William H Brown Rotherham reviews

★★★★★ 1/5

Google

I have been gazumped, put an offer in on a house and started all the wheels turning with mortgage brokers, solicitors and surveyors only to have a call saying another buyer has offered more. I completely accept that someone might have offered more money but it is horrible practice to tell someone they have had an offer accepted only to tell them THE DAY AFTER that the situation has changed. Would not be surprised if the only reason this person has offered more is because the agent called them and told them our offer had been accepted to pressure them to offer more. Appalling. I have heard stories from others with William H Brown too. DO NOT TRUST THESE GOOD REVIEWS.NegativeProfessionalism

Sam · 18 June 2022

★★★★★ 5/5

Google

In my recent experience of dealing with W H Brown I found the staff were efficient and friendly and kept me up to date withe the progress of the sale.I have no hesitation in recommending them.

Paul · 23 July 2023

★★★★★ 5/5

Google

Excellent service and advice provided throughout by Katie, Callum and Natalie. Would highly recommend. Special thanks to Katie who was an absolute star during my sale. A quality service by proffessional staff. ThanksPositiveResponsiveness, Quality, Professionalism, Value

Dazzo · 18 June 2021

★★★★★ 5/5

Google

The team was brilliant from start to finish! Especially Calum. I cannot thank him enough. Thank you so much for all your help and I would definitely recommend them!

Shakila · 18 June 2022

★★★★★ 5/5

Google

Excellent service from everyone (especially Calum) …. He provided more updates to us than our own solicitors and nothing was to much trouble for him - would definitely recommend!

David · 18 June 2022

★★★★★ 5/5

Google

Absolutley fantastic staff. Continuous updates and will go the extra mile to make sure the best outcome. I recommend anybody to use there very friendly, expert service. Outstanding.

John · 20 November 2023

★★★★★ 5/5

Google

Highly recommend Ed as a mortgage advisor, very thorough and helpful throughout the process.

Sam · 27 July 2024

★★★★★ 5/5

Google

We bought a property this agent was selling. The communication from the initial enquiry to view the property through to picking up the keys was excellent! Calum at the agents helped us through the process and gave me helpful advice as to what I should have been prompting my solicitor to do, as well as liasing between all parties to ensure the process was completed in a prompt and painless manner! The service was so good I am looking to use this agency to help me let my property. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Gill · 27 August 2021

★★★★★ 5/5

Google

The Customer Service experience I received from the team at W H Brown was second to none. Right from the initial valuation by Katie to the fantastic support of Natalie in relation to the organisation of viewings and associated administration; nothing was too much trouble for her. Natalie had an excellent rapport with me and communicated information, good or bad in a professional and friendly manner. I am very aware of how busy the team have been with house sales during the pandemic but the customer service to their clients has remained first class.PositiveResponsiveness, Professionalism

Hilary · 27 August 2021

★★★★★ 5/5

Google

Excellent service and a very helpful staff from WH Brown staff from Day 1 of viewing the property to closing the deal. The communication piece from Natalie was superb and very supportive. Thanks for your service.

Wais · 18 June 2020

★★★★★ 5/5

Google

Excellent customer service delivered throughout. Unfortunately we had to also deal with Purple Bricks to purchase the property we wanted, however the staff at WH Brown were able to help us deal with the poor communication from PB & the vendor to keep us on track. Our sale with WH Brown went through very smoothly & professionally. We'd highly recommend to anyone wanting to buy or sell a local property

Nat · 18 June 2022

★★★★★ 5/5

Google

Ed witten has been a great help in our mortgage changeover process.

Russ · 3 June 2024

★★★★★ 5/5

Google

Calum and the team were very professional, helpful and smoothed the path for me when I was the purchaser, during what could have been a stressful experience. I would highly recommend them.

Nicola · 18 June 2020

★★★★★ 5/5

Google

We have just bought a house from Katie Fox at William h Brown enough. I can not say how amazing our experience was purely because we had the most amazing estate agent there is . She was full of knowledge about the home about the entire process, she kept us updated and didnt mind us ringing her non stop as we were so excited about our new home. She has been fabulous with accommodating our crazy work schedule and juggling a 11 month old, who absolutely adores Katie as well.She really made our experience the best it could possibly be , William h Brown this girl needs a pay rise she is a star. I wouldn't want to buy a house from any one else. Katie if you read this thank you from the absolute bottom of our hearts you are amazing at what you do.. Heather and Nik Cartlidge

Heather · 18 June 2020

★★★★★ 5/5

Google

Callum, I would like to thank you and Natalie for your assistance and support in selling our property. You have gone over and above what you needed to do to ensure the sale went as smoothly as possible for us and we are extremely grateful. Nothing was too much trouble and the communication with you was excellent, regular updates and I always felt that I knew what was happening. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Sue · 27 August 2021

★★★★★ 5/5

Google

Absolutely amazing I enjoy all the process.

Andrei · 5 August 2024

★★★★★ 5/5

Google

Excellent performance and quick response at every enquiry. Every session was amazing. Thank you for making it a stressless transaction.

Florence · 24 April 2025

★★★★★ 5/5

Google

We couldn't have done it without them they was all amazing help. Very professional. Couldn't do enough to help. Kept us informed step by step. The staff are super helpful and very very friendly. We would advise anyone to use wh brown maltby. Thank you to callum and all the staff thats helped us with our journey

Lynne · 18 June 2023

★★★★★ 5/5

Google

We went with Dave Thorp for our mortgage and this process was incredibly smooth. As first time buyers, we weren’t aware of the options and process ahead of us but Dave explained the entire process extensively to assure us. We secured a mortgage through his help and have now moved into our new house because of this.

Adam · 18 June 2023

★★★★★ 5/5

Google

We recently completed a re-mortgage and insurances review. Excellent quality service, leaving no stone unturned throughout the process to get us the best deal possible on all fronts - could not be happier with the outcome! Kept us updated at all major milestones, as well as speaking with the necessary parties on our behalf to keep things progressing through to completion in a timely mannerPositiveResponsiveness, Quality, Professionalism

Warren · 18 June 2022

★★★★★ 5/5

Google

Dealt with Natalie, Katie and Calum throughout and they have all been fantastic - highly professional, great communicators and nothing is too much trouble.PositiveResponsiveness, Professionalism

Gemma · 18 June 2021

★★★★★ 4/5

Google

in the process of selling an house, Katie and Callum has given me a running progress of the sale and have made themselves available to go through some of the paperwork from the solicitors of which I wasn't too sure about, both are professional, courteous and friendly

Sandra · 19 June 2019

★★★★★ 5/5

Google

Brilliant service from start to finish,,, my property was excellently marketed. Went on sale and on the internet on the Tuesday and I’d accepted an offer by the Saturday,,, 5 days to sell my house (and i also got more for it than I wanted) EXCELLENT 😀👍🏻 All the staff are helpful and friendly also,,, would strongly recommend selling your house with these 🤩

Rob · 18 June 2022

★★★★★ 1/5

Google

Extremely poor communication. Never call back on repeated phone calls.

Faisal · 19 March 2024