Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot thank the team at Haarts enough for all their help and guidance during the selling and buying process I've just been through with my family. Mark, Jason and Stephanie have all been supportive and worked incredibly hard to ensure our purchase went through in time, which saved us a huge amount of money. I really hope I don't move again but if I did I'd definitely be calling on Haarts to help us.
Fiona · 22 June 2021
Agent replied
Dear Fiona, thank you for your five star review and kinds words. We wish you all the best for the future. haart Romford sales
★★★★★ 5/5
GoogleMillie is great always received excellent service from her.
Tanvir · 31 July 2023
Agent replied · 29 October 2023
Thank you Tanvir for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
★★★★★ 5/5
GoogleVery positive experience with Haart. Mark clearly set out the approach towards selling our property, including how the property would be advertised and how best to organise the open days. The professional pictures turned out great and the interest in the property was high, selling in 24 hours at the price we wanted! Stephanie then ensured the transaction concluded smoothly. Would highly recommend!
Mohammad · 2 January 2023
Agent replied · 29 October 2023
Thank you Mohammad for our five star review! Speak soon, haart Romford sales.
★★★★★ 5/5
GoogleRecently had an issue with the Drains , Keeley from Romford Branch got it sorted within days of issue . She was really helpful and communicative with me and the contractors to get things done smoothly . I really appreciate her work .
Aru · 21 May 2024
Agent replied · 20 June 2024
Dear Aru, thank you for leaving a kind review for Keeley. We are very pleased this issue was turned around quickly. Thank you haart Property Management Romford.
★★★★★ 5/5
GoogleI had a good experience with Nicolas today. Very patient young man. He took his time to illustrate all I needed to know about the property. But yea overall. He is definitely good with his job. Welldone Nick keep it up!!!
Vanessa · 24 June 2024
Agent replied · 23 August 2024
Thank you so much for your comments about Nic, all the best with your move. Haart Romford Lettings
★★★★★ 5/5
GoogleHaart very professional and excellent staff especially Millie Fisher! Thanks again
Kay · 2 May 2023
Agent replied · 29 October 2023
Thank you Kay for your kind words and five star review! Glad we could help you with your tenancy. We wish you all the best. - haart Romford Property Management
★★★★★ 5/5
GoogleThe Haart sales team were all fantastic in selling our house; obtaining the asking price in a good time, of which I am very thankful. They really worked hard to ensure that the process went through smoothly. I found them attentive to our needs and requirements, and felt that they were there to respond to any questions or worries that I had. Poor Stephanie had an uphill battle with things well outside of her control towards the end of our sale, but she coped amicably, going above and beyond to sort things out for us. Her patience and tenacity was very much appreciated! Thanks all. Will definitely use again. Sophie.
Sophie · 29 July 2019
Agent replied
Dear Sophie Deakin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Romford estate agents
★★★★★ 1/5
GoogleTerrible service today from Romford branch. Requested a valuation several days ago, booked for 10.00am this morning. Took the morning off work for it. Get a call at 9.00am, an hour before, saying that the agent allocated will be going to a meeting instead, and so can’t do the valuation, but ‘forgot’ to contact me earlier in the week and so left it to an hour before to cancel. No apology given - in fact even a quasi aggressive and unprofessional tone, with a ‘I don’t really give a toss’ at wasting your morning’s annual leave attitude. Asked them to remove my details as given this performance and attitude towards customers I would never ever use them for a sale now. Actually still staggered at how unprofessional the employee was by phone just now.
Alex · 29 July 2019
Agent replied
Dear Alex, I am so sorry for the events that you have mentioned and this was a mix up from our end. I am the manager of the Branch and learned of this today, and would be happy to speak to you directly if you would like to give me a call. Again we cannot apologise enough for any inconvenience this caused you, and how you felt you was spoken to, as this was definitely not my colleagues intention on the phone. I wish you the best for the future and if you do need any help in the future please feel that you can come back to us. Annette
★★★★★ 4/5
GoogleRecently sold our property via Mark in the sales team. Have been very proactive in getting a high volume of viewers to the property with a number of offers in the price range expected (with all viewings managed by them as property is vacant).
Only real critisism has been on communication re viewing appointments - where we asked to be kept informed of all bookings but information not received as expected.
Overall though have been very efficient re selling the property.
Ian · 29 July 2019
Agent replied
Dear Ian Mahon, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
★★★★★ 5/5
GoogleExcellent service from all at haart. Great communication from farrah, Mark and Annette with viewings.
Stephanie was constantly updating me will how the chain was progressing right through to exchange! Highly recommend!
The · 8 July 2019
Agent replied
Dear Neil Murphy, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Romford
★★★★★ 5/5
GoogleCan't thank Alex and Yasmin from Romford enough for making the whole process smooth and easy.
Aaron · 29 October 2022
Agent replied · 29 October 2023
Dear Aaron. Thank you for the 5* review and kind words. We hope you are very happy in your new home. Regards haart Romford lettings
★★★★★ 5/5
GoogleReally impressed with Chelsea from Haarts in Romford, she is very knowledgeable of the local property market and has helped me through my journey in finding property. Punctual at property viewings and so far a reliable service who keep me informed at all times when it comes to searching for the right size property.
So far so good and would highly recommend there service.
Aftab · 29 October 2022
Agent replied · 29 October 2023
Thank you Aftab for our five star review and kind words, have a great day. haart Romford sales.
★★★★★ 5/5
GoogleAlexander Mackenzie, was very informative during the viewing and able to answer any questions that I had. He was very patient with me during the viewing while took time analysing each room and how it would work for me. Overall great experience with him.
Chan · 21 April 2024
Agent replied · 20 June 2024
Thank you for your kind words about Alex. He and the team wish you the best in your property search! Haart Romford Sales
★★★★★ 5/5
GoogleI have been in touch with Niclos regarding renting a flat . He has been so professional ,always reaching out and providing the best options according to your demand. Highly recommended.
Samra · 24 November 2024
Agent replied · 8 December 2024
Good evening, thank you for the lovely review for Nic. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings
★★★★★ 5/5
GoogleThis week the tenant called me to say that there was a plumbing issue at the property. I contacted Haarts in Romford,and Hariha dealt with the issue. She was on the case immediately and organised for a plumber to visit the property the same day. The whole problem was fixed within a couple of hours of reporting it! Great service.
Margaret · 3 March 2023
Agent replied · 29 October 2023
Dear Margaret, thank you for the review. Happy to hear Fariha was able to sort the issue. haart Property Management Romford.
★★★★★ 5/5
GoogleMillie Fisher is the most responsive👍👍👍 …
Olesea · 31 July 2023
Agent replied · 29 October 2023
Thank you Olesea for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
★★★★★ 5/5
GoogleI had the pleasure of working with Mr Nicolas Chramiec to rent a flat, and
it was a good experience. From the beginning he has been very professional and genuinley committed to helping me find a flat
Heba · 16 August 2024
Agent replied · 23 August 2024
Thank you very much for your kind feedback, we appreciate it. Romford haart Lettings
★★★★★ 5/5
GoogleThese Estate Agents really are the best. Mark and Annette in particular have been so helpful, making the sale of Mum's property as easy as possible. They communicate so well, they are there at the end of the phone/email if needed, helped me with form filling etc. going above and beyond. Would highly recommend this fabulous team
Mary · 1 June 2023
Agent replied · 29 October 2023
Thank you Mary for your kind words and five star review! Speak soon, haart Romford sales.
★★★★★ 5/5
GoogleI appreciate mister Nicolas the way he is treating me guide me very honestly and politely he is very gentle man 👨 thank you for having stuff like this amazing experience ❤️ …
ALI · 18 October 2024
Agent replied · 24 October 2024
Dear Ali, Thank you for your kind comments and feedback, we appreciate it. Kind Regards, haart Romford Lettings
★★★★★ 5/5
GoogleStephanie worked extremely hard to get my sale completed. My buyers were hard, hard work but she never gave up and got the job done. She was professional, knowledgeable and very understanding.
Marie · 1 November 2024
Agent replied · 8 November 2024
Hi Marie,
Thank you for the lovely review for Stephanie.
Haart Romford
★★★★★ 5/5
Google“haart” made the process of finding a flat so easy. My agent, (Mr. Nicolas Chramiec ) was very patient in understanding my needs and found me the perfect match. They were also very responsive throughout the application process."
Hasanuzzaman · 24 July 2024
Agent replied · 23 August 2024
Thank you for your feedback, its is very much appreciated. Haart Romford Lettings
★★★★★ 5/5
GoogleSo far, so good. Since we first met I have found Romford assistant branch manager, Mark Grogan to be friendly, honest and helpful. Thus far he has guided me through the process with care, and giving me the sort of advice that was lacking from others.
Chris · 21 February 2024
Agent replied · 20 June 2024
Dear Chris
Thank you for your feedback which is great to hear and look forward to continuing to help your through the process.
The Sales team at haart Romford
★★★★★ 5/5
GoogleI had an awesome experience with Emily, Haart Estate and Lettings Agents is highly recommended.
Adedeji · 29 October 2022
Agent replied · 29 October 2023
Dear Adedeji, thank you for your 5 star review! Haart Romford Lettings
★★★★★ 5/5
GoogleI am really pleased with the service rendered to me by one of your staff named Nicolas. He explained everything in details regarding my enquiries and he was very polite. Keep it up!
Lorine · 10 October 2024
Agent replied · 24 October 2024
Good afternoon Lorine, thank you for taking the time to leave the five star review for Nicolas, he will be delighted to read how you felt about the service he provided. Regards haart lettings less ▲
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