5/5
TrustpilotAlways good.
Always reliable, efficient, professional and friendly.
Trusted Agent profile · Romford
Andrews Estate Agents Romford reviews
★★★★★
2,543 reviews across 2 platforms
20 North Street, Romford, RM1 1BH
Andrews Estate Agents's office in Romford, at 20 North Street, is rated 4.8 out of 5 across 2,543 reviews on two platforms, including 472 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Romford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSuper helpful team,an amazing customer…
Super helpful team,an amazing customer serviços
1/5
TrustpilotDreadful
Dreadful at communicating. 6 months to buy a flat with no chain involved. Incompetent in their mortgage advise. Stay well away !!
5/5
TrustpilotNancy Henley showed us round the…
Nancy Henley showed us round the property, she was both friendly and professional!
1/5
TrustpilotMisleading and still waiting for our…
Misleading and still waiting for our money back even though not supposed to be able to apply charges !!Their staff are misleading and rude
5/5
TrustpilotExcellent service
Excellent service to sell my father's house.
5/5
TrustpilotIt was a nice experience
It was a nice experience. They explained and everything .
5/5
Trustpilotnice and very helpful
Nice and very helpful, already explain very detail when show the house
5/5
TrustpilotWe had a smooth experience in having…
We had a smooth experience in having our offer accepted. Can recommend!
5/5
Trustpilotgood experience with nicole
Rating only, no written review.
Agent replied · 23 February 2026
Thank you for your wonderful review! We're thrilled to hear you had a great experience with Nicole. Your feedback is greatly appreciated, and we look forward to seeing you again. Best wishes , Lisa
1/5
TrustpilotLandlords beware
Landlords beware! They will hold on to your money. They will blame it on covid 19 or change in accounting systems
5/5
TrustpilotExcellent very easy superb
Rating only, no written review.
Agent replied · 23 February 2026
Thank you, Nishith, for your excellent review! We're thrilled to hear you found our service easy and superb. Your feedback motivates us to continue providing top-notch experiences. If you need anything else, feel free to reach out.
5/5
TrustpilotGood service by Jean-Pierre.
Good service by Jean-Pierre.Thank you. Jonas
5/5
TrustpilotVery efficient booking the viewing
Very efficient booking the viewing. The agent was knowledgeable and friendly
1/5
TrustpilotWorst in the uk
Blimey where do i start redhill branch lost our id and v docs and manager came back to me witha freakin attitude!!! Beware, stay ckear!
5/5
GoogleI find Andrews staff very reliable and helpful, and have provided me with good tenants.
1/5
TrustpilotRubbish Estate agency and if you are a…
Rubbish Estate agency and if you are a minority don't bother go with them
1/5
TrustpilotAwful service
Awful service, rude staff, pestered for rent which was paid with proof, issue with a property? They couldn’t care less. Inconsiderate a*******s.
1/5
TrustpilotCompletely impossible to get in touch
Completely impossible to get in touch with, does not answer to any calls, email messages, voicemail messages.
5/5
TrustpilotLovely viewing
Lovely viewing. Estate agent was helpful and friendly
5/5
TrustpilotThe service provided by Andrews was…
The service provided by Andrews was excellent.
4/5
GoogleGreat staff. During lockdown sometimes difficult to get in touch. Always helpfulPositiveProfessionalism
5/5
TrustpilotRespectful service
Respectful service. Contactful and caring.
4/5
Googleprofessional and always on hand to assist with any queryPositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Andrews Estate Agents Romford
How many reviews does Andrews Estate Agents Romford have?
Andrews Estate Agents's Romford office has 2,543 reviews across two platforms: 472 on Google, 2,071 on Trustpilot (across the whole business).
What is Andrews Estate Agents Romford's rating?
Andrews Estate Agents Romford is rated 4.8 out of 5 across all 2,543 reviews, and 4.9 out of 5 on Google from 472 reviews.
Has Andrews Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.
Where is Andrews Estate Agents's Romford office?
Andrews Estate Agents Romford, 20 North Street, Romford, RM1 1BH.
