Harron Homes Rossington reviews

★★★★★ 5/5

Trustpilot

Our home purchases in the Forest Reach development

From the start to completion of our home purchases with Harron Homes, Alistair has been an outstanding sales executive with his ever reassuring words “just leave it to me’’. Alistair’s golden personality and friendly attitude inspired us on our second purchase, just after completion of the first property.

Uyi · 20 February 2021

★★★★★ 1/5

Trustpilot

Ignorant customer services and lack of communication with site team

We have been in our home for seven months with a multitude of severe snags outstanding. We have several ongoing major issues and we are repeatedly fobbed off by customer services and the site team. Customer services claim they are contacting site to book in fixes, site team are claiming they know nothing about the issues. We have asked repeatedly for calls back and nothing materialises. We have asked for a meeting with someone higher up but nothing! I am utterly disgusted at how everything is being dealt with (or ignored to be honest) and will be pursuing legal action if these disputes are not resolved asap.Update *** You say you cannot verify that I own one of your homes. I am Plot 67 at Far Grange Meadows. I have given you my name and my contact information as requested. If you cannot find me, then there is something wrong with your admin team too!

Lorna · 18 April 2023

★★★★★ 1/5

Trustpilot

Despicable Company

Well what a disgrace Harron Homes have proved themselves to be after being i since November 1st 2022 we still have snags outstanding customer service give it all about being there to help and the only snags they show interest in resolving are those involving subbed out jobs in other words if it means them doing anything you will wait and wait you repeat yourself constantly about the problems but in the end they say we have no record of this and the reason for that is they don't even bother to do the 1 week snagging list with you.the staff constantly change hardly surprising they must be a nightmare to work for .anyone considering buying a Harron Home be warned do not believe their promises about customer service they wouldn't know what that means.if you are in the process of purchasing do not complete until you have examined your property thoroughly as once they have your money they won't careOh one more thing Harron please don't respond to this with one of your standard templates meaningless repliesPlot123 far grange meadows

Alan · 17 April 2023

★★★★★ 5/5

Trustpilot

We visited the Pocklington development

We visited the Pocklington development. Jeanette was superb. After just going to the Bellway sales office, Jeanette was a refreshing change. Honest, open and welcoming. Customer service is not what it used to be but Jeanette restored our faith!

Wam3006 · 1 August 2022

★★★★★ 5/5

Trustpilot

Sheridan and the Team at Oaklands Heath

Sheridan and the Team at Oaklands Heath / Victoria Heights - Huddersfield have been first class. I move into my new home in a few weeks and them being on the ball and understanding of my requirements - has been second to none. Sheridan has made it easy, given direction and ensured that the actions gets done. I have no doubts they will make sure everything goes smoothly right up to and including moving day and will continue to be on hand for many months going forward. Over the moon.

CRAIG · 13 April 2023

★★★★★ 4/5

Trustpilot

reservation/ cancellation

we have reserved our Harron home at Oaklands Heath after meeting Jackie she is a nicest sales person We have ever met, but sooner after the reservation had a family bereavement which has changed every thing than lovely Debbie helped and chased the reservation and refund came through.Thanks Jackie and Debbie.

Mrs · 19 March 2020

★★★★★ 4/5

Trustpilot

Brierley Heath

We've been in our new home at Brierley Heath for 2 weeks now and absolutely love it. We've had some minor snags that have been dealt with as soon as they've been brought to Dave and Alex's attention. The sales team were absolutely fabulous throughout. We initially reserved with Julie Ann who explained the process in great detail and was so lovely. Julia then took over and was also amazing. We leaned on her quite a bit as we'd sold our old house privately so she did lots of chasing for us and helped things run smoothly. She also included our 2 grown up kids and made them feel a part of it all. A huge thankyou from us all and for coming in on your day off and handing over the keys on completion. Fabulous lady.The only thing holding me back from a 5 star review is the issue with our back door. The glass was reported to have 2 cracks in it several weeks before we moved in and on the day of the move was sticking but is now completely unuseable. Our dishwasher is also broken and we're awaiting engineers visit. It's a shame as I don't believe either of these issues are down to Harron but it unfortunately is something we're having to live with. Overall a great experience and would highly recommend Harron homes.

Paula · 11 April 2023

★★★★★ 5/5

Trustpilot

update on buying a house at High Gables, Pocklington

This is an update on buying a house at High Gables in Pocklington. My first review was in October 2022 when I described the positive experience of meeting site manager Gareth and Nicola in in Sales and them addressing our concerns about negative reviews I had read as well as efficiently sorting out the deposit, extras and exchange of contracts. They gave us confidence to proceed with buying an Harron Home and I have visited site several times since to see progress. The team on site has been joined by Dan. Both Dan and Gareth take the time out their busy days to meet me and walk through the house to see progress and answer my questions. They are both a credit to Harron Homes and I still retain my confidence in them. There have been a couple of minor points on checking extras we have purchased today but I am certain they will be resolved. The house will be boarded out and second fix completed and kitchen installed etc. so I will update my review again.All in all still a very positive experience for my new home and it’s people like Gareth, Dan, Nicola and others who shape our opinions as well as build our new home. It’s clear they do care so well done and thank you!

Miles · 5 April 2023

★★★★★ 5/5

Trustpilot

Excellent

Just been to view the show homes at Thorpe Meadows, Matt went above and beyond and made us feel really welcome. The show homes are beautiful and a great finish and we can’t wait to reserve our new home .

Rachel · 29 May 2022

★★★★★ 4/5

Trustpilot

Well done Harron Homes!

We have just moved into a Harron Homes Warkworth, in Selby. Our experience has been very positive throughout the journey and have been very happy with the estate, the plot and the house. Of course, a few minor things needed to be rectified and Harron Homes were quick to respond. The Site people have been very helpful and are always keen to help us. They even got a couple of skips for us. All in all, we would recommend Harron Homes.

DS · 28 March 2023

★★★★★ 5/5

Trustpilot

Hannah is very charming

Hannah is very charming, concise, clear, with a warm welcoming feel, nothing is too much trouble

Ian · 22 April 2024

★★★★★ 1/5

Trustpilot

Plot 134 Far Grange Meadows

Plot 134 Far Grange Meadows. Unfortunately having to leave a bad review after living in our property for 8 months. We absolutely love our new home but the customer service is absolutely shocking. If you have any snagging issues you are told that site can't deal with them and you have to contact customer services. I honestly don't believe harron homes have a customer service department. We have major snagging issues in our new home. Harron came to fix some of the issues but have left us with a gaping hole in our ceiling. We have a leaking toilet that's leaking into our living room, reported over a month ago and nothing has happened so now we have a toilet that nobody can use. Sent a number of emails chasing but no response. Site can't deal with it as it's a customer service issue but customer services also don't deal with it?! So we are now left with unfinished jobs and seems like nobody cares. I also would appreciate it if you didn't respond to this review asking me to contact customer services because your customer services team don't respond.

Sarah · 11 March 2023

★★★★★ 5/5

Trustpilot

Oakland’s Heath

We have just recently bought our first home at Oakland’s Heath. Jacquie has been amazing! As a first time buyer she has been so helpful and informative. We are so happy with the service we have received and can’t wait to move in!

Luke · 14 November 2021

★★★★★ 1/5

Trustpilot

Was wrong about Harron homes Promises …

Was wrong about Harron homes Promises …plot 119 - far grange meadowsAfter the initial updates and promises from Harron homes , everything has gone not so well. Constant chasing and then been told something else & when it comes to the time , you just get someone coming to do half the job or just come and review what needs doing and advises will come back once Harron homes approves and don’t know what’s going on afterwards. Very disappointed from the point our contract got signed , we was convinced by the director , that this and this would be done and if any issues to contact but when we call or message no response back … we was promised and Harron homes had requested to complete the sale and we considered and fufil our part but we feel Harron homes have not . 3 months almost down the line and our house is still got pending items which were initially promised. Our floor tiles have/ had paint marks on them and now using remover; why ??? They should be in clean good standard in first place . Our spot lights have not been put in correctly, gaps ; why ? They should be in good shape, not good finish paint touches, our wc and kitchen tiles colour shade , why ?? and so on. It just feels we are living in the property but not feel like it’s our home as our day is constant chasing and keep repeating our selves what needs to be done. Harron homes convince you to buy , afterwards they do not listen at all and try and get you thinking things are getting done but actually it’s not. We don’t know how much more we would be chasing before we get everything done as it should b. 1 advise - do not buy from Harron homes unless your snags , items which are not completed done before moving in, as afterwards it’s just you doing the chasing and that’s it.

Amena · 8 March 2023

★★★★★ 5/5

Trustpilot

Viewed show home today

Viewed show home today, lovely home. Jackie was knowledgable and helped answer any questions we had. Considering putting ours on market but decided fixby is too far out.

Malcolm · 7 July 2023

★★★★★ 5/5

Trustpilot

Harron homes retford

We bought a 3 bedroom property through the first time buyers scheme in december 2022. From start to finish Penny at the Retford office helped with everything and kept us informed and made sure the whole process went as smoothly as possible and still to this day checks how we are getting on in our property and if we are happy and settled, we have now been moved in almost 3 months and are making the final touches to call this our home. Reccomended highly if your a first time buyer .

Claire · 6 March 2023

★★★★★ 5/5

Trustpilot

Thanks to Wendy at Harron homes…

Thanks to Wendy at Harron homes killinghall who has just done an amazing deal for our new home, she’s been very professional, efficient, helpful and made our dream come true, can’t recommend her enough she has guided us through every step, wonderful and happy experience! Philippa upson

Philippa · 9 January 2021

★★★★★ 5/5

Trustpilot

5⭐️ service at Bilsthrope Chase

Hannah at Bilsthorpe Chase has gone above and beyond to help my fiancée and I reserve our dream home with Harron. From the moment we first walked in the sales office last year we really felt at home and that feeling has continued ever since. Thank you so much for helping us along the way and guiding us through the process. It really has been a pleasure and we can’t wait to move into our Harron home!

Dom · 4 June 2023

★★★★★ 5/5

Trustpilot

Julie Judd - Highfield Manor, Fixby

Julie Judd, our sales representative at Highfield Manor, Fixby has been brilliant, helpful in every manner, gave advice when asked, so far, experience with Harron Homes has been great.Rich & Nicky.

Richard · 3 April 2023

★★★★★ 1/5

Trustpilot

Since first paying our £500 deposit on…

Since first paying our £500 deposit on our new house there were many warning signs. Now we are in a full on daily battle with Harron homes where they are refusing to put right the poorly built house they have loaded us with. Customer service doesn’t want to know. Site team lie and tell us one thing then change their mind. We are now in a house we could never sell in this state. DO NOT BUY A HARRON HOMES HOUSE. I have emailed nearly every member of Harron homes and very rare so I get a reply. Disgusting customer service. I can accept things go wrong. Not 200 snags worth of mistakes though. Neither can I accept lies. I wish we had never purchased our house from this disgraceful company.

Mr · 1 March 2023

★★★★★ 5/5

Trustpilot

Moved into Shipley Lakeside today

Moved into Shipley Lakeside today, House is beautiful all the team Nathan,Carol,Amanda,Ian,Kai have been amazing from reservation to completion. They all really care and have made the process so enjoyable. The site & location is wonderful thankyou Harron HomesShaun & Kay Barber

Shaun · 21 December 2021

★★★★★ 5/5

Trustpilot

Everyone needs a Julia Portington in their life 🤩

Julia has gone above and beyond to help us finally secure our dream home. We’ve had the most stressful past few months with a rollercoaster of emotions and can honestly say we wouldn’t be where we are now without all Julia’s help. After our first purchase on The Grange fell through at Christmas we thought our dream was over but Julia came to our rescue and did all she could to help to secure us another property on The Grange. Every time we rang Julia nothing was ever too much trouble even when it was supposed to be her day off. She treat us like family (especially our 2 sons). Julia really is an amazing lady with a heart of gold and such an asset to Harron Homes.

Gemma · 20 February 2023

★★★★★ 5/5

Trustpilot

Jane at Highfield Manor

Jane at Highfield Manor has been excellent, very knowledgeable, approachable and always at the end of the phone when we need her!

Kingsley · 26 November 2023

★★★★★ 5/5

Trustpilot

A perfect house buying experience

We popped in to the Part Exchange event at the Shipley Lakeside development in Derbyshire and we were greeted by the sales team Amanda and Charlotte, who were very accommodating and happy to help. They introduced us to Niki, their Part Ex Manager who understood our situation and was very helpful. The valuations of our current property were organised very efficiently and Niki got back to us in no time with an offer we were very happy to accept. Charlotte and Amanda again were so helpful and lovely at our reservation appointment this weekend, informing us all we needed to know about the plot with no pressure at all. The whole team have been fantastic, it's rare to meet a sales team that is so genuinely interested in the needs of the customer. It's made the whole buying process feel stress free so far and would recommend them to people wanting to buy a new home. We can't wait to move into our home this summer!

Frankie · 19 February 2023