5/5
TrustpilotGreat service from Maria at Andrews
Great service from Maria at Andrews. Probably our best experience regards to renting a property.
Trusted Agent profile · Romford
Andrews Estate Agents reviews in Romford
★★★★★
2,628 reviews across 2 platforms
20 North Street, Romford, RM1 1BH
Part of Andrews, see every office.
Andrews's office in Romford, at 20 North Street, is rated 4.8 out of 5 across 2,628 reviews on two platforms, including 518 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Andrews won in 2026.
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Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
Awards
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent service
Excellent service, Special shout out to the BIG JP (Jean-Pierre). Helped us all the way through, super professional.
4/5
TrustpilotFrom cradle to grave in the process of…
From cradle to grave in the process of buying / renting / selling the House over the last 20 years has been great.
5/5
TrustpilotRecommended
Antoine always on hand to keep things running smoothly. Highly recommended
5/5
TrustpilotMeet Nancy from Andrews Property Group…
Met Nancy from Andrews Property Group and she was very helpful and caring to my needs. High standard service.
5/5
TrustpilotExcellent support from James and the…
Excellent support from James and the Andrews team. We have felt very reassured.
1/5
TrustpilotReally bad...
Really bad.... They are supposed to be providing us a property managent service.....plumbing emergency left for over a week 😬... Numerous calls and emails left unanswered.Avoid at all costs.
1/5
TrustpilotBeyond abysmal
If you value your time and/or your sanity, stay very well clear of these people. Absolutely abysmal beyond any level of abysmal I have ever experienced. You have been warned.
5/5
TrustpilotI have meet today Nancy Henley .she is…
I have meet today Nancy Henley .she is such a wonderful and cooperative representative. We truly pleased with her attitude and behaviour.
1/5
TrustpilotTHE WORST!Caused us to lose out £300…
THE WORST!Caused us to lose out £300 and the property due to advising us to lie on references and lying to the landlord about our situation. Their team were incompetent and rude. never use!
5/5
TrustpilotA good service
Zena really helped with a very slow solicitor in the buyers side would recommend.
5/5
TrustpilotWe had great experience with Emily
We had great experience with Emily. She dealt us with great respect and valuable information during our property viewing.
5/5
TrustpilotTop Notch Service
Ed was amazing. He’s been very helpful, professional and accommodating with all our queries.
5/5
TrustpilotAndrews provides informative…
Andrews provides informative consultation. And properties recommended are always in my list
5/5
TrustpilotExcellent estate agent.
Excellent estate agent.Looking after my property.Always very helpful.
5/5
TrustpilotGreat experience
Lisa helped me with my viewings and was amazing!!! 10/10 would recommend.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Dear Hetal , Thank you for your fantastic 5-star review! Best wishes , Lisa
5/5
GoogleI am very satisfied. The Agency helped us so much in the process of renting a new place. I am very grateful for their help.
5/5
TrustpilotGreat and easy end to end service and…
Great and easy end to end service and all parties happy.
5/5
TrustpilotExcellent advice given
Excellent advice given. All questions were patiently answered. Definitely recommending them!
5/5
TrustpilotAgent feedback
Good communication skills and the ability to maintain a positive relationship with tenants. Strong organisation skills, responsive and trustworthy.
5/5
TrustpilotPositive experience
Junior Zziwa worked very hard to find me a good flat.
5/5
TrustpilotProfessional
Prompt, understanding of our position, re probate. Happy to gIve value and very professional.
5/5
TrustpilotExcellent service
Great service form Reece, very helpful and professional
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents
Has Andrews won any awards?
Yes. In The Trusted Agent 2026 awards: Andrews, Romford won Platinum; Andrews, Tunbridge Wells won Gold; Andrews, North Cheam won Gold; Andrews, Reigate won Trusted Agent; Andrews, Longwell Green won Trusted Agent; Andrews, Carshalton won Trusted Agent; Andrews, Worcester Park won Trusted Agent; Andrews, Yate won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Romford.
