1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
Trusted Agent profile
William H Brown Maltby reviews
★★★★★
1,377 reviews across 2 platforms
54 High Street, Maltby, Rotherham, S66 8LA, Rotherham S66 8LA
William H Brown's Rotherham office at 54 High Street is rated 2.5 out of 5 across 1,377 reviews on two platforms, including 198 Google reviews rated 4.9. The 1,179 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
5/5
TrustpilotBrilliant
Bought a house with these guys, very happy with the experience, always helpful and friendly. Would highly recommend
1/5
TrustpilotAppalled at the service we have…
Appalled at the service we have received from William H Brown. Sneaky estate agents that don’t have your best interests at heart. Won’t be using them again.
1/5
TrustpilotThe staff is very slow and rude
The staff is very slow and rude. The gentleman 'Jeff' and others are un professional, have no knowledge about any property.
1/5
TrustpilotWould give zero if possible- awful…
Would give zero if possible- awful company keep pestering you years after rejecting their services
1/5
TrustpilotCupel of time reporting damage fance…
Cupel of time reporting damage fance and nothing be don renting agents do not do any maintenance and landlord don't care aboutReally bad renting agent not recommend
5/5
TrustpilotVery good top agent
Very helpful go and see Charlie at the Romford shop if you want to sell your house very good agent
1/5
TrustpilotDid you know after the property…
Did you know after the property ombudsman you can complain to ARLA.We need to stop the bad service and loss of income to us individuals
1/5
Trustpilotwilliam h bown
roberto.duca
1/5
TrustpilotCross Gates
Cross Gates, LeedsAbsolutely terrible experience. Phones not answered. Messages not passed on. The weekly update happened once. No vetting of people looking round. Never again.
5/5
GoogleGreat Service! I can’t rate them enough. Lovely friendly people, nothing is to much trouble. Well worth the fee they defiantly earn it 😁 …
1/5
TrustpilotNO STARS.NO STARS.NO STARS AND NO…
NO STARS.NO STARS.NO STARS AND NO COMMENT.
1/5
TrustpilotHow I lost £3000
1/5
TrustpilotAVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!!!THEY WILL TOTALLY MESS UP YOUR SALE OR PURCHASE. PLEASE READ REVIEWS HERE.
1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Maltby
How many reviews does William H Brown Maltby have?
William H Brown's Rotherham office has 1,377 reviews across two platforms: 198 on Google, 1,179 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown Maltby's rating?
William H Brown Maltby is rated 2.5 out of 5 across all 1,377 reviews, and 4.9 out of 5 on Google from 198 reviews, checked 9 October 2026.
Where is William H Brown's Rotherham office?
William H Brown Maltby, 54 High Street, Maltby, Rotherham, S66 8LA, Rotherham S66 8LA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.