Trusted Agent profile · Romsey
★★★★★
204 reviews across 2 platforms
1 Latimer Walk, Romsey, SO51 8LA
Part of Morris Dibben, see every office.
Morris Dibben's office in Romsey, at 1 Latimer Walk, is rated 4.4 out of 5 across 204 reviews on two platforms, including 162 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Morris Dibben won in 2026.
Tell us what you need and we'll put you in touch. Morris Dibben hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romsey.
The Trusted Agent 2026 results for Morris Dibben, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Romsey office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were shown a property today by Oli…
We were shown a property today by Oli Hilditch. He was very professional, gave us some helpful information regarding the property. My mother is disabled and so slow moving however there was no rushing us which was much appreciated by my mother.
5/5
GoogleEleanor is exceptionally effective in finding potential tenants, conducting viewings and rapidly securing satisfactory references.
5/5
GoogleOutstanding. Seriously! I've had the misfortune of dealing with a couple of letting agents. As a tenant, I've always felt that your treated poorly. I can only speak for the staff at Romsey but if Gina is anything to go by, then this is an outstanding letting agency. Thankyou
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
4/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Amelia,Anais ,Liam From the start, they were incredibly helpful, responsive, and professional throughout the entire process. They made everything smooth and easy, and I truly appreciate their honesty and transparency. Thanks to them and other worker that I forgot their name I apologise because you I found a great place that fits all my needs. I highly recommend morris Dibben to anyone looking for housing they genuinely care and go the extra mile. Abdirizak Mohamed.
5/5
GoogleGreat service and specifically Nathalie was brilliant in helping secure my next property letting, thank you!
Thanks Josh for your wonderful 5* review.. Kind regards, Lucy, Customer Relations.
1/5
GoogleFrom a tenants point of view I would only recommend dealing with Nick Harris and Kim Long who are friendly, helpful and professional. Our later experience with Kim Gray was quite the opposite with continual and unnecessary problems and twice we had to correct her on contractual matters! We have now bought a house and fortunately we will never have to rent again.
We strive to make our tenants experience a happy one and are very sorry to hear your comments. We would like to wish you all the best in your new home.
5/5
GoogleNathalie has been truly amazing dealing with myself and this property. Unfortunately it wasn't the right place for me in the end however cannot fault Nathalie's Professionalism and worth ethic throughout the whole process.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have used Morris Dibben in Romsey for several years to manage three apartments which I let out. I have always found their whole team to be especially helpful and efficient. Gina is a true professional and makes doing business such a pleasure. Keep up the excellent work! Tim NugentPositiveResponsiveness, Quality, Professionalism
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe’ve recently rented a house through Morris Dibben and I have to say a huge thank you to the letting team, Natalie, Nick and Lorraine. They made the process such a pleasant experience and walked us through every step of the process with us being new to renting. Nothing was too much trouble for them and if I could give them more than 5 stars I would! 🤩🤩
Thank you for leaving us your superb 5* review Shauna “penni68” Pennington. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe’ve recently rented a house through Morris Dibben and I have to say a huge thank you to the letting team, Natalie, Nick and Lorraine. They made the process such a pleasant experience and walked us through every step of the process with us being new to renting. Nothing was too much trouble for them and if I could give them more than 5 stars I would! 🤩🤩
Thank you for leaving us your superb 5* review Shauna “penni68” Pennington. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service yet again from Nick and his team at Morris Dibben.
Many thanks for your outstanding 5* review and your generous comments Penny. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently let my property through the Romsey branch. I don't generally write reviews but I have been so impressed by their professional service. Gina was patient and accommodating throughout. There was really no question that she couldn't answer. They found a tenant that met my criteria quickly. Many Thanks
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleGeorgina ( Gina) from Morris Dibbens lettings, has been most supportive, enthusiastic and willing to help as much as possible in the search for our perfect bungalow. Each query has been answered via email, promptly! I would recommend Gina to anyone who needs assistance looking for a property to buy/sell or rent. M. Hawker
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleAbsolutely painless letting process. Gina and the team were brilliant from start to finishing helping me and my partner move in to our new place. Wonderful all round. Keep it foxy Mozzy Dibs!
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleGreat team very professional. They made the process easy to understand and responded to our enquires very quickly. A Big thank you to Nathalie for helping us from start to finish!
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThis team went above and beyond expectations to make our move as easy as possible - even checking out the route due to road closure (Thanks Kim). Amelia has dealt with all queries quickly and professionally and kept us up to date. Many thanksPositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service, thank you Nathalie and Nick for making my move seamless!
Many thanks for the great 5* review and your kind words Joy. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotMorris Dibben in Romsey, Hampshire
Morris Dibben in Romsey, Hampshire have been excellent throughout the process of purchasing a property for my mother. Mike , Jack and the team have communicated regularly and professionally. They have made what is never an easy process almost enjoyable. I would highly recommend them. Jane, Hampshire.
5/5
GoogleNathalie and Nick made what would be normally a very stressful event plain and simple
Hi Joe, thank you for your kind words about Nathalie and Nick. We are delighted to hear that they helped make your experience stress-free. If you need any further assistance, please don't hesitate to reach out.
1/5
TrustpilotUnprofessional
Unprofessional and quite aggressive interaction with a male member of staff. Not a pleasant experience.
1/5
TrustpilotUnjustified and unethical
I had a terrible experience with this property agency. After deciding not to proceed with a rental, I informed them well in advance, more than 7 days before the process could move forward. Despite this, they unreasonably withheld my payment and unjustly deducted the entire amount. Their lack of transparency and disregard for ethical practices are appalling. When I reached out for clarification, their response was dismissive and unhelpful. This agency seems to prioritize profiteering over fair treatment of customers. I strongly advise against dealing with them. Their practices are not only unprofessional but also outright exploitative. Proceed with caution if you choose to engage with them!
5/5
GoogleFirst time to use Morris Dibben letting and I can say that I am very impressed . Very quick and professional to go about the business of renting my property . Carried this out with out any problems would definitely recommend . 5 stars
Hello John, thank you so much for your wonderful 5* review! We're thrilled to hear that you were impressed with our quick and professional service in renting your property. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI currently rent a property with Morris Dibben. I cannot rate Shannon Baker, the estate agent who worked with me, highly enough. She was so efficient, knowledgeable and kind. Her communication was incredible and nothing was too much trouble. The service was exceptional.
5/5
GoogleGina, Nathalie and the team at Romsey are great. Always delivering what they promise. Always a joy to work with. Keep up the good work!!!
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Morris Dibben, Romsey won Gold; Morris Dibben, Southampton won Trusted Agent.
Tell us what you need and we'll put you in touch. Morris Dibben hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romsey.
