Every review we hold for the Romford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI really can’t recommend them enough, they’ve made this house buying process so smooth and easy especially Saoire who has gone above and beyond to make sure that it’s an enjoyable process- she keeps you up to date every step of the way and …
Charlotte · 3 October 2025
Agent replied · 16 April 2026
Good morning,
Thank you for your review. … More
★★★★★ 5/5
GoogleI just want to express my appreciation to Team Balgores Romford especially Ross.
Thanks for your care and support. You were with us throughout the entire …
Iyamide · 8 March 2026
Agent replied · 16 April 2026
Good afternoon,
Thank you for your kind review. … More
★★★★★ 5/5
GoogleI had a truly legendary experience with Balgores, especially Saoire at the Romford branch!
After a difficult and quite unfair experience with the Dagenham branch, I …
Aiman · 8 March 2026
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that Saoire and our Romford branch were able to turn … More
★★★★★ 5/5
GoogleWe recently bought our property through Balgores Romford, and I honestly can’t recommend them enough, especially Oskar, who was absolutely fantastic from start to finish! He was professional, friendly, and always quick to respond to any …
Anjum · 3 December 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for your review!
We’re delighted to hear that your experience with Balgores Romford was so … More
★★★★★ 5/5
TrustpilotAbsolutely Outstanding Experience from Start to Finish!
I recently bought a home through Balgores Romford and had an exceptional experience. Oskar was fantastic, always patient, clear, and honest, even answering questions outside office hours. He made a stressful process smooth and reassuring.
The whole team works seamlessly together, and their support continued even after completion. I highly recommend Balgores, a truly professional and client-focused team.
Mannan · 26 February 2026
★★★★★ 1/5
TrustpilotI saw 2 property made up my mind to buy…
I saw 2 property made up my mind to buy out right. Rang the chadwell heath branch and men answered. I said hi I am interested in 2 properties to buy can I have a details plz. His reply was can i be more polite. I should ask how is he and how was his day? Is this a joke. I dont want friends mate. Go out more. Make friends. I dont want to merry your mum.
I have funds and I like to buy. No joke.
I belive staff at chadwellheath branch is not I trained in how to accommodate customers and not Intreated in sells.
This is my 3rd experience at this branch and I belive staff don't like non whites there approaching for business. I can see their reviews it proves this.
If I was a land lord I would not give my property to this clowns. Sycastic and recisum I feel in their tone of voice when spoken.
Avoid this branch if you can. You would thank me later.
Componey should change staff. Specially on the phone.
Disspointed.
Mr · 15 September 2026
★★★★★ 5/5
Trustpilotsell our house
We decided to sell our house, so I arranged for half a dozen estate agents to come round and give me a valuation.
After listening to most of their sales pitches and a fair bit of nonsense, I started to worry, am I even going to find the right estate agent? 🤯
Out of desperation, I rang Balgores, not one of the big-name agencies, but I thought I’d give them a try.
Femi, the branch manager, turned up. He didn’t give a sales pitch or waffle. The only thing he said was, “I want this property on my books, and I will sell it.”
We agreed on a commission rate we were both happy with, and within a week, we had over 30 viewings and an agreed offer.
We’ve now officially sold the property, and we also used Balgores’ recommended solicitors, PCS, who were excellent.
Femi, Sarah, and the rest of the team were brilliant and supportive throughout the entire process. Thank you.
But there’s one person who really stood out. Once Femi and the team had done their job, they passed the case on to someone who saw it through to exchange and completion.
I’m in my 60s and I’ve always wanted to meet Wonder Woman, and I finally did.
Louise.
I had so many conversations with her over the phone. She was on top of everything.
When we received emails from the solicitor filled with jargon, Louise would call us and explain everything in plain English. She made a very stressful process feel manageable, and even human.
I truly hope that everyone going through a sale or purchase has a Louise to guide them through it.
No one asked me to write this review. I’m doing it because it’s well deserved.
I also hope the owners and senior managers of Balgores read this, because it’s people like Louise who make your company what it is.
I sincerely hope you show your appreciation with a Pay rise or at best a bonus.
Sometimes, we don’t realise how valuable someone is… until it’s too late.
Louise, thank you so much for all of your help. Much appreciated And I hope you enjoy your flowers, chocolates and wine.
Thank you
Tony
Mr · 20 August 2025
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish! I highly recommend Balgores and Abbie Miller
Her sound advice on the valuation and setting up the sale was negotiated in both parties' interests, on point, and highly professional.
Donna Hickey the Sales Progressor, maintained the smooth progression of the sale to completion, and all the staff were always willing to help with queries.
We used Balgores Secure, which I feel truly helped lock in the sale and purchase.
We previously went through a stressful sale process lasting around 14 months with Beresfords, which eventually fell through. If a reservation agreement had been implemented back then, I feel it would have had a much better chance of completing.
James Green
James · 9 September 2026
★★★★★ 5/5
GoogleOskar was very professional and helpful
Kimmie · 30 July 2026
Agent replied · 31 July 2026
Hi Kimmie,
Thank you for your kind feedback. We’re delighted to hear that Oskar provided such professional and helpful support during your experience with us. It’s wonderful to know his expert property guidance made a positive impression. We truly appreciate your kind words about the Romford estate agent team.
Kind Regards,
Balgores Romford
★★★★★ 5/5
GooglePurchased our first home with the help of Balgores Estate Agents, and the experience was excellent, especially thanks to Oskar Evans. He was extremely professional, easy to talk to, and always quick to respond. …
Sabina · 3 December 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you so much for taking the time to share your experience.
We’re delighted to hear that purchasing your first home with Balgores was such a … More
★★★★★ 5/5
GoogleWe have recently completed the sale of our property with Balgores Romford Branch, without a doubt the best place to sell your property, the Manage Charlie meet with us to discuss the details and process of selling our property, Charlie is …
Joseph · 3 October 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you for your wonderful feedback regarding your recent experience with … More
★★★★★ 5/5
GoogleBalgores Romford were very professional and all the staff were very helpful . Saoire and Charlie in particular , they made the whole process look so easy. They kept everything running as smoothly as possible and chased up the solicitors and …
Irfan · 30 September 2025
Agent replied · 16 April 2026
Good morning Irfan,
We're glad we could help make your home buying experience less stressful. We'll pass your kind feedback on to Saoire and Charlie.
Thank you for choosing Balgores Property Group!
★★★★★ 5/5
GoogleOskar is a credit to the Balgores sales team. Excellent communication and professionalism throughout the process. He worked tirelessly to ensure this complex sale went through. …
Del · 3 February 2026
Agent replied · 16 April 2026
Good morning,
Thank you so much for your review.
We’re delighted to hear that Oskar provided such excellent customer service … More
★★★★★ 4/5
GoogleBalgores Romford were very professional and all the staff were friendly. Louise Gibson needs a special mention, she kept everything running as smoothly as possible and chased up the solicitors and sellers when needed. Charlie White also …
Tracey · 30 September 2025
Agent replied · 26 December 2024
Good Morning,
Thank you for your glowing feedback following your recent experience with Louise. We'll be sure to pass this on to her. … More
★★★★★ 5/5
TrustpilotExceptional service from all the team, especially from Chris West
We were looking to sell our house & was told by close family to use Balgores Upminster, as they had recently sold with them, having had Chris West as their agent & had an amazing experience from start to finish. We followed suit & successfully sold our house within 3 weeks of it being listed with Balgores Upminster. We have no doubt this is because of the exceptional service from all the team, but especially from Chris West. Chris is professional, approachable & passionate about what he does. He kept us updated daily as to progress & was always available for catch-ups, even on the weekend. Thank you so much for all your help Chris! You are a star! We love our new house & we would recommend anyone to use Balgores Upminster.
Shenai · 16 June 2025
★★★★★ 5/5
GoogleBalgores has a fantastic team! Thank you so much to Oskar for his excellent service and support. Highly recommend,
Arjun · 16 March 2026
Agent replied · 16 April 2026
Good morning,
We are thrilled to hear about your excellent experience with our Balgores team! … More
★★★★★ 5/5
GoogleI can’t thank the team at Balgores Romford enough, especially Charlie, Louise, and Glenn. They have been so supportive and helpful throughout the whole process, always professional but also genuinely caring. Nothing was ever too much …
Mohini · 3 October 2025
Agent replied · 16 April 2026
Good afternoon,
Thank you ever so much for your 5* review.
We're are delighted to hear that Charlie, Louise and Glenn at our Romford … More
★★★★★ 1/5
GoogleThese estate agents are chancers, do not trust. Additionally, it is disappointing when the local estate agent does not understand the area’s geography, Romford is London.
Reviewer · 16 December 2025
Agent replied · 16 April 2026
Thank you for your comments. Due to you writing the review anonymously we can't investigate this matter. If you would like to discuss this further please contact the Area Director Charlie King on 01708 755 507 or charlie@balgoresromford.com
★★★★★ 5/5
TrustpilotRoss Burton
Ross Burton from Balgores lane has gone out of his way to communicate with us on the sale of my mums property, even checking on the property after mum moved out.
Highly recommended
Thank you Ross and his team making this a less stressful journey.
Sonia · 12 March 2026
★★★★★ 5/5
TrustpilotBest letting Experience
"I had the pleasure of working with Nikola at Balgores Letting in Dagenham, and I couldn’t be happier with the experience! She was super helpful and provided quick, professional assistance with the rental market appraisal of my property. Nikola’s knowledge of the local market was spot on, and she made everything so easy and stress-free. I really appreciated how prompt and friendly she was throughout the process. I highly recommend Nikola and the team at Balgores Letting if you’re looking for expert advice and great service in the Dagenham area!"
ABIGAIL · 24 March 2025
★★★★★ 5/5
GoogleExcellent service by everyone involved in the sale of my late mother’s house. Compassion was shown through the whole process and I was kept informed regularly of all updates. …
Darren · 3 October 2025
Agent replied · 16 April 2026
Good afternoon,
Thanks for leaving us such a lovely review, we really appreciate it.
We're happy to hear that our team provided you with an excellent service, and … More
★★★★★ 5/5
GoogleCharlie and the team at Romford in the last 2 months have helped us purchase a new property and sell one !! …
Philip · 3 December 2025
Agent replied · 16 April 2026
Good afternoon,
We are grateful for your trust in Charlie and our team.
We are delighted we achieved completion in two months and you were happy with … More
★★★★★ 5/5
TrustpilotA brilliant company to work with
A brilliant company to work with, that go above and beyond to help resolve problems for the best outcome. I had huge issues with my property but their patience and guidance resulted in a positive outcome. They are extremely honest, professional and very knowledgeable. I cannot thank Andrew Perry enough!! Thank you so much, to you & your team, I will always be grateful!
AKH · 25 August 2025
★★★★★ 5/5
GoogleReceived excellent service from Jacob and team to help sell my home. Would recommend to anyone who wants a quick, stress free sale!
Sophie · 16 November 2025
Agent replied · 16 April 2026
Good morning,
Thank you so much for your kind words.
We're delighted to hear that Jacob and the team provided excellent service and … More
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