Trusted Agent profile · Romford · Essex

haart Romford reviews

★★★★★ Excellent

1,109 reviews across 2 platforms

153/159 South Street, Romford, Essex, RM1 1PL

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haart's office in Romford, Essex, at 153/159 South Street, is rated 4.8 out of 5 across 1,109 reviews on two platforms, including 1,087 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,087

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

Stephanie Parnell worked fantastically hard to ensure that our sale went as smoothly as it could in sometimes very challenging circumstances. She helped us through a process we were quite unfamiliar with, explaining everything as we went. She also kept us calm when a buyer pulled out at the last minute, and was always available both to answer our queries and deal with our eventual buyer who was far from the model customer. She also handled agents and customers in the rest of the chain in order to prevent it from collapsing. Stephanie did all of this with a level of professionalism, expertise and good humour I’ve rarely found in any area of the customer service industry, and is a big reason I’d recommend Haart Romford to anyone wanting to sell their property.

Matthew · 25 October 2023

Agent replied · 21 June 2024

Thank you Matthew for your kind words & five star view. We are so glad you had a great experience whilst selling your property. We wish you all the best for the future. haart Romford sales.

5/5

Google

Thank you to Keeley who quickly helped with the heating and hob not working and did follow up with the landlord and us efficiently and we are grateful!

Thu · 23 January 2024

Agent replied · 21 June 2024

Good morning Thu. Thank you so much for your five star review for Keeley. We are very pleased to hear your issues were dealt with in a timely fashion! Regards haart Property Management Team Romford

5/5

Google

Keeley has been a very prompt and helpful agent at Haart. A pleasure to speak with and effectively takes action with issues needed by myself as a tenant

Rebecca · 23 January 2024

Agent replied · 21 June 2024

Good morning Rebecca. Thank you for your positive review on Keeley! We are very pleased to hear you had a great experience with Keeley. Please reach out to us if we can assist you further. Regards haart Property Management Team Romford

5/5

Google

From the start Jason was helpful and professional, led us through what steps were required to sell our home. Within days of being on their books we had one viewing and an offer we accepted. Would i advise people to us Haart Romford, everytime Thanks to all at Haart

Alan · 14 March 2022

Agent replied

Thank you Alan for our five star review and kind words! Speak soon, haart Romford sales.

5/5

Google

Thanks so much Nicolas Chramiec for your patience. Great job

Nana · 3 December 2024

Agent replied · 8 December 2024

Dear Nana, Thank you for your review of Nicolas. Regards haart Romford lettings

5/5

Google

What shall I say to the service provided by Haart and specially ✨️Parmi Chokkar✨️ (Best Mortgage Advisor)✨️. You planing on buying a house and not sure who to consult and lost faith, she will make everything so easy and promising. It has been a pleasure to work with you. Excellent service, highly recommend for mortgage and no doubt they have a a great list of houses available in the market to make your dreams come true.

Susheel · 24 December 2023

Agent replied · 21 June 2024

Thank you for taking the time to write your review and your kind words. We are happy to hear Parmi made such a positive impact on your haart experience. Thank you from haart Sales Romford.

5/5

Google

I have had excellent service from Haart romford with renting my flat. Very professional and staff there have always advised me correctly on any queries I have with peace of mind my property is in good hands . Keeley fisher went the extra Mile and I can't thank her enough ..... great staff there. I would never leave Haart in keeping my property well looked after and with permanent tenants I have a regular income. Thank you guys

Jennifer · 24 November 2023

Agent replied · 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

Very pleased with Haart Romford. Yasmin Ettalini was very helpful and professional throughout the process, she helped wherever needed very polite and amazing person she is. Thank you for all your support and professionalism. Highly recommended.

Jawad · 22 June 2023

Agent replied · 21 June 2024

Thank You Mohammad for your kind words and 5 star review! Glad we could help you find your new home. Wishing you all the best. haart Romford Lettings

5/5

Google

Stephanie is bubble and very knowledgeable, I’ve always had great experiences with her!

Lailah · 10 October 2024

Agent replied · 24 October 2024

Thank you Lailah for the lovely review for Stephanie. Haart Romford

5/5

Google

I recently had the problem with the refrigerator, Millie Fisher was prompt to my call and very quickly solved my case. I received support and showed professionalism. I am very satisfied.

Florinela · 25 October 2023

Agent replied · 21 June 2024

Dear Florinela, glad to hear Millie solved the issue in a timely manner. Thank you. haart Property Management.

5/5

Google

Mark has been the best!!! He has been so supportive through the whole process! I would wholeheartedly recommend Mark to everyone!!

Lauren · 22 May 2024

Agent replied · 21 June 2024

Dear Lauren thank you for taking the time to write a review & Thank you for your kind words. Next step is to get you and Joshua to completion so you to move into your first home. Regards haart Romford Sales team

1/5

Google

Used as a property management company. Completely useless. A number of issues have been caused by this firm with zero resolution or care. …

Drew · 15 August 2026

5/5

Google

Emily has been very helpful in my search for a perfect home for me and my family …she’s such a great consultant

IGHERE · 22 April 2024

Agent replied · 21 June 2024

Dear Ighere, thank you again for leaving the review. Haart Lettings Romford,

5/5

Google

I have a very good experience with haart estate from the first day till now, the inspection was very good and fast, thank you Millia.

Abiodun · 22 February 2024

Agent replied · 21 June 2024

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Haart Romford Property Management

5/5

Google

I would thoroughly recommend Stephanie at Haart. She was our contact throughout the sale and extremely helpful , always phoning with updates and chasing the buyer’s solicitors before we had to ask. Friendly, personal and excellent customer service. Thank you Stephanie

Sue · 14 December 2022

Agent replied

Thank you Sue for our five star review, speak soon haart Romford sales.

5/5

Google

Benie - In lettings, really prompt & helpful, smooth & clear with information.

Tammy · 13 March 2026

Agent replied · 13 April 2026

Hello Tammy I appreciate your kind words if there in anything I am here to help@ haart Romford Lettings

5/5

Google

Very helpful and very professional worked hard to sell our house despite people pulling out for there personal reasons. Each time they found us a new buyer within days. Helped us through a problem when there solicitor wouldn’t help and helped us with the incompetence of our buyers solicitor. Thank you to Jason and Annette and Stephanie

David · 25 November 2019

Agent replied

Dear David Shorey, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to be of service to you again in the future. Best wishes, haart Romford

5/5

Google

I usually don't praise others, but today I spoke with an employee of this company and he helped me understand what I did not understand from the employee of the other company who claims to have been working in the real estate field for years. Shockingly, the employee who helped me was their new employee in the company. Thank you for your service and smooth manner. Nicholas

Hassan · 7 June 2024

Agent replied · 21 June 2024

Thank you Hassan for your kind words and five star review! We are glad Nicolas could help you and you were happy with the service. We wish you all the best. - Haart Romford Lettings

5/5

Google

Emily was very helpful. She is such a caring person, she did find us an amazing home and helped us to move in asap. Thank you Emily.

Zenude · 24 December 2023

Agent replied · 21 June 2024

Dear Zunude, thank you again for the review. It was a pleasure helping you. Haart Lettings Romford.

5/5

Google

Many thanks to Scott Jones for your efforts and support. You've been of great assistance. Always responding and resolving our concerns promptly. Thank you

Olusina · 22 February 2024

Agent replied · 21 June 2024

Thank you Olusina for your kind words and review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

Keeley has been brilliant in sorting issues, and keeping everyone informed a of what is happening. She certainly makes solving any issues much easier.

Richard · 22 February 2024

Agent replied · 21 June 2024

Good Afternoon Richard, thank you for taking the time to leave a review for Keeley, we really appreciate it. - haart Property Management Romford.

5/5

Google

I would like to thank Keeley Fisher for her amazing service. I am very happy with the service provided by her.

Fahad · 22 April 2024

Agent replied · 21 June 2024

Thank you Fahad for your five star review for Keeley. We are very pleased that you had a good experience with our service. Regards haart Property Management

5/5

Google

The support I have received from Haart agency has been outstanding. Millie was very organised, polite and supportive with my tenancy agreement. She made the entire process simple and easy for me to complete.

Glynnis · 22 June 2023

Agent replied · 21 June 2024

Thank you Glynnis for your kind words and five star review! Glad we could help you with renewing your tenancy. We wish you all the best. - haart Romford Property Management

5/5

Google

Mark has been extremely helpful in the process of helping us selling our property, as well as helping us finding our next home!

Francesca · 22 February 2024

Agent replied · 21 June 2024

Thank you for your five start review and kind words for Mark! Regards haart Romford Sales

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Romford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Enfield won Platinum.

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