Mann Rochester reviews

★★★★★ 5/5

Google

Tina and Jordon were fantastic throughout our moving experience, keeping us up to date and informed every step of the way.

Lorraine · 13 April 2025

★★★★★ 5/5

Google

The Rochester Team have been incredibly helpful with the purchase of our first property. Our purchase was difficult due to issues further down the chain but the team were supportive, communicated with us well and kept us in the loop whenever they could. Despite the difficulties, the teams support and hard work made us feel better and allowed us to achieve our first home and we couldn’t be more happy!

Jack · 6 March 2025

★★★★★ 5/5

Google

Big Thank you to Lucy and Matt they were amazing, kept us informed regularly and was so quick to find us a property, definitely recommend Your move Thank you again.

Jp · 27 August 2024

★★★★★ 5/5

Google

Gemma and the team went above and beyond to ensure we got in our property despite hold ups. We were kept well informed throughout the whole process and have had regular check ins since we moved in to make sure we’ve settled in well. Thank you all ☺️

Ashleigh · 2 March 2023

★★★★★ 5/5

Google

Thanks Lea, Lucy and Donna! Helpful and efficient.

Nicola · 18 March 2025

★★★★★ 5/5

Google

Lucy Curtis is an absolute star❤️ she made renting easy and accommodated my anxiety, made renting as an immigrant and back woman easy❤️ I am so grateful

Sandra · 23 April 2024

★★★★★ 5/5

Google

An outstanding service all round! Jordan Hudson dealt with my case and I honestly couldn’t have gotten through it without him. He went above and beyond to make sure that the whole process was as smooth as possible and was at the end of the phone whenever I called. He offered reassurance and dealt with any problems effectively and efficiently. His communication was amazing which put my mind at ease and meant that I was kept in the loop at all times. He is excellent at his job and I was very fortunate to have him dealing with my case.

Lindsay · 7 January 2024

★★★★★ 5/5

Google

Lucy, the Lettings manager @ Your-move Rochester, has been brilliant, helpful, responsive and proactive, I highly recommend her to any person looking to rent but also any landlord who is looking for a letting agent who is efficient and trustworthy. Jordan, the sales manager is very helpful and knowledgeable of the market place and how best to maximise your returns, again, I highly recommend him to anyone looking to sell their home or BTL

Ian · 20 April 2024

★★★★★ 5/5

Google

Overall a good experience buying a house through Your Move Rochester. Jordan was our first contact, facilitating 2 separate viewings so both my girlfriend and I could view separately. Nice guy and no pressure approach to viewings. Tina then took over and very good at staying in touch when needed. Also responded to emails very quickly, which was important when we had some solicitor issues during the process. The sale on our previous property fell through very close to exchange and Tina was supportive whilst we found another buyer, somehow the sellers didn’t give up on us! Would recommend selling/buying through Your Move Rochester, and we’ll likely do so when/if the time comes to move on. Thanks 👍🏻

Allan · 30 July 2022

★★★★★ 5/5

Google

Emma Fox is a fantastic mortgage advisor with all the qualities you look for in this business. I was trying to get a buy to let mortgage and an extra borrowing from my residential property. It was not a straightforward case as some lenders were reluctant to give me the amount I needed while the Bank of England kept increasing its base rate. Emma made my life a lot easier as she sorted out all the problems for me. She helped me secure the best possible rates in the current climate in good time and I am very happy with her service.

Ko · 30 July 2022

★★★★★ 5/5

Google

The team were very fantastic and the process was easier than I expected.Thanks Lucy and the team.

Omolara · 27 August 2024

★★★★★ 5/5

Google

We sold through your move Rochester, and have to say the team are amazing, from Jordan who came out to value our property, and Tine throughout the process right up until the day of completion, they were amazing, and had a real personal touch whilst remaining professional!! Thanks so much guys!!

M · 6 March 2025

★★★★★ 5/5

Google

Tina was a great help throughout the whole process. Knowledgeable and kept me informed throughout

Ryan · 27 August 2024

★★★★★ 1/5

Google

Rented property through your move, 5 years of abuse from landlord, one whole year before getting a renewal from year before, not once did your move take responsibility to help us. I would not recommend them to my worst enemy that's how bad they are, my confidence in the team at yourmove is gone all about protecting the landlord not the people who rent.

Daniel · 28 July 2024

★★★★★ 5/5

Google

Your Move have been great in helping us with a very difficult sale over a long period of time. Always patient, Tina and Jordan managed viewings for us and kept us well informed at all stages. Thank you very much for all your work.

Geri · 13 April 2025

★★★★★ 5/5

Google

Daniel was an absolute godsend during the entire process of renting our home in Rochester. He worked incredibly hard to ensure the tenancy went through on a very tight timeframe and was brilliant about keeping us informed of the progress and finding solutions when problems arose on the way. Moving is difficult at the best of times, particularly during a national lockdown but Daniel made it happen and he made it straightforward and easy. We are all very grateful and wouldn’t hesitate to recommend him or Your Move in Rochester. They are all truly fantastic.

Laura · 30 July 2021

★★★★★ 1/5

Google

Told us how much the seller wanted to secure sale on house went straight in at that price was told following day someone else has already bought it. Then went back with higher bid which was later revealed higher than the final buyers, but told the seller wanted the lower bid. Work that out!

The · 12 November 2019

★★★★★ 5/5

Google

I had a great experience at Mann Rochester. Anne was knowledgeable and supported us at all stages of the purchase. Nothing was too much trouble, even my constant phonecalls for updates! Anne didn't mind at all and communicated clearly with us at all times. We would definitely recommend, 5 stars!

Clodagh · 25 August 2020

★★★★★ 5/5

Google

Amazing service. Everyone was very attentive. They responded to all queries promptly. I would use them again. We had some difficulties with the external referencing company. However Matt dealt with it and patiently listened to my "ranting" and supported me. Lucy proactively took all the information of the incident and guaranteed to take it forward to the company.

Christina · 28 June 2024

★★★★★ 5/5

Google

Very smooth move into a rental property. Lucy was very helpful at every stage

Arron · 6 April 2024

★★★★★ 5/5

Google

Worked with Dylan to secure a mortgage in really difficult times. We had no idea we would be able to get a mortgage during the pandemic with the market so tough. Dylan worked tirelessly to secure us a mortgage and the carried on working to find us a better deal. Communication was always swift and friendly, Dylan was never anything but friendly and professional. We would certainly recommend his servicesPositiveResponsiveness, Quality, Professionalism, Value

Kevin · 27 October 2021

★★★★★ 5/5

Google

Lucy, Matt and Jordan are all great. Really helpful and kind to set up viewings move in. Have me lots of confidence in securing the property and help out a lot in the tenancy process. Amazing

Zheng · 13 April 2025

★★★★★ 5/5

Google

Gemma at the Rochester branch of Your Move was incredibly helpful and efficient when helping to sort out my move!

Olivia · 15 October 2023

★★★★★ 5/5

Google

Tina and Jordan where fantastic in helping me sell my property, I would definitely recommend, they are an asset to your move and if I was to sell again I would chose your move all over again.

Phil · 6 March 2025