Trusted Agent profile · Rochester
Verified
★★★★★
74 reviews across 1 platform
8 Victoria Street, Rochester, ME1 1XH
Part of Belvoir, see every office.
Belvoir's office in Rochester, at 8 Victoria Street, is rated 4.8 out of 5 across 74 reviews on 1 platform, including 74 Google reviews rated 4.8.
Every review we hold for the Rochester office, from every platform, shown as written. First names only.
5/5
GoogleThis has been our first tenancy with a letting agency and Belvoir Lettings in Rochester have always been helpful and efficient. They do their upmost to keep us informed of any changes ensuring both tenant and landlord are happy. The staff are always understanding and professional and we would recommend to anyone! Rob Mahoney
5/5
GoogleI cannot recommend Peter and his team highly enough. They have done an amazing job with the properties that I have bought and subsequently rented out through them.
5/5
GoogleA* customer service and overall approach. Very professional and friendly. I have nothing but a praise. Peter, Maggie byt especially Shae who went above and beyond and not once hesitated to be there when we needed any additional viewings of the property we eventually bought.
5/5
GoogleGreat. Very welcominh and professional and with prompt response on inquiries.
5/5
GoogleI would recommend Belvoir Rochester to anyone that should ask,they are very caring, helpful and understanding of your needs,whilst being 100% professional. Maggie looked after us mostly and she is an absolute gem , all the staff at Belvoir are amazing. Thanks Guys !
5/5
GoogleWe worked collaboratively with Peter and his team recently to sell a property via probate. Whilst clearly a difficult time for the family, peters expertise allowed the sale to progress smoothly and I wouldn’t hesitate their services if you have a property in Rochester.
5/5
Googlewe had a lovely estate agent called lisa. We really struggled to find a place due to having not so good credit but she helped us endlessly, very kind and considerate. Fantastic company and agents. We couldn't recommend anyone else.
India. Many thanks for your kind words. Much appreciated. You know where we are if you need us. Belvoir Rochester
5/5
GoogleGood service, Anna from Belvoir is very helpful and assisted as throughout the letting process.
5/5
GoogleBelvoir Rochester - Recently sold my house, I was based in a different county which made things harder for me, but Shea went the extra mile to help out and check on the house for me. Great service would definitely recommend!
5/5
GoogleHighly recommended. Good service from start to finish. Great communication and Lisa was extremely helpful with all aspects of the rental. from explaining the paperwork to answering enquiries.PositiveResponsiveness, Professionalism
5/5
GoogleCREDIT WHERE CREDIT IS DUE ! My wife and I and daughter have been renting our property for 8 years now via BELVOIR OF ROCHESTER. I must say we are well looked after by them. Friendly staff and always very accommodating. If we ever have any problems they send their friendly professional specialists out sometimes the same day to resolve any problems. We highly recommend BELVOIR ROCHESTER as they are genuine friendly professional lettings agency . We shall defiantly continue renting via BELVOIR...thanks and best wishes ....Mr & Mrs Rawlings.
5/5
GoogleI have found Belvoir to be a very professional and efficient letting agent. Whether you are speaking to Peter or Sarah they are polite and friendly at all times. If you have any queries they are very knowledgeable and quick to respond. Belvoir have always provided suitable tenants with smooth changeover (I have had tenants move out in the morning and new ones arrive the same day in the afternoon) and rent always arrives on time. Yes I would recommend.
5/5
GoogleOur experience renting a flat has been really good with Lisa. Everything went quick and nicely. We would recommend.
5/5
GoogleMy sister introduced me to Peter at Belvoir after several years of trouble free management of her property (preceded by some not so good management experiences which had given me cause for concern). Belvoir have managed my property for three years now while I’ve been working abroad. I was worried that renting my house could be a nightmare particularly at a distance but things have run very smoothly and any worries I may have had have not materialized. Belvoir have provided an excellent service finding tenants and maintaining the property. They have kept me fully me informed of any necessary replacements and renovations, which have all been done at very reasonable prices. I’m very grateful for the service provided and would recommend them highly to anyone. Patrick Brown
5/5
GoogleIt was my first time using an estate agent to rent a property, and was nervous about the procedure but after visiting belvoir lettings my nerves were quickly quashed. I visited rochester with a view to moving there from london and noticed a really nice apartment advertised in the window,karen welcomed me in and told me that she had a viewing that day but could also arrange a viewing for me also. The apartment was exactly what i was looking for and karen answered all my questions and eased any doubts and was very professional and friendly. Karen advised me to spend some time thinking about it which i did.I phoned her later that day to tell her i was interested in renting the property and within 24 hours she contacted me to say "the apartment is yours". A couple of days later i met with peter who is also very friendly and professional to do the necessary paperwork he made it all painless and explained everything precisely. Since the start of the tenancy i have had one or two things that needed sorting to which peter and karen handled quickly and efficiently. All told i would recommend belvoir lettings to anyone looking for a professional,honest and friendly agency.
5/5
GoogleNot only acted as my selling agent, which they did with a lot of integrity and consideration, but also coordinated both sets of solicitors. Chris is an absolute star!
5/5
GoogleExceptional service, if estate agency was an Olympic Sport Belvoir would be Gold medalists. Dubai has 7 star hotels, Rochester has a 7 star Estate Agents.
5/5
GoogleDefinitely the best letting agency that I have dealt with in Medway, would recommend. Sarah is amazing, always happy to help :)
5/5
GoogleI am a first time landlord and decided to use Belvoir to manage the property for me. Sarah and Peter have been nothing short of amazing with their service, professionalism and communication. Within 6 days of advertising the property online, they'd secured me a new tenant. They have a very personal touch in their dealings and have reassured me from the start, despite all my worries! I would happily recommend them to others.
5/5
GoogleExcellent customer service, friendly and reliable. great communication especially with Sarah. very flexible in their approach. thank you Sarah and team
4/5
GoogleLocal franchise in Rochester. Estate and letting agents. Run by an experienced team who are passionate about what they do.
5/5
GoogleVery friendly customer service and had a great experience buying our home. Thanks to Karen and the team
5/5
GoogleQuick replies and very good service
1/5
GoogleUnprofessional Service. Sarah Boyle rent it a flat to someone else becouse they transfer deposit before me even if we have an appointment.. I do not recommend
Daniel. Another person who had previously viewed the flat went ahead with renting it and paid their fees and so we had to cancel your viewing. We try to operate on a first come first served basis, also taking our Client Landlord's wishes into account. You were unfortunate on this occasion and nothing more. If you wish to discuss this further, please call the office and ask for Peter and I'll be happy to chat. We will not respond further on this issue on this forum. Many thanks and all the best with your search for a new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir's Rochester office has 74 reviews across 1 platform: 74 on Google.
Belvoir Rochester is rated 4.8 out of 5 across all 74 reviews, and 4.8 out of 5 on Google from 74 reviews.
Belvoir Rochester, 8 Victoria Street, Rochester, ME1 1XH.
