Trusted Agent profile · Rotherham, South Yorkshire

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Merryweathers Rotherham Sales reviews

4.5

★★★★★ Excellent

292 reviews across 3 platforms

14-16 Ship Hill, Rotherham, South Yorkshire, S60 2HG

Part of Merryweathers, see every office.

Merryweathers's office in Rotherham, South Yorkshire, at 14-16 Ship Hill, is rated 4.5 out of 5 across 292 reviews on three platforms, including 180 Google reviews rated 4.6.

Google logo

4.6 / 5

180

Reviews on Google

This office

Facebook logo

4.0 / 5

8

Reviews on Facebook

Business-wide

Trustpilot logo

104

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Merryweathers Rotherham

Our Rotherham branch is perfectly located on Ship Hill, with plenty of parking directly outside the door, making your visit to our branch easy. With our central location the footfall provides the perfect opportunity to showcase your property to potential buyers. The in house team have a wealth of experience and knowledge to help you sell your home for the best price across the Rotherham area. We also have an in house independent mortgage advisor available for face to face meetings or over the phone at a time to suit you.

Reviews

Every review we hold for the Rotherham office, from every platform, shown as written. First names only.

5/5

Google

First class service and very helpful at all times .

Susan · 1 May 2025

Agent replied · 13 April 2026

Thank you for the great review! We're so pleased to hear you found our service helpful. We're always here if you need anything!

5/5

Trustpilot

Excellent Customer Service

I mostly dealt with Chloe throughout my daughter’s first purchase. From arranging the initial viewings to handing over the keys, Chloe was communicative and helpful at all times, especially when solicitors weren’t. She struck a perfect balance between acting for the Vendor and reassuring the Buyers. A fine example of a reputable estate agent.

Zoey · 11 October 2018

5/5

Trustpilot

Professional and Excellent Communication

Laura and Emily are both professional and friendly. I had no experience of selling a property, but they both took the time to advise and guide me through the different stages of the process. Excellent communication throughout and I would 100% use them in the future for sales and purchases. Thank you

MISSAMYPARRY · 3 October 2022

Agent replied · 29 July 2023

Brilliant to hear you received a fantastic service from Laura and Emily in our Maltby branch and thank you for taking the time to leave us a 5* review.

5/5

Google

The lovely lady corinne was a massive help, I had 3 problems & she sorted them out in no time & gave me a call back to make sure it was sorted & I was happy, thanks corinne 🌟 …

Shane · 22 August 2023

Agent replied

Corinne is fantastic! Thank you for the wonderful review :)

5/5

Trustpilot

A* Service - 100% Recommend

I would have absolutely no hesitation in recommending Merryweathers and would definitely use them again. The whole team are friendly, approachable and informative. Huge thanks to Nicola, Hilary and Chloe for going out of their way to make the whole process as smooth and stress free as they possibly could X

Lindsey · 22 May 2018

1/5

Trustpilot

Unprofessional and unacceptable…

Unprofessional and unacceptable treatment.

SAK · 26 April 2025

Agent replied · 26 December 2025

Thank you for taking the time to leave your feedback. We are sorry to hear that you were unhappy with your experience. As agents, we have a responsibility to follow the landlord’s instructions and ensure we act within legal guidelines. Tenants are encouraged to try simple maintenance fixes where appropriate, for example changing light bulbs or repressurising a boiler, before a contractor is called out in order to avoid unnecessary delays and costs. In terms of your tenancy ending, once a Section 21 notice is served, the legal notice period is 8 weeks. Unfortunately, we are unable to extend this period beyond what is required by law. We understand that moving can be a stressful time, especially for families, and we are sorry that this process was difficult for you. Should you wish to discuss this further, please contact us directly.

5/5

Google

Excellent service. I didn't receive my keys until very late on the day. The ladies in the estate agents were lovely and helped me right up until the end make sure I got the keys so I could move on the day that was said.

Marie · 30 January 2023

Agent replied · 29 July 2023

Thank you for your lovely review and lovely words about our team. We really appreciate it.

5/5

Trustpilot

Thanks Tashana

Thanks Tashana, great service.

Anddyp · 11 April 2022

Agent replied

Thanks for taking time to leave Tashana in our Doncaster office a positive review, much appreciated and brilliant to see you received a great service.

5/5

Google

Used Merryweather to buy a house. Very impressed with the service I received from Shelly and Emily. Thanks very much.

King · 22 August 2024

Agent replied · 20 June 2024

Thank you for your great review. If you need anything in the future, don't hesitate to reach out. :)

5/5

Google

Excellent service. I didn't receive my keys until very late on the day. The ladies in the estate agents were lovely and helped me right up until the end make sure I got the keys so I could move on the day that was said.

Marie · 12 January 2023

Agent replied · 12 April 2023

Thank you for your lovely review and lovely words about our team. We really appreciate it.

1/5

Google

Terrible service, terrible attitude. Booked an appraisal for 11am today. No one turned up, I rang to be told he was off sick, but no one bothered to ring and tell us. Had a viewing on a property on Wednesday, cancelled appointment, because of this terrible service. tell

Susan · 1 September 2022

Agent replied

Hello Susan, I sincerely apologise for the miscommunication. We are a very proactive company with updating vendors if there are any changes, in this instance we did unexpectedly miss contacting you about your appraisal which we are terribly sorry for as we know this is an important stage in your house selling process. We respect you taking the time to contact us and if you would like any further help with your property please contact our branch. All the best, Merryweathers.

1/5

Google

Terrible service, terrible attitude. Booked an appraisal for 11am today. No one turned up, I rang to be told he was off sick, but no one bothered to ring and tell us. Had a viewing on a property on Wednesday, cancelled appointment, because of this terrible service. tell

Susan · 31 August 2022

Agent replied

Hello Susan, I sincerely apologise for the miscommunication. We are a very proactive company with updating vendors if there are any changes, in this instance we did unexpectedly miss contacting you about your appraisal which we are terribly sorry for as we know this is an important stage in your house selling process. We respect you taking the time to contact us and if you would like any further help with your property please contact our branch. All the best, Merryweathers.

5/5

Google

We had the pleasure of working with Merryweathers Mortgage Agent for our recent home purchase, and we couldn't be more impressed with their services. From the very start, they were incredibly professional, knowledgeable, and easy to …

Dj · 22 August 2023

Agent replied · 1 June 2023

Thank you for such a lovely review :)

5/5

Google

I’ve dealt with a number of agents over the years. None have been as effective & knowledgeable as Sue and John from Merryweathers. Very easy to deal with. On the ball and very friendly

Sam · 22 August 2023

Agent replied · 1 June 2023

Thank you for such a great review! :)

5/5

Google

Always friendly and happy to help. Kept me informed on the progression of my house sale. Their initial advice and guidance about putting it on the market very helpful and was very grateful to them for showing around all the prospective buyers. Excellent service.PositiveResponsiveness, Professionalism

Anita · 26 August 2022

Agent replied

Thank you very much for your review! It’s great to hear our team are doing such a great job.

2/5

Trustpilot

Poor sale management and communiciation

Put my mum's bungalow on the market with Merryweathers in Rotherham. Did not go well from the start the photos were poor and had to be retaken. The second batch of photos I had to crop and edit my self to get them looking reasonable.

Ian · 21 August 2022

Agent replied · 29 July 2023

Really sorry to hear this Ian. I can see that we now have the sale back on track for you and your mother. If you would like to discuss the sale with me directly please get in touch with me on 01709 375591 or by email at jmoult@merryweathers.co.uk

5/5

Trustpilot

brilliant!

Merryweathers have been really helpful, supported us to do a lot of chasing at what would have been a stressful time. A special thank you to Denise who was great, without her we wouldn’t have moved! A massive thanks to all, would definitely recommend x

Customer · 8 May 2018

5/5

Trustpilot

We recently used Merryweathers at…

We recently used Merryweathers at Rotherham to sell our house. Excellent brochure, great communication and very efficient and helpful staff throughout from valuation to completion. With a long and complicated chain, this sale could have been very stressful, but with Merryweathers professionalism it progressed smoothly. Highly recommended.

Karenh · 9 March 2022

Agent replied

Thank you for your positive review, long and complicated chains can be very stressful so i'm glad we could make the process and smooth as possible for you

1/5

Trustpilot

Rude and obnoxious. Avoid!

I’m absolutely appalled at my treatment these past few months by merryweathers. I’ve been renting a furnished flat for 18 months… after a few broken appliances and promises of repairs I decided I had had enough and handed in my notice. My fridge freezer (that was here when I moved in) broke last month, as a full time working single mum that lives hand to mouth I obviously don’t just have a few hundred pounds laying around to go out and purchase a brand new one. I contacted the estate agents and the landlord basically said he couldn’t help me on that one, along with a broken oven that I’ve been waiting for to be fixed for over a month. I have always paid my rent in full and on time. However I had to make a decision to pay my rent or buy a new appliance in order to keep food in my 3 year old daughters mouth. Obviously I chose the latter as anyone would. They even had the cheek to tell me after the landlord refused to replace it that “if I bought a new one I wouldn’t have to leave it when I left” well obviously? I wouldn’t have weather I was told I could or not!Long story short I had a very rude phone call today from Collette. I told her I would be able to pay next week when I get paid as I physically did not have the money in my account right now, she didn’t even let me explain my circumstances before actually SHOUTING at me down the phone, saying do you think we would make you wait a week for your bond back. I’m a 27 year old woman with enough going on and do not need some woman shouting at me down the phone because my rent is going to be a week and half late! I’m actually disgusted at how this woman spoke to me today when I asked for her name she told me Collette and repetitively told me she was the manager. Probably knowing I was to lodge a complaint. I’m sorry but just because your the manager does NOT give you the right to speak to people, especially paying customers, however you see fit. Stick your bond where the sun don’t shine, I’ll have the keys back to you asap and will ensure I and anyone else I encounter NEVER use merryweathers ever again. Maybe take a quick minute in future to think about how tough some people may have it at the moment before adding any more stress into their lives. Absolutely disgusting.

Paige · 17 December 2021

5/5

Trustpilot

Excellent. Friendly and professional

Merryweathers picked up the pieces from another agent who I felt let me down. They sold my property within 24hrs of it being listed with them. I can’t fault the help or the comms throughout, they are very friendly but always professional. Thanks all!

Mike · 29 June 2022

Agent replied

WOW, nice to hear our team managed to agree an offer on the property so quickly Mike and thank you for the 5* review.

1/5

Trustpilot

disgusting communication

Me and my partner being new to renting we’re hoping to be dealt with as any other potential tenant, but first of all we were messed about with viewing a property, she gave me a date for just under two weeks away from the date id called, which when i went to check the listing it had said that it had been taken off the market, when i went to rebook this viewing for closer i was told that I was lucky to get this viewing and I was the last one. we loved the house so we instantly put in an application (along with other applicants), but the house is only as good as the estate agents, the communication from merryweathers is abysmal and frankly very disappointing as they are a fairly well known agents within my area. I had to chase this up over weeks which i should’ve been contacted rather than having to chase it up myself. Under a month later we still haven’t heard anything, if i was to guess they went with someone else as tenants and were too lazy to inform us, absolutely disgraceful communication. me and my partner are a young couple as well so i’m to believe that there was some age discrimination in this. work on better communication as a company, it’s absolutely shocking that we have waited almost a month with the only communication being me chasing it up.

Grace · 8 December 2021

1/5

Trustpilot

This company should shut down

Do not use this company they just cost me the sale of my house because they marketed a house without 2 signatures they only had 1 put it on the market hoping to get the 2nd the property had a court order matrimonial dispute on it they went breach of court order still no signature we actually was told Friday they admitted it shouldn't have been put on market we have spoken to 4 estate agents they all said they broke the law not getting 2 signatures to sell it a lawyer has told us the are now liable to costs after 6 months of been sold we now got extra stamp duty £1750 to find another searches survey and solicitors to buy again plus houses gone up £15000 since April total extra cost to me £20000 now extra to find and pay due to there fault I was told on 1st Oct don't expect to move this month mortgage offer runs out in 5 weeks extra £750 with new valuation cost that's merryweather see you in court asap you not getting away with this

Shaun · 3 October 2021

5/5

Trustpilot

First class service

Merryweathers Sheffield branch recently sold our property. The service was excellent from start to finish. We can thoroughly recommend using Merryweathers. Would just like give a special thank you to Josh Gascoyne for all his help and advice. A true professional.

Neal · 9 May 2018

5/5

Google

Great experience from start to finish and whole team have been amazing 👏. Thank again for all your help and I am sure to use your services again. …

Vishwan · 22 August 2023

Agent replied · 29 July 2023

Thank you for your great review Vishwan. :)

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Questions about Merryweathers Rotherham Sales

How many reviews does Merryweathers Rotherham Sales have?

Merryweathers's Rotherham office has 292 reviews across three platforms: 180 on Google, 8 on Facebook (across the whole business), 104 on Trustpilot (across the whole business).

What is Merryweathers Rotherham Sales's rating?

Merryweathers Rotherham Sales is rated 4.5 out of 5 across all 292 reviews, and 4.6 out of 5 on Google from 180 reviews.

Where is Merryweathers's Rotherham office?

Merryweathers Rotherham Sales, 14-16 Ship Hill, Rotherham, South Yorkshire, S60 2HG.

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