Every review we hold for the Rochford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our first house with Horizon 8 years ago so knew when we were ready to sell they were the estate agents for us, and once again they were fantastic! Calum, Kerry and Reece in particular were so helpful, from the moment the house went on the market they constantly kept us updated during the process of the sale, and went above and beyond to support us! We would highly recommend the team at Horizon!
Izzy · 6 April 2026
Agent replied · 24 March 2026
Dear Izzy and Family, thank you for your review. It was really good to work with you all again and to help you in the selling and purchase process. Keep in touch. From all the team.
★★★★★ 5/5
FacebookWe bought our first house with Horizon 8 years ago so knew when we were ready to sell they were the estate agents for us, and once again they were fantastic! Calum, Kerry and Reece in particular were so helpful, from the moment the house went on the market they constantly kept us updated during the process of the sale, and went above and beyond to support us! We would highly recommend the team at Horizon!
Izzy · 9 March 2026
Agent replied · 7 May 2026
Hi Izzy,
Thank you so much for the positive review! It is great to hear you were impressed with our service. We hope you have settled into your new home!
Kind regards, The Horizon Team!
★★★★★ 5/5
GoogleHorizon were nothing but professional during the purchase of our first home. They made the process run smoothly which helps so much during such a stressful time! Big thanks in particular to Reece and Calum for being patient, friendly and always willing to answer any questions and help when they can. Thank you again!
Illusionmachine · 8 July 2026
Agent replied · 9 July 2026
Thank you very much for your kind review. We all hope that you will be very happy in your new home. It was a pleasure helping you in this process.
From all the team at Horizon Estate Agents.
★★★★★ 5/5
GoogleI cannot recommend FBM Milford Haven highly enough. I wanted a local, experienced, and proactive agent to sell my home and from the outset, I knew I was in safe hands with Kaley and Leanne at the Milford Haven office.
I was delighted with Kaley’s valuation and marketing strategy, and I had every confidence that Leanne would work tirelessly to find the right buyer for our home. Thanks to her hard work and dedication, she secured us a full asking-price offer before our property had even reached the open market, with further interest and offers following shortly after.
Thank you both for making the whole process so smooth and successful. I wouldn’t hesitate to recommend FBM Milford Haven to anyone looking to sell their home.
Claire · 31 July 2026
★★★★★ 5/5
GoogleLeanne was very helpful while viewing my first properties as a first time buyer. Provided me with good information about the properties and what else is available in the area.
Dylan · 28 July 2026
★★★★★ 5/5
GoogleFrom start to finish without exception all employees of Horizon have provided a seamless and professional service. I have received telephone and email updates regularly and whenever I have needed to call them whoever answered the phone was aware of the up to date position. Nothing was ever too much trouble and I always felt I was a valued customer. All members of staff are a credit to the company but Calum Neale deserves a special mention for hand holding me throughout the trials and tribulations of selling a property. First class and thank you.
Terence · 26 October 2025
Agent replied · 24 March 2026
Dear Terry, All the team at Horizon are really grateful for the positive review and fantastic comments. Calum has also said thank you for the special mention. All the best to you for the future.
★★★★★ 5/5
GoogleCouldn’t fault the service I received from Horizon especially Callum and Kerry. I was kept up to date at all times and nothing was too much trouble. Thank you!
Jude · 17 November 2025
Agent replied · 16 January 2026
Thank you Judy, your feedback is appreciated.
★★★★★ 5/5
GoogleFriendly and professional!
Leanne has been very helpful with great communication throughout the quick sale of our house.
I would highly recommend Leanne, Kaley and the FBM Milford team.
Ali · 28 July 2026
★★★★★ 5/5
GoogleWe were recommended by a friend to use Horizon Estate agents and it was an excellent choice. The process was very professional from the start to completion. Reece and Callum were both excellent they always kept us updated on the progress of our sale. The whole team at Horizon Estate agents have been excellent and anyone wishing to sell or buy should use them.
Thomas · 4 October 2025
★★★★★ 5/5
GoogleYoung, dynamic team, eager to assist in the buying and selling of properties. Special thanks to Calum and the rest of the team for making this a very easy, quick sale.
Mavis · 24 June 2026
★★★★★ 5/5
GoogleI recently enquired about properties in the area at FBM. Kaley and Leanne were very knowledgeable informative professional and very friendly. Would highly recommend them.
Max · 27 July 2026
★★★★★ 5/5
GoogleHorizon have been great!
Allison was amazing, she made the whole process so much easier for me, nothing was a problem and the communication was brilliant!
Tracy · 24 October 2025
Agent replied · 24 March 2026
Dear Tracy, Thank you for your kind review.
★★★★★ 5/5
FacebookHorizon Estate Agents have been excellent in dealing with the sale of my Mum's bungalow. it was up with multi agents and Horizon out performed all the others. They had the most viewings and kept me informed of progress. Unfortunately my Mum passed away before the sale completed. Horizon arranged for the property to be rented to the buyers until Probate was granted and the sale could be finalised. I would use Horizon again 100%.
Kay · 16 April 2025
★★★★★ 5/5
FacebookHorizon estate agents were brilliant when we had to purchase our first house. Calum was very efficient and helpful. Would definitely recommend them ☺️
Karine · 6 November 2025
Agent replied · 23 December 2025
Hi Karine, thank you for your kind and positive review. Your feedback is really appreciated!
★★★★★ 5/5
FacebookHighly recommend Horizon! Such an amazing, friendly, polite team. Was Always kept Up to Date With The Whole Process.
A Massive Thank You To Reece!
Abbie · 24 October 2025
Agent replied · 23 December 2025
Dear Abbie, Thank you for your kind review. From all the team.
★★★★★ 5/5
GoogleLeanne is by far the best estate agent out there. So helpful and will go above and beyond for everyone ☺️
Lydia · 27 July 2026
★★★★★ 5/5
FacebookThe team were so proactive, understanding their clients’ requirements. They were able to organise viewings and sell our property even before it made it to full market. Consequently we had a very fast and smooth process throughout.
Jenny · 26 July 2026
Agent replied · 12 September 2026
Hi Jenny,
Thank you for your positive review! We are so happy to hear that you had a great experience with us!
Kind regards, The Horizon Team.
★★★★★ 5/5
GoogleWe cannot imagine anyone providing a better service than Horizon. The whole team were invaluable helping us all the way, especially given the trouble and issues we had with getting things moving, the the Horizon Team worked tirelessly to support us every step of the way, and we have now completed our house move, and would certainly recommend anyone to use this Agent. Almost every member of staff was called upon over the long time we took, and Horizon chased and pushed at every opportunity. Thanks to them all, Calum, Kerry, Reece and everyone else in the amazing team.
David · 6 May 2026
★★★★★ 5/5
GoogleFBM Milford Haven. Especially Kaley, she is nice person , easy to talk to and very helpful. I would recommend
Adama · 27 July 2026
★★★★★ 5/5
GoogleViewed multiple properties with Stuart in the Addlestone area, and he could not have been more helpful or knowledgeable. We are first time buyers so had lots of questions and concerns and he was able to answer everything honestly to help us understand the pro and cons of everything we were querying. It not often you find an estate agent who is as helpful and patient and we really appreciated that.
Caitlin · 29 September 2025
Agent replied · 29 August 2026
Thank you so much for taking the time to share your experience with us. We are truly delighted to hear that Stuart was able to support you so thoroughly during your property search in Addlestone.
Buying your first home is such an exciting milestone, and we understand it can also feel a little overwhelming at times. That’s why we pride ourselves on offering a tailored service, where every question is answered with honesty and care, so you feel confident at every step of the journey. Your kind words about Stuart’s knowledge, patience, and helpfulness perfectly reflect the high standards we set for our team. We are so pleased you felt supported, and we’ll be sure to share your feedback with him, I know he’ll be thrilled. Thank you once again for choosing us and for trusting us with such an important part of your journey. We wish you every success as you move forward, and please don’t hesitate to reach out if we can assist you further.
★★★★★ 5/5
GoogleMe & my family have been tenants of horizon for the last 5 years never had any issues with service from themselves along with Allison Gaydon in the office who is always there to help and answer any questions or arrange for any repairs, their periodic inspections are professional & timely as to not interrupt any plans all in all couldn't ask for better service.
Nicky · 6 November 2025
Agent replied · 16 January 2026
Thank you for your kind review. Allison and the rental team appreciate the positive feedback.
★★★★★ 5/5
GoogleFantastic service from Craig, Reece and the team at Horizon. Great communication especially when delays occurred with probate.
Steve · 24 October 2025
Agent replied · 24 March 2026
Dear Steve, Craig, Reece and the team are very grateful for your kind review. All the best.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Kerry here. She was incredible from start to finish, overcame any obstacles that was faced during the transaction and also was very friendly and approachable. We would have been lost without her. Thank you so much - I recommend Kerry very highly.
Julie · 24 October 2025
★★★★★ 5/5
FacebookMe & my family have been tenants of horizon for the last 5 years never had any issues with service from themselves along with Allison Gaydon in the office who is always there to help and answer any questions or arrange for any repairs, their periodic inspections are professional & timely as to not interrupt any plans all in all couldn't ask for better service.
Nicky · 31 October 2025
Agent replied · 23 December 2025
Thank you for your kind review. Allison and the rental team appreciate the positive feedback.
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