Every review we hold for the Romford office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleWe really appreciate the help HAART has given us while we were moving out of our flat! Everyone has been great, especially Yasmin Ettalini who has been wonderful to work with - very pleasant and professional! She always gets back to us promptly and has been very helpful! Would highly recommend!
Vaishnavi Β· 3 March 2023
Agent replied Β· 29 October 2023
Dear Vaishnavi, Thank you for the 5* review. It was my pleasure to help you throughout your move. I wish you all the best in the future. Kind Regards Yasmin Ettalini Romford haart lettings
β
β
β
β
β
5/5
GoogleDuring my search for a property to rent ,Nicolas was very professional, provided exceptional customer service and incredibly responsive. Thank you Nic.
Glamour Β· 17 November 2024
Agent replied Β· 8 December 2024
Good evening, thank you for the lovely review for Nic. We are very pleased to hear that the service you received was a positive one! Regards Haart Lettings
β
β
β
β
β
5/5
GoogleLike to thank Mark & Annette at Heart for all their support & help selling our home. Heart advertised our home really well great picture & video of the house. Thanks again from Mr & Mrs Ling
Debbie Β· 21 February 2024
Agent replied Β· 20 June 2024
Thank you so much for taking the time to leave your review which is much appreciated
We are so happy for you and wish you all the best in your New Home from all the team at haart Romford
β
β
β
β
β
5/5
GoogleI am in the process of selling a property, and my experience with Haart has been very positive so far. Thank you to Mark, Annette, Kobe, Alex and Denzel who have all been wonderful.
Christine Β· 21 April 2024
Agent replied Β· 20 June 2024
Good morning Christine, thank you for the great feedback, we are glad you're pleased with the service given from our team. Best wishes Haarts.
β
β
β
β
β
5/5
GoogleAlex has supported us every step of the way so far. He has kept us in the loop with all decisions and been able to get our many questions answered. We still have a long way to go in the buying process but we feel reassured that Alex is helping us along the way!
Kay Β· 29 October 2022
Agent replied Β· 29 October 2023
Thank you Kay for our five star review! Have a great day, haart Romford sales.
β
β
β
β
β
5/5
GoogleI wanted to say a special thank you to Keeley from Haart who helped me so much. Very friendly and helpful at all times. Thank you for your patience with me Keeley.
Shahida Β· 21 May 2024
Agent replied Β· 20 June 2024
Good afternoon, thank you for taking the time to leave a five star review for Keeley. We are delighted to hear she delivered a great service for you. Regards haart Property Management
β
β
β
β
β
5/5
GoogleExcellent customer service from Romford Haart estate agency Manager Milly Fisher!! She emailed and called me, advised me on the contract renewal agreement, kind and helpful. She also managed to negotiate a drop in rent , as it had increased all over England. I must put in a good word for my landlord and lady, they are the best that I could hope for and I am enjoying the use of this lovely studio flat that they worked so hard to renovate and make it so cosy !!
Ferdoas Β· 21 May 2024
Agent replied Β· 20 June 2024
Thank you Ferdoas for your kind words and five star review! We are glad Millie could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
β
β
β
β
β
5/5
GoogleI was contacted by Haart regarding some changes in the property that we are renting. I had a lovely interaction with Keeley over the phone. She was extremely helpful. She was very professional and definitely know what she was doing, and helped us a lot in coming up with an agreement with our landlords. She was also friendly and approachable which I do appreciate as someone who has anxiety even when talking over the phone. If I could give more than 5 stars, I definitely would.
Jezziel Β· 21 May 2024
Agent replied Β· 20 June 2024
Dear Jezziel, glad to hear the kind words for Keeley. Haart Property Management
β
β
β
β
β
5/5
GoogleProfessional, accurate, and quick action response. Highly recommend whether you are a landlord, tenant, or buying or selling property. Haart Estate and Lettings Agents are the best choice πβΊοΈ
M Β· 27 September 2026
β
β
β
β
β
5/5
GoogleYasmin has been really helpful and was very professional. Weβve been struggling to find a place but with haart Lettings everything was very smooth. Yasmin was fully transparent, polite and was able to confirm our new place within the week. Very happy with the service
Shahena Β· 31 July 2023
Agent replied Β· 29 October 2023
Thank you Shahena for your kind words and 5 star review! We are glad Yasmin was able to assist you and made everything go smoothly for you. We wish you the best of luck. Kind Regards haart Romford Lettings
β
β
β
β
β
5/5
GoogleKobe is one of the best Residential Sales Consultants. He acts fast and cut the offer smoothly.
Good job Kobe.
Alpha Β· 1 December 2024
Agent replied Β· 8 December 2024
Thank you very much was pleasure to help you secure the deal!
β
β
β
β
β
5/5
GoogleA Great service, very professional and customer focused from Mark and his colleagues at Haart Estate Agents. Property was sold in less than a week after contacting Haart. I'm so happy and pleased!! Thank you Mark and everyone at Haart Estate Agents Romford. A Five Star Service!!
John Β· 1 June 2023
Agent replied Β· 29 October 2023
Thank You John for your kind words and 5 star review! Glad we could help you. Wishing you all the best. haart Romford sales
β
β
β
β
β
4/5
GoogleHad an issue to replace white goods. Marie Dawkins was extremely helpful get the work done quickly and helped co-ordinate with my tenant. All fixed within one week.
Philip Β· 26 July 2024
Agent replied Β· 23 August 2024
Dear Philip,
Thank you so much for the star rating
Regards haart Romford property management
β
β
β
β
β
5/5
GoogleNicolas Chramiec was incredibly helpful and kind in assisting me with searching a rental property. His expertise and dedication made the process smooth and stress-free. Thank you, Nicolas!
Xhevdet Β· 24 July 2024
Agent replied Β· 23 August 2024
Dear Xhevdet,
Thank you so much for your kind words and feedback.
Regards haart Romford lettings
β
β
β
β
β
5/5
GoogleMark was very professional and friendly when coming to visit our property for a valuation. He was helpful and informative and came back to us quickly with a response after doing some background research. I appreciate his approachable manner and would certainly use him again if/when I needed these services in the future.
Yasmin Β· 29 October 2022
Agent replied Β· 29 October 2023
Hi Yasmin,
Thank you for our five star review, speak soon. haart Romford sales.
β
β
β
β
β
5/5
GoogleStephanie Parnell was amazing! She was friendly, knowledgable and did a great job progressing our sale. Five stars are not enough, Thank you Steph
Michelle Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you soo much for your review which Stephanie is very grateful!
Hope your move went well and we wish you all the best of luck
β
β
β
β
β
5/5
GoogleKeeley recently assisted me with an ongoing maintenance issue. She was not only very friendly and a pleasure to deal with, but also extremely professional and would recommend her to any Landlord looking for a 5* management service. Thank you Keeley.
Michelle Β· 27 October 2023
Agent replied Β· 29 October 2023
Thank you for your kind words and five star review! Glad we could help you and you were happy with the service. We wish you all the best.
Keeley Fisher
Haart Romford Property Management
β
β
β
β
β
5/5
GoogleI had the pleasure of speaking to Ka Wong. He was absolutely amazing and very personable. Very informative through my interview process. Very encouraging!
Emily Β· 13 March 2026
Agent replied Β· 13 April 2026
Thanks so much for the lovely review. Weβre always happy to help and weβre here whenever you need us.
β
β
β
β
β
5/5
GoogleI would like to say a hug thank you to Stephanie who was extremely helpful and very professional at all times. Always keeping me up to date and informed of any progress. Nothing was ever too much trouble for Stephanie, which made my experience with Haart stress free and enjoyable. She is a credit to such a well known establishment and cannot praise her highly enough. Thank you!
Lauren Β· 6 November 2019
Agent replied
Lauren West, we're happy you found our staff to be so supportive during your experience here at haart Romford. We hope to be of service to you again in the future. Best wishes, haart Romford
β
β
β
β
β
5/5
GoogleGreat experience when we had an issue with our heating and spoke to Keeley Fisher who helped to resolve the issue. She was efficient and got hold of the right people to quickly sort it out. Many thanks Keeley.
Raj Β· 3 December 2023
Agent replied Β· 31 December 2023
Thank you for your kind words and five star review Raj! Glad Keeley could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management
β
β
β
β
β
5/5
GoogleA difficult number of months in the process of selling my house, but I could not fault the staff at Haart Romford for their professionalism and drive to ensure the sale of my house went through. Special Thanks to Stephanie who went above and beyond, even following up on days off to ensure the process was as smooth as possible. Thank You.
Daniel Β· 22 June 2021
Agent replied
Thank you Daniel for your five star review! We wish you all the best. Kind regards haart Romford sales.
β
β
β
β
β
5/5
GoogleOutstanding service and great communication.
Very pleased with the quality of the customer service and the responsiveness of the team at Haart Romford, especially from Jason, simply the most helpful estate agent you can deal with. Professional, excellent customer service. He has been honest, transparent and always contactable. Jason made the whole buying process seamless and quick.
Highly recommended!
Thank youPositiveResponsiveness, Professionalism
Tahmina Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Tahmina, thank you for your five star review, glad we could help you with purchasing your home. We wish you all the best for the future. Kind regards Haart Romford
β
β
β
β
β
5/5
GoogleHaart has recently taken over management of our property, and has been excellent to deal with. Millie in particular, on top of being a delight to talk to, also managed to get a leaky boiler sorted for me so fast I was genuinely startled. Short of teleporting an engineer directly into my utility cupboard, I cannot imagine a faster turn-around. Maybe some sort of engineer cannon, but I can't help but think that would raise safety concern and cost a lot in crash helmets.
Anyway, my socks are now dry and my water pressure is high, top work, cheers Millie!
Ugly Β· 21 April 2024
Agent replied Β· 20 June 2024
Good Afternoon, thank you for your five star review on Millie. We are very pleased to hear you had a swift and professional experience. Thank you for your continued business. Regards haart Property Management
β
β
β
β
β
5/5
GoogleI am glad to recommend Haart to anyone whoβs interested in securing a rent just like myself. @Emily Nolan was a very good representative and her effort and attitude towards ensuring I have a detailed information each time I request is worthy of emulation. Thanks to her, I got my desired apartment.
Benjamin Β· 29 October 2022
Agent replied Β· 29 October 2023
Dear Benjamin, thank you for your review and good luck in your new home! haart Romford Lettings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.