5/5
TrustpilotRespectful service
Respectful service. Contactful and caring.
Trusted Agent profile · Romford
Andrews Estate Agents reviews in Romford
★★★★★
2,625 reviews across 2 platforms
20 North Street, Romford, RM1 1BH
Part of Andrews, see every office.
Andrews's office in Romford, at 20 North Street, is rated 4.8 out of 5 across 2,625 reviews on two platforms, including 518 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Trustpilot4/5
Googleprofessional and always on hand to assist with any queryPositiveProfessionalism
5/5
GoogleVery positive experience..well guided and responds to any queries promptly
5/5
TrustpilotVery good job
Very happy with everything
1/5
TrustpilotDreadful customer service
Dreadful unwelcoming approach at Neston Wirral Branch to customer service, verging on unpleasant.
4/5
GoogleVery polite and helpful during the process.PositiveResponsiveness
5/5
GoogleExcellent team! Very helpful in every aspect. Highly recommend this agency.
5/5
GoogleNathan excellent communicative and helpful..the best
1/5
TrustpilotAwful service from their mortgage…
Awful service from their mortgage advisor! Steer clear!
5/5
GoogleVery good helpful and informative service .thank u to those at andrews Romford
5/5
GoogleVery Nice experiencePositiveProfessionalism
1/5
GoogleRubbish service.
1/5
Trustpilotbad communication & rude
failed to notify landlord of condition property,
5/5
TrustpilotGreat service from the team at Andrews
Rating only, no written review.
Agent replied · 23 November 2024
Thank you, Andy! We're thrilled to hear you had a great experience with our team. Your feedback means a lot to us! Best wishes , Lisa
5/5
TrustpilotThe service was great
Rating only, no written review.
Agent replied · 23 November 2024
Thank you, Olabimpe! We're thrilled to hear you had a great experience with our service. Your feedback means a lot to us! Best wishes , Lisa
5/5
TrustpilotThey're excellent
Rating only, no written review.
Agent replied · 24 October 2024
Thank you, Mark! We're thrilled to hear you had an excellent experience with us. Your positive feedback means a lot to our team. Best wishes , Lisa
5/5
TrustpilotGreat experience.
Agent replied · 24 August 2024
Hi Yuemin, thank you for taking the time to write a lovely five star review, fantastic to see you had a positive experience. All the best, Laura.
5/5
GoogleRating only, no written review.
Agent replied · 20 June 2024
Hi Asif, thank you for the five star review great to see that the team in Andrews Romford provided such a great experience. Thanks, Rhys
5/5
TrustpilotVery frendli and helpful thanks
Rating only, no written review.
Agent replied · 12 June 2024
Hi Semiljano, thank you for your five star review. I am glad that you have found us to be friendly and helpful. Thanks again , Lisa
5/5
Trustpilotexcellent and effective service, kinga mielecka consultant attentive and helpful!
Rating only, no written review.
Agent replied · 12 June 2024
Hi Junior, thank you for the five star review. We really appreciate seeing your feedback! Thanks again, Rhys
5/5
TrustpilotShanon is really very helpful
Rating only, no written review.
Agent replied · 12 June 2024
Hi Imran, thanks for sharing your experience with us. Great to see Shannon was on hand to help you, Rhys.
5/5
Trustpilotvery accommodating and very helpful.
Rating only, no written review.
Agent replied · 12 June 2024
Hi Tom, thank you for taking the time to leave us a review. We are so pleased to see you had a great experience with us. Thanks, Rhys
5/5
TrustpilotGreat experience with Maria!
Rating only, no written review.
Agent replied · 12 June 2024
Hi Charlotte, thank you for the five star review, brilliant to see you had a great experience with Maria. We really appreciate the feedback and know Maria will do too! Thanks, Rhys
5/5
TrustpilotNicole is great.
Rating only, no written review.
Agent replied · 12 June 2024
We agreed, Nicole is great! Thank you so much for taking the time to leave us a five star review, Rhys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents
Has Andrews won any awards?
Yes. In The Trusted Agent 2026 awards: Andrews, Romford won Platinum; Andrews, Tunbridge Wells won Gold; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent; Andrews, Yate won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
