Trusted Agent profile Β· Romsey

Connells Romsey reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

108 reviews across 1 platform

13a The Hundred, Romsey, SO51 8GD

Connells's office in Romsey, at 13a The Hundred, is rated 4.6 out of 5 across 108 reviews on 1 platform, including 108 Google reviews rated 4.6.

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4.6 / 5

108

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romsey office, from every platform, shown as written. First names only.

5/5

Google

I had a really great recent experience with using Connells, specifically Ali as my mortgage advisor. My buying process wasn't straight forward but she was always on hand to answer questions and reassure me. This is especially great as a first time buyer, the process can feel overwhelming but Ali was amazing every step of the way! 10/10 would recommend to anyone currently looking to buy.

James Β· 12 July 2026

Agent replied Β· 12 October 2026

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

When my mother was admitted into a nursing home with Dementia I entrusted the sale of our beloved family home to Connells of Romsey and matters could not have been in more capable hands. My account was dealt with by Luke Farrelly who, along with the team at Romsey, helped make an emotionally difficult time stress free. Luke has a can-do attitude and I was impressed by his optimism and energy from our very first meeting. Luke's ideas on pricing our house to generate interest, putting together opens days with multiple viewings to foster competitive offers appealed to me and within a couple of weeks we had a great offer which led to the sale of the property. I could not be more pleased with the service I received and would happily recommend Luke and Connells to anyone considering selling their home.

Nick Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your kind words about your experience with Connells of Romsey and Luke. We strive to make the home selling process as stress-free as possible for our clients and we are so happy that we were able to do that for you. It was a pleasure working with you and we appreciate your recommendations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a great experience with Connells Estate Agents in Romsey, largely thanks to Luke. He was professional, friendly, and extremely helpful throughout the process. Luke took the time to explain everything clearly, was always quick to respond to questions, and made what could have been a stressful experience feel smooth and straightforward. His knowledge of the local market and genuine, approachable manner really stood out. I felt well looked after from start to finish and wouldn’t hesitate to recommend Luke and the team at Connells Romsey to anyone looking to buy or sell.

Daniel Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for such a glowing review! We are thrilled to hear that Luke provided you with a professional and stress-free experience. Our team takes pride in delivering excellent service and we are delighted that Luke's knowledge and approachable manner made a difference. We truly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I would just like to say how wonderful Connells were at selling my house, from start to finish. They made, what is a highly stressful time, into a much much easier step by step process. I would like to thank all the team in the office, especially John. And a huge thank you to Claire for everything you did to help get my house sold. I could not have done this without you !

SJ Β· 12 October 2025

Agent replied Β· 12 October 2026

Hello Sarah, Thank you so much for your wonderful 5* review! We're thrilled to hear that John, Claire, and the rest of the team were able to make the process of selling your house easier for you. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Ali has been amazing for the past few years. Being let down on a few properties and she just kept pushing us. Now we are in our first home. We couldn't have done it without her πŸ’— …

Sadie Β· 15 April 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to have played a role in helping you find your first home. Our team is dedicated to going above and beyond for our clients. We wish you all the best in your new home! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Really happy with Connells during the sale of our house, from start to finish. We felt the listing stood out with great, highly professional photos resulting in multiple viewings during the first couple of weeks. Viewings were arranged around our timetable and conducted professionally with feedback provided regularly by the ever professional and enthusiastic Luke

Del Β· 12 November 2025

Agent replied Β· 26 December 2025

Thank you for your kind review! We are thrilled to hear that your experience with Connells was nothing short of exceptional. Our team takes pride in providing top-notch service and we are delighted that we were able to meet your expectations. We will make sure to pass along your kind words to Luke. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Extremely happy with the service received when purchasing my new home. Luke is fantastic - always going the extra mile for his customers and you can tell he has genuine passion for his role which is nice to see.

Natalie Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words, we are thrilled to have provided exceptional service during your home purchase! We are so lucky to have Luke on our team, his passion for helping our customers truly shines through in everything he does. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had never dealt with such a friendly, professional, kind & caring estate agent until Chelsea showed us around our dream home! We were not seen as a number or pound sign but people looking for a family home, and Chelsea was patient, helpful, honest and listened to our needs. Chelsea has been outstanding from start to completion and her communication has been second to none throughout. The Connells Estate Agents (Romsey Branch) is the only place you need to visit when looking for a new home in the area. Thank you to all the team at Romsey for a smooth experience.

Harry Β· 12 October 2024

Agent replied Β· 13 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Chloe is the best mortgage advisor ever and one stop service for all other things during a house purchase like insurance, conveyancing etc. She is very helpful, friendly and kind. She was with us in every step of purchase even if it was not related to mortgage. We sincerely believe that we have been very lucky to find her and Connells. We wish her all the best in her future endeavours. And could never thank her enough.

Ken Β· 12 October 2024

Agent replied Β· 13 June 2024

Hello Ken, Wonderful to read your kind review and thank you for your 5*!

5/5

Google

I would just like to say how wonderful Connells were at selling my house, from start to finish. They made, what is a highly stressful time, into a much much easier step by step process. I would like to thank all the team in the office, especially John. And a huge thank you to Claire for everything you did to help get my house sold. I could not have done this without you !

Sarah Β· 25 October 2024

Agent replied Β· 25 October 2024

Hello Sarah, Thank you so much for your wonderful 5* review! We're thrilled to hear that John, Claire, and the rest of the team were able to make the process of selling your house easier for you. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I had a very good experience with Connells. Luke was really great during our viewings. He was very enthusiastic and went the extra mile to help us find the right place.

Elen Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for sharing your positive experience with Connells and Luke! We are thrilled to hear that he went above and beyond to help you find the perfect place. We take pride in providing exceptional service, and it's customers like you who make our job so rewarding. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a wonderful experience with Connells Estate Agents, which was largely in part to Luke. He was concise, reassuring and in general made the whole process as stress-free as possible. For any questions we had, he had a quick and clear answer that kept the whole ordeal simple but helped us feel like we had all the information we could need. I wholeheartedly recommend Connells Estate Agents, particularly if the other agents are anything like Luke.

Kiril Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! Hearing about your stress-free experience with Luke at Connells Estate Agents brings us so much joy. We strive to provide excellent service and make the process as easy as possible for our clients. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Thank you Claire and the team for all you help. We are very happy with the buying process from start to finish. We would highly recommend Connells Romsey.

Christine Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for choosing Connells Romsey for your buying process! We are thrilled to hear that you had a positive experience with our team. We strive to provide excellent service and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Connells has been amazing from the outset in supporting me to understand the process and providing the guidance I needed. Ali Cornforth was particularly helpful in always checking in and providing info to help me make the right decisions.

Nikeisha Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you for your terrific 5* review and for your complimentary comments Nikeisha. Best wishes, Lucy, Customer Relations.

5/5

Google

Claire and her team at romsey always very professional and welcoming in branch at at home.we especially clicked with Tristan with his upbeat attitude and attention to detail.would highly recommend them to sell your house .

James Β· 12 October 2025

Agent replied Β· 12 October 2026

Thank you for your lovely 5* review and recommendation James. Best wishes, Lucy, Customer Relations

5/5

Google

Just want to leave a review for katy Frampton at connells romsey. Katy was so polite , friendly and helpful from my first phone call through to the viewing. Thankyou so much for your help katy

Kirsty Β· 27 September 2025

Agent replied Β· 26 December 2025

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Big thank you and shout out to James at Connells in Romsey for managing to sort out the For Sale sign problem! My heart lifted....!

Christine Β· 27 October 2025

Agent replied Β· 26 December 2025

"Thank you for your kind words and we're so glad to hear that James was able to resolve the issue with the For Sale sign. We're always here to help make your experience a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Can not recommend Connells enough. Claire was amazing from the start. We were only live for 2/3 weeks and we had viewings and an offer that we accepted. We are very happy with how eveything ran leading up to the sell and still going on now. So thank you to Claire and the team at Connells.

Vicky Β· 12 October 2024

Agent replied Β· 25 October 2024

Thank you Vicky for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

My wife and I would like to thank Tristan (Romsey branch) for his help and flexibility in arranging viewings despite the tight schedules.

Laban Β· 12 October 2025

Agent replied Β· 25 October 2024

Thank you for your excellent 5* review and kind words of our dedicated team Laban. Kind regards, Lucy, Customer Relations.

5/5

Google

Claire was most friendly and helpful and made my move much easier.

Joy Β· 16 January 2026

Agent replied Β· 26 August 2024

Thank you for your brilliant 5* review and thank you for your kind words Joy. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased with the service given by Luke and his team. Professional and curteous at all times. Kept us regularly updated throughout.

Katherine Β· 12 October 2025

Agent replied Β· 12 October 2026

Hello Katherine, Thank you so much for your wonderful 5* review! We're thrilled to hear that you were pleased with the professional and courteous service provided by Luke and his team. Keeping you updated throughout the process is our priority, and your feedback is greatly appreciated. Best regards, Lucy, Customer Relations Team

5/5

Google

Claire and the team have always been helpful and straightforward in all our dealings. Both for my purchase and sale.

Anne Β· 12 October 2025

Agent replied Β· 11 November 2024

It’s really lovely to read another 5* review Anne. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Claire and the team have been fantastic and supportive with finding my new house the respect when approached is impeccable.

Citric Β· 12 October 2025

Agent replied Β· 23 November 2024

Thank you so much for your wonderful 5* review! We're thrilled to hear that Claire and the team were able to support you in finding your new house and that you felt respected throughout the process. Best regards, Lucy, Customer Relations Team

5/5

Google

Spoke to Katy on the phone this morning regarding a property, she was very helpful, polite & kind.

Nicola Β· 27 September 2025

Agent replied Β· 26 December 2025

Thank you for the positive review! We strive to provide excellent customer service, and I'm glad Katy was able to assist you. It's always a pleasure to help our customers. Have a great day! ☺️ Best wishes, Lucy, Customer Feedback and Support Team

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