Trusted Agent profile · Rotherham
★★★★★
279 reviews across 2 platforms
204 Bawtry Road, Rotherham, S66 1AA
Blundells's office in Rotherham, at 204 Bawtry Road, is rated 4.5 out of 5 across 279 reviews on two platforms, including 275 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Blundells won in 2026.
The Trusted Agent 2026 results for Blundells, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rotherham office, from every platform, shown as written. First names only.
1/5
FacebookJust do not use this is the most embarrassing company I’ve ever had to deal with. The staff at the property company are incompetent and they do not care one bit about how they treat you.
Hello Chloe, We're sorry to hear about this. We have no previous record of you on our systems for Lettings or Sales. Could you please elaborate your issue further as to what has happened.
5/5
GoogleI’ve just bought a house from blundells and it was Katie and Zoe who helped me.. They were very very helpful as I’m not good with these situations and they were both very patient with me.. Would highly recommend them both and Blundells. Thank you so much 😊PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThis is the first time moving out and it seemed like such an easy process. Dealt with an employee called Melissa and she made it such an easy journey from the first email. Always fast to respond and very helpful. And even nicer in person.
Hi Sam! Thanks so much for this great 5* review. All the team appreciate your feedback and kind words. Graham - Customer Relations
5/5
GoogleI recently purchased a house from a miss Katie cox at Blundells in Rotherham. Informative, professional, kind, helpful and an all around good service is what I received from this employee and can’t give her enough praise. Great to deal with and look forward to working with her again in the future. Chris H.PositiveProfessionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleDealing with the lovely Lucy and Paul has made selling my property so easy. Their professional yet friendly approach has ensured the whole journey has been as stress free as possible! They have been at the end of the phone and answered every single question I had, and there were lots! Would absolutely recommend!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleI had the pleasure of dealing with Paul and Zoe at the Wickersley branch who did a wonderful job, they were both very helpful and friendly, the house went on the website on a Friday, I had a viewing on the Saturday morning and I had accepted an offer by Monday evening, can't thank them enough
Dear Ms Bramwell, Thank you for such a great review, i am glad to read that the team were very supportive from the outset. Please accept my best wishes for a smooth completion of the process of the sale. Kind Regards, Sarah
5/5
GoogleI am currently in the process of purchasing a property and the team (Katie - agent and Rachel - mortgage broker) couldn't be more helpful. I am using their recommended services (solicitor/broker service) too which makes the whole process so easy. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy experience so far with speaking to both Paul and Katie with regards to purchasing a property has been fantastic. Both are very professional and have been quick in response to any of my queries. I would highly recommend the friendly service I've received so far.PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI am a landlord and Blundells fully manage my rental property for me. I have worked with them for many years and they have taken excellent care of me and my property. The staff are always friendly and extremely professional. Blundells are worth every penny for the good service they provide. Would highly recommend them.
Hi Hannah, thank you for taking the time to leave your kind words and wonderful recommendation, it is very much appreciated. Kind regards, Mark
2/5
GooglePolite staff, but unfortunately thats where the compliments end. I have sent 3 emails and called then twice about renting several properties in the Rotherham area and no 9ne got back to me (about 2 weeks I waited) luckily reeds rains are responsive and I'm in the application process with them, I understand business but losing possible move-ins and new tenants is not great practice. Trying not to be a Karen, but I believe in reviews and I take my experiences with companies & agencies very seriously. I hope my reviews help others find the best of the best.
5/5
GoogleI cannot praise Mason Ward at Blundells in Rotherham, highly enough. He has been very capable and professional throughout the letting process of my property. His communication was good as was his attention to detail. A real asset to the company
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleEstate agents Luke and Katie showed incredible perseverance and enthusiasm with selling my property. They were realistic about the market, consistently used their professional judgement and gave me important useful feedback. I am delighted with their service; I recommend them wholeheartedly and will be using Blundells again.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleThankfully, the whole issue of getting my elderly Mum's house on the market was painless. Paul and Katie took over in a professional but friendly and reassuring manner to get the job done. Very proactive but definitely not pushy. Communication was great. Thank you to both.
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
1/5
GoogleWill never use them again and will be advising family and friends to do the same. Our seller worked here and used her position at this estate agent, who were selling the property, to deliberately cover up serious, hazardous damage. Disgusting lack of professionalism and we're appalled that Blundells allowed this to happen. Atrocious!
Hi Harry, Thank you for taking the time to provide your feedback. It is disappointing to hear about your experience, if you wish to discuss this further please provide further details at review@countrywide.co.uk. Kind regards, Maryjane.
5/5
GoogleBoth Paul Williamson and Lucy Milburn together with the rest of the team at Blundells Rotherham have been very professional in dealing with the very quick sale of our 2 properties. Thank you for a fantastic service and we look forward to working with you on our next development.
Congratulations on the sale of your properties and thank you for the great review. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Kind regards, Sarah
5/5
GoogleFantastic service from Luke when purchasing my new property. Good communication and prompt responses to my queries. Am looking forward to dealing further with Luke during my house purchase progress. Many thanks.PositiveResponsiveness, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleA few week ago I took up a rental process with Blundells. Maddie mainly and the rest of the staff went above and beyond to help with everything to answering questions and dealing with my application. It was stress free and very organised company. I would highly recommend.
Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleI very recently used Blundells to fully manage my rental property. The staff are all so friendly and helpful, it is a pleasure dealing with them. They managed to let my property before it even went on the internet which was great. Many thanks. Sam
Many thanks Samuel for the excellent 5* review of your experience with our dedicated Blundells team. Best wishes, Lucy
5/5
GoogleI contacted the Rotherham Branch as I am looking for an Investment property in the area. I was given really helpful advice from Beckie on what to do with my money and I look forward to hopefully working with her team in the future!
Thank you Joanne for the fantastic 5* review, I will pass on your kind words to all involved at our local Blundells branch. Best wishes, Lucy
5/5
GoogleThis is the 4th time we've used Blundells Rotherham for finding a new tenant for our flat. As always, Becky and Mason's standards are high in selecting prospective clients for our property and their professionalism shines through. It is a pleasure working with them.
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
1/5
GoogleI have been calling their line for days now and no one is available to pick or call back. It's exhausting.
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
2/5
GoogleCalled to book a viewing and while the guy was nice, he forgot and double booked myself with another person. When I was looking around the property he was in a rush. Not very professional, not very impressed.
Hi Jo, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleVery helpful staff made the process much easier than expected. Katie helped me through the process every step of the way and couldn't have been better. And Tim from the Sheffield branch came and did plenty of overtime to help me after-work
Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott
5/5
GoogleLucy at Blundells who is dealing with our purchase is extremely professional and personable in her job. She is very efficient in getting back to us with any queries we have and explains procedures very clearly making the process as stress free as possible.
Hi Julie, many thanks for your recommendation and 5* review. Terrific to read that Lucy and the team at Blundells, Rotherham provided such a professional and effective experience for you buying your new home. Best wishes, Tracey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Blundells, Rotherham won Trusted Agent; Blundells, Hillsborough won Gold; Blundells, Crystal Peaks won Gold; Blundells, Doncaster won Gold; Blundells, Chesterfield won Trusted Agent.
