Trusted Agent profile · Rochester
★★★★★
116 reviews across 1 platform
152 High St, Rochester, ME1 1ER
Part of Your Move, see every office.
Your Move's office in Rochester, at 152 High St, is rated 4.7 out of 5 across 116 reviews on 1 platform, including 116 Google reviews rated 4.7.
Every review we hold for the Rochester office, from every platform, shown as written. First names only.
5/5
GoogleI sold my house through Your Move Rochester. Jordan was my main contact and sales manager. Although the whole process took over a year Jordan never gave up and always went the extra mile to ensure I was kept up to date every step of the way.
5/5
GoogleLucy, Matt and Jordan are all great. Really helpful and kind to set up viewings move in. Have me lots of confidence in securing the property and help out a lot in the tenancy process. Amazing
Thank you for your wonderful review for our lettings team. We hope you have settled well into your new home. Kind Regards Lucy Curtis Lettings Manager
5/5
GoogleArrange a good Tennant always made sure the rent payment was in my account on time and any issue concerning maintenance was sorted out asap
5/5
GoogleFriendly and supportive staff made it so much easier to rent my flat than it could have been. …
Thank you very much for your kind review for Lea! We hope you have settled well into your new home. … More
5/5
GoogleJust like to say from the first time I spoke to Holly and Rupert at your move at the Hoo office ,they kept us informed daily and helped us to purchase our new home . We would highly recommend them to anyone.Thank you
5/5
GoogleHad a fantastic experience from Paul and the team throughout my whole moving process, sold my house super quickly as well as helped me and my partner find our new dream home and their mortgage advisors and solicitors were very helpful and informative throughout. Would recommend to anyone and I will certainly be using them again!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI bought my house through Your Move in Strood Kent, the staff there was warm and friendly, communication was excellent.Tina was wonderful what more can I say 10 out of 10 all round thank you guys for a wonderful service 😊 …
5/5
GoogleMet Ryan and he was amazing he couldn’t have been more helpful - Absolute star . Spoke to Dan a few times on the phone and he was also incredibly helpful - can’t thank them both enough. Thanks to both of them we have a beautiful new home to move into Tomorrow and we can’t wait.
5/5
GoogleMy aunt brought a flat from this agency. Jordan was exceptional throughout and so very kind and supportive to a very elderly lady. My thanks. Definitely recommend this agency and Jordan in particular
5/5
GoogleTeam at Your Move Rochester (Lucy & Matt) have been extremely helpful and managed to let our properties in no time. We appreciate their approach and professionalism. Thanks once again
Thank you for your kind review! It has been pleasure working with you and we look forward to helping secure tenants for any future properties you have here in Rochester as well as across our other branches. Thank you again. Kind Regards Lucy Curtis Lettings Manager
5/5
GoogleI would highly recommend Your Move, HOO and have used Your Move since 2014 to rent out my property. Rupert, Richard and Jane kept me informed throughout the whole process. I would definitely recommend Your Move.
5/5
GoogleWould highly recommend Your move Rochester , Lucy and Matt specially with finding us a property so quickly and keeping us updated, Thank you so much guys!! xx
Thank you for your lovely review for our lettings team! We wish your family all the best in your new home. Kind Regards Lucy Curtis Lettings Manager
5/5
GoogleHave exchanged contracts today after a really complicated sale. The above and beyond service I got from Paul and his team has been phenomenal. Would highly recommend them all to progress any sale with efficiency and dedication. Thanks to the whole team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe did purchase our first house through "Your move" agency in Rochester. All experience was very pleasant from the start to finish. Jordan who met us for viewing, was very patient and kind. Tina who dealt with our purchase, was always very communicative and pleasant to deal with. Always kept us in the loop, truly helped during all procedures. We are very happy with all experience and couldn't ask more. Thank you for all your help to all your team! I would definitely recommend or would use them in the future.
5/5
GoogleEffective professional service and very helpful, will definitely used them again, Dylan is a wonderful Mortgage Broker he helped me to to secure my mortgage offer in less than 48 hours, this is the best I've seen so far!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThrough out the process of searching and finalising the tenancy for our new home the team at Your Move Rochester. We had the pleasure of Gemma who went above and beyond to ensure we got in our property despite the delays. We were kept well informed throughout and have had regular check ins since we moved in to make sure everything is well. We’re extremely grateful and happy with our experience 😊
5/5
GoogleTina at Your Move Rochester made the whole process super simple, everything went through with no hassle and the lawyers that were provided by them also did the job perfectly.
5/5
GoogleWe have used Your Move before and their service was up to its usual high standards. Professional and efficient, would recommend.
Thank you very much for your kind review! We wish you all the best. Kind Regards Lucy Curtis Lettings Manager
4/5
GoogleThey were very friendly and helpful. The agent made the viewing and move-in process smooth and painless!
Thank you for your kind review for Matt. We hope your are settling well into your new home! Kind Regards Lucy Curtis Lettings Manager
5/5
GoogleI have been highly impressed with the service and support I have received from Your Move Rochester's new Lettings Manager Luke. He is extremely conscientious, helpful and a real pleasure to deal with. Thank you Luke for your patience and diligence!
5/5
GoogleSaphire and Anne were fantastic. They were always available to help and made our purchase experience an easy one. The team are professional and knowledgeable and we'd definitely be using snd recommending their services.
5/5
GoogleThe guys at Your Move Rochester (especially Ryan Macpherson) were excellent, great friendly service, they answered all of my questions and really helped in eleviating some of the stress of moving. Thanks again guys..PositiveQuality
5/5
GoogleDaniel is a very professional, pragmatic, and no pressure lettings manager. It was very easy to deal with him and I would recommend him, and YourMove, to anyone looking to rent in the Rochester area.
1/5
GoogleAbsolutely waste of time and money , totally bunch of cowboys. First tenant they found for me was Supposed to move in to my property on the 2 of October 2019 but 2 October come and gone nothing happened. After I told them I’m going to take my business elsewhere they found another tenant ,Second tenant was supposed to move in on the 9 of November but it never happened. I was always told pack of lies that just few more days wait . My property is in very good condition and in very good area, because of their negligence and laziness i lost nearly £3000 rent . I will never use your move Rochester branch again. Since then I have used another state agency Who found tenant for me in matter of time and new tenant moved in at the binging of December.
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