Trusted Agent profile · Rotherham
★★★★★
1,464 reviews across 2 platforms
32 Mansfield Road, Rotherham, S60 2DR, S60 2DR
William H Brown's office in Rotherham, at 32 Mansfield Road, is rated 2.6 out of 5 across 1,464 reviews on two platforms, including 297 Google reviews rated 4.4.
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
5/5
Googlekenna, curtis and karen have all been amazing in helping me find somewhere new to live and have had my best interests at heart from the beginning. thank you so much guys
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
5/5
GoogleVery detailed, patient and smooth process from start to finish. Always polite and responsive. Communication is a 10 out of 10
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
GoogleI have no words other than just absolutely amazing. So helpful even when we had a couple of hiccups. But they were willing to go the extra mile to make it stress free for us. 100% recommend when looking for a home.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
5/5
GoogleI have been dealing with Makenna now for a few months, she is by far the most efficient member of staff that w h brown have. She gives 100% to her landlords & tenants and I would highly recommend anyone to deal with Makenna.
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
5/5
GoogleExtremely pleased with staff at William H Brown. Thank you for your help Isla and Curtis Would recommend to anyone interested in letting or buy very friendly and very competent
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
5/5
GoogleWe purchased a house via William H Brown, I contacted William H Brown with a couple of queries during the sale, wanting help with seller's solicitors or to get answers they answered efficiently and professionally - can't praise their work standard enough
2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
1/5
TrustpilotThey were quick to take £200 off us for…
The St Albans branch were quick to take £200 off us for an EPC check which we had done already, but they insisted another one had to be done by them. After he walked out the door we were effectively forgotten. Zero effort and zero customer service.
1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
