1/5
GoogleLiterally a thief, takes people's money and doesn't pay it to the council accordingly. She encourages people to pay multiple deposits for the coming months and then runs off with no warning. Don't trust this Estate.
Trusted Agent profile
Baker Estates reviews
★★★★★
61 reviews across 3 platforms
7 Clockhouse Lane Collier Row, Romford RM5 3PH
Part of Baker Estates, see every office.
Baker Estates's Romford office at 7 Clockhouse Lane Collier Row is rated 3.9 out of 5 across 61 reviews on three platforms, including 27 Google reviews rated 2.6. The 33 Facebook count is for the whole business. Checked 9 October 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Google5/5
GoogleLorna and team have been very helpful. Anytime there has been a problem it has been dealt with promptly. Thank you ??
1/5
GoogleSoon to be found out. Good luck withholding monies that are not yours. Love how people assume, everyone is below you and don’t understand the laws. Maybe check working backgrounds of people you are dealing with Lorna Pockington/Duley. Authorities aware and will be touch.
5/5
GoogleOutstanding customer service, especially on the lettings side of the business. Lorna is an absolute star! Thank you.
5/5
FacebookPlease add us we are a new home removal company based in Hertfordshire. We range from 1 bedroom flats/apartments up to 5-6 bedroom houses. All offer full removal service, all packaging & self packaging. We work 24 hours. Covering all of the UK. Friendly, fast professional service. Free quote and pricing offered. Email or call 07745562063 now
5/5
FacebookA massive "Thank You" to Stewart and Jason for all their hard work, patience and sheer determination to make the sale of our flat happen. They have fantasic local knowledge and really went beyond the call of duty to make sure it was a great outcome for all parties involved.
5/5
FacebookJason and Stewart showed nothing but professionalism from start to finish. I would highly recommend them to all my friends and family...I trusted in them, and they delivered exactly what I wanted. Keep up the amazing work and I wish you nothing but an abundance of success...
5/5
View AgentsHouse Move
I completed on my house last year and was helped and advised by very professional staff from Baker Estates. I would recommend this agent to anyone who is considering selling their property. The service from start to finish was outstanding!!!
2/5
GoogleCompetitive price but lacking in so many departments the photos were awful, the information feedback poor, and felt like there was no effort to sell the property. We moved to keystones and was glad we did
1/5
Google2.8 stars before me my review says it all. If you’re looking for someone unprofessional to sell your property here’s the place to go.
1/5
GooglePlease don’t use them. They take money from the Tenant and landlord and refuse to release keys. IF you argue with them they Bring your race into it. Thourougly avoid these people and company
5/5
FacebookGreat estate agent. Delivered above and beyond what it promised. Stewart always on hand to deal with queries throughout the process. Will be my first point of contact for any future property related business.
5/5
FacebookExcellent communication
5/5
GoogleWould happily recommend this agent. Made my house move a lot easier. Always happy to help.
5/5
FacebookI was very impressed with Jason from the first meeting. My trust was repaid. Efficient, professional and Baker Chase got results. Many thanks
5/5
FacebookOutstanding service and professionalism. Straight talking and knowledgable. Would 100% use them again. Negotiated me a good price and helped me through the whole process.
5/5
FacebookGreat to deal with, professional and polite and know their market really well. Wouldn't hesitate to recommend locally!
1/5
GoogleWorst estate agent in whole of east of london.stay away like plague.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRude Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Baker Estates
How many reviews does Baker Estates have?
Baker Estates's Romford office has 61 reviews across three platforms: 27 on Google, 33 on Facebook (across the whole business), 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Baker Estates's rating?
Baker Estates is rated 3.9 out of 5 across all 61 reviews, and 2.6 out of 5 on Google from 27 reviews, checked 9 October 2026.
Where is Baker Estates's Romford office?
Baker Estates, 7 Clockhouse Lane Collier Row, Romford RM5 3PH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.