4/5
GoogleAdam fletcher and Hannah Read were brilliant at the Rotherham branch, both were very helpful and friendly and always available to answer any questions would definetly recommend.
Trusted Agent profile · Rotherham · South Yorkshire
Reeds Rains, Rotherham reviews
★★★★★
267 reviews across 3 platforms
16-18 Moorgate Street, Rotherham, South Yorkshire, S60 2DG
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Rotherham, South Yorkshire, at 16-18 Moorgate Street, is rated 4.6 out of 5 across 267 reviews on three platforms, including 257 Google reviews rated 4.6.
257
Reviews on Google
This office
6
Reviews on Facebook
This office
4
Reviews on The Trusted Agent
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers2 reviews
Nicki and Tracie were very friendly, helpful and professional when dealing with our sale. They took care of everything and found them very easy to communicate ...Read all 2 from sellers
Landlords1 review
After deciding to sell our house and a previous agent letting us down, we decided to try Reeds at Rotherham. We had the best treatment and care by these people ...Read the review from landlords
Tenants1 review
I have recently rented a property through the Rotherham branch of ReedsRains. The whole process was handled by Adam Fletcher and Hannah Read who were both ...Read the review from tenants
Reviews
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
Google5/5
GoogleHave just completed buying our first home, Had Lauren as our contact who was always contactable and helpful every step of the way great service and would recommend to anyone
Agent replied · 18 January 2024
Great to hear this feedback Ethan, wishing you well in your new home. Reeds Rains Rotherham
1/5
GoogleAssistant wasn't helpful. Almost as if I was bothering her to enquire about a flat I was interested in buying.
Agent replied · 18 January 2024
Steven, We're sorry to hear you've had a bad experience with us. We can see that you recently spoke to our colleague Chris about this and he has responded to you. If you wish to obtain any information about any property we have for sale we are more than happy to help where we can but due to GDPR & Data Protection Regulations we cannot provide you with personal or confidential information about any of our Vendors. If you would like to discuss any of this with me, please don't hesitate to give me a call on 01709 363152 - Nicola Baines, Branch Manager
1/5
GoogleUnprofessional and they like to sneak in hidden fees....avoid using as a letting agent they don't know what the're doing .
Agent replied · 18 January 2024
Thank you for your review, we have searched your details on our system & we are unable to find you as a customer of Reeds Rains. Customer service is extremely important to us and we pride ourselves on being open and honest with our customers. If you could contact the branch, we would be happy to discuss your concerns in further detail. Kind Regards, Reeds Rains Rotherham
5/5
GoogleLorraine and Abbie are professional yet personable - perfect! Their diligence and support in renting makes them invaluable.
Agent replied · 18 January 2024
Hi Sue, thank you for your lovely review! Thank you for also being such a great landlord, its been a pleasure helping you rent your house out. Lorraine Andrews - Lettings Manager
1/5
GoogleTerrible service! Avoid avoid ! Travelled 160 miles ,round trip ,to a house viewing that was cancelled without notice..Jade informed me that a voicemail was left on my mobile number ,which was clearly a lie..Absolute hogwash! Never deal with this company, they can not be trusted ..you have been warned .
5/5
GoogleI`ve just rented a lovely house in Rotherham and received 5* service. Hannah Read and Adam Fletcher was really helpful and everything went smooth.
5/5
GoogleAbsolutely unbeatable personal service from Gareth Hope. He is immensely knowledgeable and his customer service is second to none. Would thoroughly recommend to anyone looking to use an independent mortgage broker.
Agent replied · 18 January 2024
Thanks for your lovely review Mark! I hope you'll be happy in your new home Kind Regards, Gareth
5/5
GoogleJenna was very helpful and attentive. She was patient as my sale took 6 months to complete. Friendly and professional service.
5/5
GoogleI am more than delighted with the service I received. Being abroad meant that I needed a competent estate agent who could act on my behalf, liase with solicitors and letting agent and revert back to me. Reeds Rains offered an excellent hassle free service. I can highly recommend the competent team who really took the worry out of moving. Thank you to all the team, 5 star all!
5/5
GoogleExcellent and good customer service jenna urwin at the Rotherham branch dealt with all my requirements and a speedy response and kept me updated at all time ... Thankyou highly recommend
Agent replied · 18 January 2024
Thanks for your review Luisa.
5/5
Google"We've been with Reeds Rains for over three years, and we continue to be impressed with all the help and assistance provided, particularly from Hannah who's always been extremely efficient and professional."
Agent replied · 18 January 2024
Thank you so much for your review, we are so glad you are pleased with the service provided.
5/5
GoogleHighly recommended if you are looking for a new home. Incredible service from Hannah. All the details were dealt with swiftly and with no fuse. From viewing to moving a great experience
Agent replied · 18 January 2024
We hope you are really happy in your new hope. Thank you for taking the time to write a review.
5/5
GoogleI would like to say a Big thankyou to the staff you have all been so very helpful in helping my husband and myself find a house to rent . From the first phone call i felt confident that they could find us a new home they were so helpful ,so luvly and easy to chat to really smashing people.Thankyou Maureen Sheppard 👌😆 …
1/5
Facebookthey led my daughter on for 8 days. after applying for a house, along with a 2nd application from another lady, she phoned 5 times and kept getting told that landlord hadn't replied to them. then the house showed up as " let agreed " without any contact with her to even say what was happening ! pathetic !
5/5
GoogleBig thanks for Ian Bisatt and Jenna Unwin for organising our mortgages. Although we’re not buying with Reeds Rains they’re service was still exceptional!
Agent replied · 18 January 2024
You're more than welcome and good luck with your new property! Kind Regards Jenna Unwin
5/5
GoogleSarah in the lettings team has been absolutely fantastic with us. So patient and understanding and always goes the extra mile for us. Would highly recommend.
Agent replied · 18 January 2024
Thank you for your kind words.
5/5
GoogleAdam fletcher was really helpful and got our property let sooner than we could of ever expected quality service... would certainly be recommending and using again
Agent replied · 18 January 2024
Thank you for taking the time to leave a review.
5/5
GoogleI had a very positive experience when dealing with Sarah Wood. She was so helpful and left no rock unturned when trying to help me!
Agent replied · 18 January 2024
Thank you for using our rental team. I'm so pleased Sarah impressed you!
5/5
GoogleJade and Emma provided a superb first class service throughout the process of selling my home.They are both dedicated, extremely knowledgable, approachable and keep in contact on a regular basis. I would recommend theReed Rains Rotherham branch
5/5
GoogleGreat service from Nicki Cooper at the Rotherham branch. Nothing was too much trouble, very professional and friendly. Jayne Hilton Hilton Bennett Mortgage Solutions
Agent replied · 18 January 2024
Thank you so much Jayne. Much appreciated. Kind regards, Reeds Rains Rotherham
5/5
GoogleFor Adam Fletcher at ReedsRains Rotherham - He was very helpful and reliable, always available to answer any questions I had. Thank you!
Agent replied · 18 January 2024
Thank you for the great feedback!
5/5
GoogleSarah and Adam at Reeds Rains in Rotherham are great, they are always happy to help in any way they can.
Agent replied · 18 January 2024
Thank you so much for your feedback. Kind regards, Nicki Cooper, Branch Manager
5/5
GoogleGreat support from George Pitchford throughout the sale of my property...very personable always happy to update and advise me on matters.
Agent replied · 18 January 2024
Thank you for your review and your kind words.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
