5/5
GoogleI can highly recommend this company, great service, very friendly, professional agents. Kept us well updated about viewings and always gave feedback from beginning to end. Would use again.
Trusted Agent profile · Romford
Verified
Charles Stratton Estate Agents Romford reviews
★★★★★
311 reviews across 2 platforms
192 Main Rd, Romford, RM2 5HA
Charles Stratton Estate Agents's office in Romford, at 192 Main Rd, is rated 4.8 out of 5 across 311 reviews on two platforms, including 301 Google reviews rated 4.8.
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Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GoogleAt last a real independent agent in Gidea Park who are able to give honest advise based on experience and excellent local knowledge. …
5/5
Googlecharles stratton estate agents went above and beyond, they helped me renovate my whole property when the last tenant from another agent left. previous agent just handed me the keys and didnt bother helping at all, but nav from charles stratton went the extra mile. thanks so much for your help.
5/5
GoogleVery pleased with the service of Lettings Agent Aisha Riley. She was very courteous and patient during our viewing, gave us time and space to think and make up our mind. Refreshing change from other pushy and impersonal agents. Keep up the good work Aisha!
5/5
GoogleVery quick and easy process with Robert Stubbs! Extremely grateful for how nicely it all went through.
Agent replied · 18 May 2026
Thanks Billy.
5/5
GoogleFantastic service - from start to finish. Happy to let us do whatever we needed just before selling. Great service - thank you!
5/5
GoogleExcellent communication and very friendly team. I have dealt with both Nav and Darren in the lettings team. The rental journey has been smooth so far.
5/5
GoogleVery good customer service. Friendly, efficient and helpful. Nothing was too much trouble. They succeeded where other agents failed. Would highly recommend.
5/5
GoogleI had a bad experience with a large estate agency company, when I decided to opt for a corporate company I did so on the belief that the person I spoke to at my property was the person that will be managing my property. This wasn't the case …
5/5
GoogleAmazing and high quality service
5/5
GoogleI am purchasing a property through bluebell estates currently, Debbie & the team have been incredibly helpful during this transaction which hasn't always been plain sailing (no fault of their own) …
5/5
GoogleThe staff are friendly and helpful. Quick to sort everything and tell you exactly what is happening. Would highly recommend them.
5/5
GoogleExcellent, hassle free service
5/5
GoogleThanks guys for helping my brother buy his first home! All of the team were a great help, special thanks to terry you were great and put our mind at ease throughout the process. Thanks for the card x
5/5
GoogleFriendly, professional and hard working team who went above and beyond to help us sell our property. Great local knowledge of the property market, prompt communication and proactive approach - highly recommend!
5/5
GoogleDaren and Nav provided a first class service letting my property. They acted quickly to find me a tenant, minimising the void period. They also provided advice and managed the decorating, electrical and gas works that were required.
5/5
GoogleAbsolutely great staff. Very informative, kind and go that extra mile. Would recommend to anyone in the local area.
5/5
GoogleA highly professional and friendly company to deal with, they provided constant updates and advice, really happy with the service thay provided.
1/5
GoogleCouldn't even be bothered to reply back to my enquiry - zero stars
Agent replied · 24 October 2023
hi James we have searched our database but have never come across your details before, Im pretty sure that you have mistaken us from another agency
5/5
GoogleThey just sold our place in Comerford road for us and were really excellent. Pandemic, lock down, and absolutely useless buyers solicitors and they pushed and kept us informed throughout. Completion today. Can recommend. 🥂 …
5/5
GoogleRating only, no written review.
1/5
GoogleI would not recommend this agency!. They don't care about customer!
Agent replied · 18 May 2026
Dear Paulina, Please let me know what you are having a problem with and what prompted your comments. Thanks.
5/5
GoogleI contacted Charles Stratton and was welcomed by Thomas, whom I found to be very accommodating. I was interesting in a 2 bedroom property and found that it was agreed to let, he then quickly offered that an alternative flat is available in …
5/5
GoogleDedicated, friendly and profisional. Couldn't of asked for more
Agent replied · 18 May 2026
Thanks Liam!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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