5/5
TrustpilotNice house with high standard
Nice house with high standard, professional aftersales service and follow up.
Trusted Agent profile
Berkeley Homes East Thames Ltd reviews
★★★★★
492 reviews across 1 platform
Sales and Marketing Suite address:, Imperial Building, No.2 Duke of Wellington Avenue, London, Royal Arsenal Riverside SE28 0FA
Berkeley Homes East Thames Ltd's Royal Arsenal Riverside office at Sales and Marketing Suite address: is rated 3.8 out of 5 across 492 reviews on 1 platform. The 492 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Royal Arsenal Riverside office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe environment of the housing estate…
The environment of the housing estate is beautiful and natural. During the purchase of the unit, the customer service was very efficient and patience to followed up on my request.
5/5
TrustpilotReview of Trust Pilot
The Trust Pilot interviewer was very professional. She was empathetic, understanding and you felt she wanted to produce a true and honest report of our views of the Berkeley Group flat we have recently moved into.
1/5
TrustpilotVery bad experience.
Very bad experience.I moved into a newly built flat in east London. The heating system is rubbish and the stalk effect is hugely noisy
5/5
TrustpilotMy experience of buying from Berkeley…
My experience of buying from Berkeley homes has been excellent, from sales through to handover and beyond has been stress free and the quality is top notch. All in all I would recommend them to anyone.
1/5
TrustpilotMaking our lives hell
Making our lives hell on Paddington Green.
1/5
TrustpilotWould not move in to Ebury sq…
Would not move in to Ebury sq appointment if the last place on earth. I live across the road and the noise coming out of this place in the early hours of the morning are atrocious. Front desk staff do nothing
5/5
TrustpilotFast and Efficient
They were very efficient with everything and quick responses whenever any issues arose.
5/5
TrustpilotHigh quality customer service on day 1…
High quality customer service on day 1 of move in. Deputy customer service manager gave great service and was very welcoming.
4/5
TrustpilotBuy with confidence
Berkeley provides very good sales and after sales service. They will follow up on your questions / concerns so that you can purchase your new home with confidence
1/5
TrustpilotThe worst type of company run by the…
The worst type of company run be the worst type of people. Absolute scum sucking pond life, building substandard flats without a care in the world for the safety of the inhabitants.
5/5
TrustpilotA confident and friendly sales team who…
A confident and friendly sales team who despite some difficulties l encountered were always helpful and positive The property is very eco friendly
5/5
TrustpilotGood experience from inquire until…
Good experience from inquire until collect new house. Great team!
5/5
TrustpilotBuying a house is stressing process
Buying a house is stressing process, I can’t expect a smooth feel in this time. Thanks for the team.
5/5
TrustpilotLove the flat very much shame about …
Love the flat very much shame about the kitchens cabinets too.high for average person microwave very high and dangerous cupboards in the bath v high too !!! A man thing I feel
4/5
TrustpilotOverseas Buyer
As an overseas buyer amid Covod 19 I appreciate Berkeley making relevant information available should I request it; customer service is courteous and replies promptly. Their website was useful for checking completion progress.
5/5
Trustpilotberkley is at the top of quality and…
berkley is at the top of quality and professinal.we are very satisfate with berkleyhomes.Tnx
5/5
TrustpilotQuinton Court, Sevenoaks
Purchased a flat in Quinton Court in Sevenoaks. Great property, stylish and large, good quality materials and appliances. Sales and aftercare teams were absolutely fantastic - very helpful and responsive!
5/5
TrustpilotGreat reputation of Berkeley,
Great reputation of Berkeley,Meeting of timelines and deadlines,Friendly and very supportive customer service team,High quality and satisfactory pricing policies of properties.
4/5
TrustpilotThe process was quite difficult
The process was quite difficult, but it was done in the end.
5/5
TrustpilotThe whole team at Berkeley from Sale to…
The whole team at Berkeley from Sale to completion and then point of contact aftercare have been fabulous. All queries immediately addressed. Couldn’t have been more helpful. An all round positive experience.
5/5
TrustpilotExcellent customer service
The customer relations team at South Quay Plaza provided excellent service prior to and after the completion. My queries on the legal completion and maintenance were quickly answered.
5/5
TrustpilotThe new property was fairly and…
The new property was fairly and professionally marketed. We were kept well informed as construction progressed. And having moved in following completion, the customer service follow up has been excellent.
5/5
TrustpilotI have had a exceptional experience…
I have had a exceptional experience with Berkeley customer servers managers, as well as general updates through online personal site...Nevertheless the personal messages/videos were really a good touch, overall it was fantastic!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Berkeley Homes East Thames Ltd
How many reviews does Berkeley Homes East Thames Ltd have?
Berkeley Homes East Thames Ltd's Royal Arsenal Riverside office has 492 reviews across 1 platform: 492 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Berkeley Homes East Thames Ltd's rating?
Berkeley Homes East Thames Ltd is rated 3.8 out of 5 across all 492 reviews, checked 9 October 2026.
Where is Berkeley Homes East Thames Ltd's Royal Arsenal Riverside office?
Berkeley Homes East Thames Ltd, Sales and Marketing Suite address:, Imperial Building, No.2 Duke of Wellington Avenue, London, Royal Arsenal Riverside SE28 0FA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.