Trusted Agent profile · Romford

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Charles Stratton Estate Agents Romford reviews

4.8

★★★★★ Excellent

311 reviews across 2 platforms

192 Main Rd, Romford, RM2 5HA

Charles Stratton Estate Agents's office in Romford, at 192 Main Rd, is rated 4.8 out of 5 across 311 reviews on two platforms, including 301 Google reviews rated 4.8.

Google logo

4.8 / 5

301

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Romford office, from every platform, shown as written. First names only.

5/5

Google

I have personally used Charles Stratton for managing my rental portfolio in Romford. They are very professional, efficient & helpful especially Nav and Darren. Highly recommended.

Vikram · 4 September 2026

5/5

Google

Would highly recommend using these agents, Andy was very knowledgable, helpful and calm. Jennie was proactive keeping me updated on the chain. A great team. Many thanks Clare

Clare · 13 August 2026

5/5

Google

I was supporting an elderly and a disabled family members to purchase a new home. Andrew Spicer totally understood their needs and unlike other experiences we had. Andrew was pro active, supportive and a strong communicator. He happily went to them to save arranging transport. Andrew really helped what could have been a stressful experience to be rather pleasant and exciting one, as it should be. Thank you

Alison · 6 September 2025

5/5

Google

Bluebell looked after my rental property for 10 years with no problems. All the trades they used when work needed completing were competitive and their work was always high quality. I have just sold the rental property through them to and they made the whole process smooth and easy. I would highly recommend Bluebell for both landlords and sellers. Caroline Ireland

Stephen · 12 November 2025

5/5

Google

Charles Stratton provided an excellent service from start to finish. Andy is local so he knows the area and market conditions very well. He and Nav arranged and hosted multiple viewings, kept us informed at every stage, and always communicated clearly. We were very happy with the outcome and would definitely recommend them to anyone looking to sell in the area.

Charlotte · 2 November 2025

5/5

Google

The Charles Stratton team are very knowledgeable and helpful throughout the sales process, special thanks to Jenny who went out of her way to ensure any hurdles were quickly overcome.

Peter · 5 June 2026

5/5

Google

Such a positive experience with this company. Big thank you to Annie who ensured I was updated throughout the purchase process and Jack for his help after sale. I wish this team the very best and thank you x

Victoria · 20 March 2026

5/5

Google

I just wanted to say a big thank you to Bobby who took us round the property recently in Whitstable. Was kind, Not too overbearing and I think Had just the enthusiasm to show around the house. Many thanks.

Naomi · 20 February 2026

5/5

Google

Bobby was polite, approachable, and informative about the property also giving us time to have a good view of the property and grounds. Thank you Bobby

Susan · 20 August 2025

Agent replied · 20 August 2026

Thank you for your feedback and kind review, that's great to hear.

5/5

Google

From the moment Wendy stepped through the door, her respect for us and our home was evident. Wendy gave clear evidence as to the valuation and had taken time to prepare and go through this with us. Everyone at Bluebells were authentic and supportive. We are so grateful we chose Bluebells to help sell our house and would highly recommend them.

Lily · 12 July 2025

5/5

Google

Bobby was absolutely fabulous he made the viewings really useful by being extremely knowledgeable and gave great insights . Would thoroughly recommend - THANKYOU Bobby :)

Susanne · 20 May 2026

5/5

Google

B&K just sold my flat. Had such a great experience with the team - Jamie, Ellen & Michelle. Their customer service is excellent and very different to the experience I have had with most other estate agents. They really made us feel like they care and are invested in our sale and I really appreciated their honesty and how down to earth they are. They navigated tricky parts of the sale well and remained professional throughout. Dealing with the same people from start to finish really makes a different too. I don't have a bad word to say and I couldn't recommend more!

Victoria · 18 May 2025

Agent replied · 18 May 2026

Thank you Victoria. We strongly believe that dealing with people who know your property throughout the transaction makes a big difference.

5/5

Google

Andy was really good throughout the whole process, always responded to calls and text to keep us up to date. Once we sold, Jennie was an amazing help to keep us up to date with the progress off the sale and ensured a smooth process. Thank you both.

Samantha · 17 October 2025

5/5

Google

Bobby Mahon was very courteous and efficient. Has shown us round properties and has a very friendly and professional approach.

Claire · 20 August 2025

Agent replied · 20 August 2026

Thank you for your feedback Mrs Bingham, great to see this five star review for Bobby.

5/5

Google

I am delighted to express my sincere appreciation for the exceptional service provided by Daren and the Charles Stratton in renting out my home.From the outset, their professionalism and expertise stood out, making the entire experience smooth and stress-free. Their attention to detail, prompt communication, and in-depth knowledge of the RM postcode market demonstrated a commitment to excellence. Daren went above and beyond to understand my specific needs, ensuring that the process to show our home to candidates was tailored to my preferences. Their proactive approach, coupled with a genuine passion for their work, instilled confidence and trust throughout the journey. The efficiency and transparency displayed by Charles Stratton has set a benchmark for outstanding service in the industry as I have had some terrible experiences as a landlord with rogur plauyers. I wholeheartedly recommend their services to anyone seeking a reliable and dedicated rental estate agent. Thank you for making the process of renting out my home a truly positive experience.

Amandip · 14 August 2024

5/5

Google

I have had my property on let with Charles Stratton for many years now. They have taken the stress off finding the right tenants and the overall maintenance of the property. If there is anything that goes wrong i.e repairs, they are able to resolve the issue straight away with the agencies they have. Navdeep Singh-Manager is very helpful and has always been there on hand for anything, I would highly recommend this estate agency to anyone.

Shumi · 21 September 2024

5/5

Google

Adam from miles&bar was so absolutely charming, and so helpful. Thank you Adam

Sue · 20 October 2025

Agent replied · 20 August 2026

Dear Sue, thank you for your kind review. We really appreciate your feedback.

5/5

Google

Excellent service provided throughout and Andrew Spicer was always helpful and informative. I have no hesitation in recommending Charles Stratton Letting & Estate agents for any conveyancing matter.

Chris · 17 March 2026

5/5

Google

My partner and I have recently used Bluebells Estate agents and we have nothing but good things to say about them! Our estate agent was called Wendy and she was brilliant, so honest throughout about the property and area she went above and beyond for us. Highly recommend. Thank you to all the people at bluebells who helped us buy our first property, we are very happy with our house.

Ella · 12 July 2025

Agent replied · 12 July 2026

Thank you Ella. I'm glad you can finally get started on the house. Don't forget to let us come and see the transformation.

5/5

Google

Debbie and the rest of the Bluebell team were amazing during a very difficult process, they were thorough, professional and consistant and made the process alot less stressful than it could have been. I would highly reccomend their services and would use them again myself. -additional note in 2026 I used them again for a move and again provided an amazing service! 100% reccomend.

Joseph · 12 June 2026

5/5

Google

I bought a Property through Bluebell in 2023 so when i was looking in the area for my parents Bluebells was my first choice. Lovely friendly staff. Very helpful and quick to respond to any queries. Would highly recommend. Thank you for all your help x

Brett · 12 September 2025

5/5

Google

Bobby at Mike’s & Barr has been a great agent for us - proactive, knowledgeable and proactive and just straightforward and nice to deal with . Really terrific.

Jo · 20 February 2026

5/5

Google

I worked with Jamie Dalton in their Brockley office on my house sale in 2023. He was responsive, thoughtful and he gave me great reasons as to why price my house at the price point he suggested. He was right, and we had 2 offers within a few days of the house going on the market, one of which I accepted. Throughout the entire months-long process from offer to completion, he kept me apprised of everything that was going on. I never felt out of the loop. I'd highly recommend Jamie to anyone wanting to sell in Brockley. He knows the area, he knows the market. I'm thrilled that we decided to go with Jamie for the sale.

Erin · 18 May 2024

5/5

Google

We sold our property with Jamie in early 2023. Being long established in the local area we had appreciated his advice over the years, even when we were not actively buying or selling. We also felt his strategy was the most realistic so were happy to work with him on all counts. Being local and independent, B&K manage the chain and paperwork personally, a significant advantage to the customer over the larger franchised estate agents. Having secured a quick sale, Jamie and Michelle were highly accessible and efficient in expediting the transaction to completion. It is easy to recommend them.

Niall · 18 May 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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