Trusted Agent profile Β· Romford Β· Essex

haart Romford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,154 reviews across 2 platforms

30 High Road, Romford, Essex, RM6 6PR

Part of haart, see every office.

haart's office in Romford, Essex, at 30 High Road, is rated 4.8 out of 5 across 1,154 reviews on two platforms, including 1,132 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,132

Reviews on Google

This office

Facebook logo

4.5 / 5

22

Reviews on Facebook

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

We really appreciate the help HAART has given us while we were moving out of our flat! Everyone has been great, especially Yasmin Ettalini who has been wonderful to work with - very pleasant and professional! She always gets back to us promptly and has been very helpful! Would highly recommend!

Vaishnavi Β· 3 March 2023

Agent replied Β· 29 October 2023

Dear Vaishnavi, Thank you for the 5* review. It was my pleasure to help you throughout your move. I wish you all the best in the future. Kind Regards Yasmin Ettalini Romford haart lettings

5/5

Google

During my search for a property to rent ,Nicolas was very professional, provided exceptional customer service and incredibly responsive. Thank you Nic.

Glamour Β· 17 November 2024

Agent replied Β· 8 December 2024

Good evening, thank you for the lovely review for Nic. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings

5/5

Google

Like to thank Mark & Annette at Heart for all their support & help selling our home. Heart advertised our home really well great picture & video of the house. Thanks again from Mr & Mrs Ling

Debbie Β· 21 February 2024

Agent replied Β· 20 June 2024

Thank you so much for taking the time to leave your review which is much appreciated We are so happy for you and wish you all the best in your New Home from all the team at haart Romford

5/5

Google

I am in the process of selling a property, and my experience with Haart has been very positive so far. Thank you to Mark, Annette, Kobe, Alex and Denzel who have all been wonderful.

Christine Β· 21 April 2024

Agent replied Β· 20 June 2024

Good morning Christine, thank you for the great feedback, we are glad you're pleased with the service given from our team. Best wishes Haarts.

5/5

Google

Alex has supported us every step of the way so far. He has kept us in the loop with all decisions and been able to get our many questions answered. We still have a long way to go in the buying process but we feel reassured that Alex is helping us along the way!

Kay Β· 29 October 2022

Agent replied Β· 29 October 2023

Thank you Kay for our five star review! Have a great day, haart Romford sales.

5/5

Google

I wanted to say a special thank you to Keeley from Haart who helped me so much. Very friendly and helpful at all times. Thank you for your patience with me Keeley.

Shahida Β· 21 May 2024

Agent replied Β· 20 June 2024

Good afternoon, thank you for taking the time to leave a five star review for Keeley. We are delighted to hear she delivered a great service for you. Regards haart Property Management

5/5

Google

Excellent customer service from Romford Haart estate agency Manager Milly Fisher!! She emailed and called me, advised me on the contract renewal agreement, kind and helpful. She also managed to negotiate a drop in rent , as it had increased all over England. I must put in a good word for my landlord and lady, they are the best that I could hope for and I am enjoying the use of this lovely studio flat that they worked so hard to renovate and make it so cosy !!

Ferdoas Β· 21 May 2024

Agent replied Β· 20 June 2024

Thank you Ferdoas for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

I was contacted by Haart regarding some changes in the property that we are renting. I had a lovely interaction with Keeley over the phone. She was extremely helpful. She was very professional and definitely know what she was doing, and helped us a lot in coming up with an agreement with our landlords. She was also friendly and approachable which I do appreciate as someone who has anxiety even when talking over the phone. If I could give more than 5 stars, I definitely would.

Jezziel Β· 21 May 2024

Agent replied Β· 20 June 2024

Dear Jezziel, glad to hear the kind words for Keeley. Haart Property Management

5/5

Google

Professional, accurate, and quick action response. Highly recommend whether you are a landlord, tenant, or buying or selling property. Haart Estate and Lettings Agents are the best choice πŸ‘β˜ΊοΈ

M Β· 27 September 2026

5/5

Google

Yasmin has been really helpful and was very professional. We’ve been struggling to find a place but with haart Lettings everything was very smooth. Yasmin was fully transparent, polite and was able to confirm our new place within the week. Very happy with the service

Shahena Β· 31 July 2023

Agent replied Β· 29 October 2023

Thank you Shahena for your kind words and 5 star review! We are glad Yasmin was able to assist you and made everything go smoothly for you. We wish you the best of luck. Kind Regards haart Romford Lettings

5/5

Google

Kobe is one of the best Residential Sales Consultants. He acts fast and cut the offer smoothly. Good job Kobe.

Alpha Β· 1 December 2024

Agent replied Β· 8 December 2024

Thank you very much was pleasure to help you secure the deal!

5/5

Google

A Great service, very professional and customer focused from Mark and his colleagues at Haart Estate Agents. Property was sold in less than a week after contacting Haart. I'm so happy and pleased!! Thank you Mark and everyone at Haart Estate Agents Romford. A Five Star Service!!

John Β· 1 June 2023

Agent replied Β· 29 October 2023

Thank You John for your kind words and 5 star review! Glad we could help you. Wishing you all the best. haart Romford sales

4/5

Google

Had an issue to replace white goods. Marie Dawkins was extremely helpful get the work done quickly and helped co-ordinate with my tenant. All fixed within one week.

Philip Β· 26 July 2024

Agent replied Β· 23 August 2024

Dear Philip, Thank you so much for the star rating Regards haart Romford property management

5/5

Google

Nicolas Chramiec was incredibly helpful and kind in assisting me with searching a rental property. His expertise and dedication made the process smooth and stress-free. Thank you, Nicolas!

Xhevdet Β· 24 July 2024

Agent replied Β· 23 August 2024

Dear Xhevdet, Thank you so much for your kind words and feedback. Regards haart Romford lettings

5/5

Google

Mark was very professional and friendly when coming to visit our property for a valuation. He was helpful and informative and came back to us quickly with a response after doing some background research. I appreciate his approachable manner and would certainly use him again if/when I needed these services in the future.

Yasmin Β· 29 October 2022

Agent replied Β· 29 October 2023

Hi Yasmin, Thank you for our five star review, speak soon. haart Romford sales.

5/5

Google

Stephanie Parnell was amazing! She was friendly, knowledgable and did a great job progressing our sale. Five stars are not enough, Thank you Steph

Michelle Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you soo much for your review which Stephanie is very grateful! Hope your move went well and we wish you all the best of luck

5/5

Google

Keeley recently assisted me with an ongoing maintenance issue. She was not only very friendly and a pleasure to deal with, but also extremely professional and would recommend her to any Landlord looking for a 5* management service. Thank you Keeley.

Michelle Β· 27 October 2023

Agent replied Β· 29 October 2023

Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best. Keeley Fisher Haart Romford Property Management

5/5

Google

I had the pleasure of speaking to Ka Wong. He was absolutely amazing and very personable. Very informative through my interview process. Very encouraging!

Emily Β· 13 March 2026

Agent replied Β· 13 April 2026

Thanks so much for the lovely review. We’re always happy to help and we’re here whenever you need us.

5/5

Google

I would like to say a hug thank you to Stephanie who was extremely helpful and very professional at all times. Always keeping me up to date and informed of any progress. Nothing was ever too much trouble for Stephanie, which made my experience with Haart stress free and enjoyable. She is a credit to such a well known establishment and cannot praise her highly enough. Thank you!

Lauren Β· 6 November 2019

Agent replied

Lauren West, we're happy you found our staff to be so supportive during your experience here at haart Romford. We hope to be of service to you again in the future. Best wishes, haart Romford

5/5

Google

Great experience when we had an issue with our heating and spoke to Keeley Fisher who helped to resolve the issue. She was efficient and got hold of the right people to quickly sort it out. Many thanks Keeley.

Raj Β· 3 December 2023

Agent replied Β· 31 December 2023

Thank you for your kind words and five star review Raj! Glad Keeley could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

5/5

Google

A difficult number of months in the process of selling my house, but I could not fault the staff at Haart Romford for their professionalism and drive to ensure the sale of my house went through. Special Thanks to Stephanie who went above and beyond, even following up on days off to ensure the process was as smooth as possible. Thank You.

Daniel Β· 22 June 2021

Agent replied

Thank you Daniel for your five star review! We wish you all the best. Kind regards haart Romford sales.

5/5

Google

Outstanding service and great communication. Very pleased with the quality of the customer service and the responsiveness of the team at Haart Romford, especially from Jason, simply the most helpful estate agent you can deal with. Professional, excellent customer service. He has been honest, transparent and always contactable. Jason made the whole buying process seamless and quick. Highly recommended! Thank youPositiveResponsiveness, Professionalism

Tahmina Β· 21 June 2021

Agent replied Β· 20 June 2024

Dear Tahmina, thank you for your five star review, glad we could help you with purchasing your home. We wish you all the best for the future. Kind regards Haart Romford

5/5

Google

Haart has recently taken over management of our property, and has been excellent to deal with. Millie in particular, on top of being a delight to talk to, also managed to get a leaky boiler sorted for me so fast I was genuinely startled. Short of teleporting an engineer directly into my utility cupboard, I cannot imagine a faster turn-around. Maybe some sort of engineer cannon, but I can't help but think that would raise safety concern and cost a lot in crash helmets. Anyway, my socks are now dry and my water pressure is high, top work, cheers Millie!

Ugly Β· 21 April 2024

Agent replied Β· 20 June 2024

Good Afternoon, thank you for your five star review on Millie. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management

5/5

Google

I am glad to recommend Haart to anyone who’s interested in securing a rent just like myself. @Emily Nolan was a very good representative and her effort and attitude towards ensuring I have a detailed information each time I request is worthy of emulation. Thanks to her, I got my desired apartment.

Benjamin Β· 29 October 2022

Agent replied Β· 29 October 2023

Dear Benjamin, thank you for your review and good luck in your new home! haart Romford Lettings.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Romford

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Chadwell Heath won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent