Trusted Agent profile · Romford
Verified
★★★★★
1,015 reviews across 2 platforms
5-6 Station Chambers, Victoria Road, Romford, RM1 2HS
Balgores's office in Romford, at 5-6 Station Chambers, is rated 4.5 out of 5 across 1,015 reviews on two platforms, including 264 Google reviews rated 4.3.
Every review we hold for the Romford office, from every platform, shown as written. First names only.
1/5
GoogleTerrible experience. Have missed out on many opportunities for buying purely because the young staff working there don't call you back. Do they forget or profile you? Its hard to tell but they have been trained.
Good afternoon, We're sorry to hear that your experience with us has not been positive. We take … More
1/5
TrustpilotDONT BOTHER
BOBBI SCOTT.Vile woman.Left a tenant without a heater in the bedroom for over 7 months!! It took for me to email Daniel Hanks and Martin Gibbon to get something done.However, how ironically, it has taken Bobbi Scott over 10 months to get a quote (via photos and not even a visit) for mould.If this is what you call customer service then you need a reality check.Complaint going to the property ombudsman.
5/5
GoogleI had the pleasure of meeting Charlie from Hornchurch originally when he helped us with a purchase of a house in Hornchurch. He was a fantastic estate agent. This might be a long review. …
5/5
TrustpilotMany thanks to Nigel one best …
Many thanks to Nigel one best financial adviser i had come across. And to the other rest of the teams they had done a five-star for me well done GOD BLESS cheers.
4/5
TrustpilotWe dealt with Balgores property to rent…
We dealt with Balgores property to rent a house. Our agent was polite and knew her job. However we did not like our experience of their consulting agency ( Goodlord)for referencing as we felt that there was a lot of unnecessary mistakes and also it took too long for getting everything sorted. Overall our one to one experience with our estate agent was fine except their referencing agency that was appalling.
1/5
Trustpilotinaccurate information about chain situation
Was told our buyer was in a chain of two with a first time buyer buying the property from our buyers and to take the offer (even though it was less than we wanted it) as it would be stress free - turned out there were approx 6 in the chain the first time buyer was one minute buying for a family member then we were told it was an an investor before finding out it was a builder who bought properties to do up - the whole process was an absolute nightmare and went on for over 7 months... the only saving grace was the negotiator that kept the chain from collapsing at least 3 times... I would get it in writing how many are ACTUALLY in the chain before agreeing to offers!
5/5
TrustpilotGreat service throughout our mortgage…
Great service throughout our mortgage application. Michael and the team have been a great help and would highly recommend.
5/5
GoogleReece was very helpful and professional in our recent dealings.
5/5
TrustpilotJoe Lambert from start to finish has…
Joe Lambert from start to finish has been superb. I will definitely recommend Joe & Balgores. Thanks again Joe, really appreciate all your help & assistance.
5/5
TrustpilotAmazing agents Upminster & Hornchurch
This amazing group of people at the upminster and Hornchurch branches worked very hard to sell our house nothing was too much trouble always available to answer questions and help, worked so very hard to get the sale completed chasing everyone in the chain I would highly recommend these agents to everyone they are hard working lovely people. Thank you all I’m now in my dream location because of all your hard work.
5/5
GoogleRyan and Louise were very supportive in conducting the buying of our property. They were in constant contact throughout the entire process and would recommend going through Balgores again.
5/5
GoogleCannot fault the help I had from all at Balgoes Romford, especially Jack Clarke who got over all the problems I had with my move on the 7th Feb.
5/5
TrustpilotVery good experience overall
Very good experience overall. The sales team (Hornchurch branch) had multiple viewings booked in almost immediately and achieved a price in the region we were looking for.Special praise has to go to Donna Hickey in sales progression who was exceptional. She was responsive, determined and I have no doubt that our move would have been delayed without her hard work. We can't thank her enough.
2/5
Trustpilotlate terms of business then ripped off…
Received terms of business 1 week before the tenant moved in, massive fee but because tenant moving in I had no choice but to agree the fee, had I known the fee to start with I would have shopped around, this is not how you do business!!!
5/5
GoogleOustanding service and assistance throughout my purchase via Marc, Glenn & Claire. Would highly recommend Balgores Romford.
5/5
TrustpilotNo bull from Billy
Good advice from Billy who did everything that he said he would. He was very knowledgeable - he knew the market and my road and the demand for property in that location. He sold the property within days and I was satisfied with the price achieved. Katie then handled progressing the sale and did an excellent job and kept me informed at all times. I would definitely use this team again and would be happy to recommend them.
5/5
TrustpilotExcellent service from the initial…
Excellent service from the initial query, right through the sale process to completion. Was kept informed of all details And any problems were quickly dealt with.Would highly recommend the service.
5/5
TrustpilotMark from Romford was very helpful and…
Mark from Romford was very helpful and prompt in helping with enquiries.
5/5
TrustpilotHuge thank you to Jai from the…
Huge thank you to Jai from the Hornchurch branch whose communication was brilliant throughout the process of our purchase.
5/5
GoogleProfessional , responsive and friendly. Would like to thank George and the team for all their hard work. Always contactable, always helpful. We couldn't be happier in our new home
5/5
TrustpilotPolite, diligent & responsive 5*
A pleasure dealing with Balgores of SWF!All of the staff were fantastic throughout the process of purchasing our new home; explaining everything that was needed & keeping us up to date. Polite, diligent & responsive - just what you want & need from an estate agent!
Hi Peter,Thank you for leaving a positive review for us! I'm glad to hear your experience with us was fantastic. Please do not hesitate to contact us in the future if you're looking to buy or sell again or if you have any further enquiries. All the best, Bradley
4/5
TrustpilotVery good service during challenging…
Very good service during challenging times. From the beginning, Ricky was excellent in answering any questions we had and arranging viewings at convenient times.
5/5
TrustpilotPersistence paid off.
Jack at the Loughton branch was absolutely amazing. He worked with me on a tricky sale that required an extended lease. As the buyer he was my contact in the important negations between the two solicitors and he never gave up over the 7 months it took from the viewing the property to completion. He was always calm polite and professional throughout.
5/5
TrustpilotI am having a fantastic experience with…
I am having a fantastic experience with Ben while looking for a house. He is very professional and helpful with his instant response whenever we call him. I am thankful to him and the whole team.
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