippa was great to work with and very professional throughout the sale process. Our house (2 bed semi in Leamington Spa) was on Rightmove for 10 days before an open-house the following Saturday. A total of 9 viewings were booked for the day, which resulted in 3 offers the following week. So very happy with the speed of the initial process!
Edmund · 16 September 2025
★★★★★ 5/5
GoogleI had a very positive experience with Complete Estate Agents during my house purchase. My main contact was Steven, and he was always available on call and very helpful throughout the process.
He arranged the viewing, explained the property clearly, and kept following up with me regarding the status of my offers and the progress of the purchase. As a first-time buyer, I really appreciated his support and guidance. He was approachable, responsive, and helpful from start to finish.
Buying a house can be stressful, but Steven helped make the process much smoother. I would definitely recommend Complete Estate Agents.
Jitendra · 11 May 2026
★★★★★ 5/5
GoogleMassive thanks to Amy and the team at Complete for managing the sale of our property. Amy has brilliantly managed the many hurdles we faced with a positive attitude and super quick response times to get the best outcome for us. Amy was always on the ball, proactively chasing all stakeholders and communicating back to us clearly. It's been our pleasure to write a good review. She's a true asset to the company!
Imogen · 13 September 2023
Agent replied · 11 June 2024
Thanks Imogen, it was a beautiful apartment and the buyers are going to be so happy there. Best of luck for the future.
★★★★★ 5/5
GoogleCannot fault the service I received from Complete. Stuart kept me informed at all times via email & phone & was very helpful & supportive. Unfortunately my 1st sale fell through but Stuart arranged viewings straight away & I got another buyer within a week. Very professional company. I would definitely recommend them.
Rowena · 11 October 2024
Agent replied · 11 June 2024
Thanks for the feedback and for your business! I’m sure the news buyers are happily settled by now!
★★★★★ 5/5
GoogleAn outstanding experience working with Complete. Very professional sales approach to finding a buyer, followed by excellent support from Stuart through the whole process.
Graeme · 4 October 2026
Agent replied · 11 October 2026
Thanks for your feedback and your business! You had a lovely home that the new buyers will be very happy at!
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