Trusted Agent profile · Rochester
★★★★★
116 reviews across 1 platform
152 High St, Rochester, ME1 1ER
Part of Your Move, see every office.
Your Move's office in Rochester, at 152 High St, is rated 4.7 out of 5 across 116 reviews on 1 platform, including 116 Google reviews rated 4.7.
Every review we hold for the Rochester office, from every platform, shown as written. First names only.
5/5
GoogleGemma at the Rochester branch of Your Move was incredibly helpful and efficient when helping to sort out my move!
Thank you Olivia. We hope you will be happy in your new home and we look forward to seeing you out and about in the High Street. Thanks again, Gemma, Gill and Jordan
1/5
Googlea two money agency that you can't trust I'm talking about looking for your house and not even calling you back
Good morning Andrei. We are saddened to read your review of our branch. We have been unable to find your contact information on our system but would welcome the chance to speak to you. Please contact us at the Branch and we will assist you. Your enquiry is important to us. Kind regards Gill and the Your Move Rochester team.
5/5
GoogleI first contacted Your Move when I wanted to let a property in Edinburgh. As a result of their efficient service I decided to let another property in Rochester. Daniel Hughes (Senior Sales Consultant) visited the property and I was more than happy to extend my relationship with Your Move further. I found Daniel to be professional, knowledgeable and courteous in my dealings with him. I was also happy with the choice of tenants he vetted - and in such quick time. As such, I would be more than happy to recommend the Your Move team (Rochester) to anyone interested in buying, selling or renting a property. Kind regards Gary Pinder
5/5
GoogleGreat experience with Your Move. Tina was so helpful and supportive. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe team at Your-Move Rochester are amazing! They truly have been our rock during what is the rollercoaster ride of dealing with solicitors when moving. They have been there all hours of the day and have been fantastic mediators between all parties and their solicitors. I can’t thank them enough! A special thank you also to Gillian. You deserve a pay rise!PositiveProfessionalism
5/5
Googlebrilliant team ....your move estate agents Ryan and the team give brilliant costumer service they are a very caring and very considerate team ....very helpful indeed👍👍👍 …
5/5
GoogleThe quickest response from agent I ever had. Thanks for Gemma, friendly and kind letting agent.
Thank you for your kind review. Kind Regards Lucy Curtis Lettings Manager
5/5
GoogleWe as a business were very happy with the time and effort put in to selling our 8 new houses. Tina who did most of the viewings worked hard to not only sell the houses but also to keep the process moving throughout the progression of each sale. A great team in this office working under unusual circumstances due to Covid.PositiveProfessionalism
5/5
GoogleHave dealt with Paul and his team numerous times, nothing is ever too much trouble, would highly recommend
5/5
GoogleExcellent and speedy service from Daniel and Charlotte got us a suitable tenant really quickly. They’re always friendly, professional and keen to help, and you feel like they really care about your property. Thoroughly recommended for landlords.
1/5
GoogleWanted to view a property, left a few messages and emails no-one got back to me. By the time I did get through to someone the property had an offer accepted but still didn't show as sold on the internet. Felt all this was poor.
5/5
GoogleCannot praise Your Move in Rochester enough! We've had Ryan and Daniel helping us move into our rented property and they have made the whole experience stress free and easy. They have kept in contact with us each step of the way, and have been so friendly and helpful!
5/5
GoogleVery happy with the service given by Gemma from Your Move Rochester. Made everything nice & easy for me along with my family.
5/5
GoogleWe sold with your move hoo , very efficient and helpful always, very helpful when we needed quick action and advice thank you to all of you
5/5
GoogleExcellent customer service We used Just Mortgage Broker and were very happy with their service. Their assistance and advice was much appreciated during the process of buying our house. Friendly, nothing was too much trouble and no question went unanswered.PositiveProfessionalism
5/5
GoogleThe lettings team (Gemma and Daniel) were great to deal with. Kept me constantly up to date and very helpful throughout the whole process.
5/5
GoogleI cannot thank enough to Your Move Rochester. I had Ryan and Daniel helping me to move in a beautiful house and they make the process very easy and was most then great. I highly recommend them.PositiveProfessionalism
3/5
GoogleI will say they have excellent customer service and response to your request is swift. Am glad i choose you people.
5/5
GoogleWe were very impressed with everyone at Your Move, they were helpful, professional and friendly. Highly recommend.
5/5
GoogleExcellent service from the Hoo team, Very professional helpful friendly and totally committed to their customers. Thank youPositiveResponsiveness, Professionalism
5/5
GoogleVery helpful and professional, always on hand to deal with your questions. Would recommend, Daniel especially helpful, thank you.
5/5
GoogleVery supportive and professional. Would not hesitate to use againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery happy with Your Move Listened and reacted positively to my request in looking for a property
5/5
GoogleFantastic service - highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
