Belvoir Rochester reviews

★★★★★ 5/5

Google

Good, professional service with excellent communication - I was looking for a place and my main criterias apart from the property itself was agents that are easy to deal with and aren't obscuring/ommiting details or prolonging steps due to capacity, no planning or knowledge (ie aspects that cause uncertainty/stress for the buyer when entering a contract) From online, arranging a viewing to the down payments I was in touch with Anna who was very professional and quick to communicate. I got to see the property in a timely manner and at a time that suited me (weekend). Anna showed me every detail necessary, was very attentive and I didn't not feel hurried in cases where you get double booked. All my questions were answered promptly and clearly so I would recommend the Rochester branch and would suggest talking to Anna. Overall I'd give the service a 5/5 as it met all my requirements and exceeded in some aspects.

Ron · 6 October 2025

★★★★★ 5/5

Google

I let my property with Peter at Belvoir and I cannot recommend him enough. Professional, knowledgeable, responsive. He and Sharon were a pleasure to liaise with and made the whole experience so easy for me.

Claire · 6 November 2024

★★★★★ 5/5

Google

Belvoir were absolutely excellent in every aspect of our house purchase. They made what was an exceptionally stressful situation far less so, and we really felt that (unlike some other estate agents) they were on our side. Their communication was a particular strong point and they kept us up to date with every development no matter how small, and communicated with all aspects of the chain (both vendors and solicitors). A huge thanks to Peter and Karen in particular who did so much for us during this time. I could not recommend Belvoir enough and if we go to sell later on down the line there is no other estate agent I would consider to do this.PositiveQuality

Sarah · 18 April 2022

★★★★★ 5/5

Google

Me and my partner chose Belvoir Rochester as first time renters for our first flat. Lisa was more than efficient and informative when it came to the process of renting including enquiring, viewings and other arrangements. She was very flexible which was greatly appreciated. The move went smoothly and we couldn't be happier. All emails are responded to exceptionally quickly and Lisa continue to be a great help if needed!!

Warren · 27 February 2023

★★★★★ 5/5

Google

My Belvoir experience can simply be described in 2 words, LISA MAGRATH! When you talk about customer care, dedication to delivering quality and timely assistance, instant responses to all questions (no matter how silly), she handheld us through it all. You can't get it any better. If the whole Belvoir group is half the character that Lisa is, you are guaranteed you in safe hands!!!

Muchararadza · 4 April 2023

★★★★★ 5/5

Google

Have had a brilliant experience with Belvoir Rochester in finding the perfect home for my partner and I to rent. We had spent months trying to find a place with different agencies and with Belvoir we found it on the first attempt. Alicia was extremely helpful in explaining the whole process and helping to explain all the information needed for our checks to be completed in a smooth and quick process. She has been happy to help with anything and been available when needed and we are looking forward to seeing her again for our move in date.PositiveResponsiveness, Quality, Professionalism

Dominic · 19 March 2021

★★★★★ 5/5

Google

Quick to deal with any enquiries, and exceptional correspondence! Special mention to Sharon who is the loveliest person and nothing is ever too much for her!

Hannah · 13 February 2025

★★★★★ 5/5

Google

I recently moved into my new apartment with Belvoir and the experience was so smooth and amazing from start to finish. A big thanks to Sharon from the Rochester office. I would recommend Belvoir every single time

Mariam · 9 July 2024

★★★★★ 5/5

Google

Maggi at Belvoir Rochester couldn't not have been more helpful. Belvoir Rochester helped a new couple search for, find and move into a great flat that did not take long to find and it was the perfect match for what we was looking for. Maggi searched our needs to find someone that fit. She went above and beyond for me and my partner and couldn't reccomend her and the company enough. Perfect service.

Simon · 1 January 2021

★★★★★ 5/5

Google

Very refreshing to be with an estate agent that actually seems to care for their tenants needs / wishes. Sarah is very friendly, warm and professional, and nothing was too much trouble, even when we wanted to change the viewing date at very short notice!. Now we are moved into the property & we did have a little issue with it, but get on the phone, & straight away the problem was reported & someone came out to sort it within a couple hours. Belvoir are a breath of fresh air after dealing with a very large estate agent who only care about you paying the rent don't bother to get repairs done & i highly recommend them to anybody who wants a professional service with a personal touch we were even sent a card after we moved in . Keep up the good work guys Jay & Katie

Jay · 2 July 2017

★★★★★ 5/5

Google

Following my initial meeting with Karen regarding letting out my house, I had no hesitation in appointing Belvoir to manage this for me so much so that I cancelled the other agent that was coming to see me. Karen was very professional and attentive and ensured that we had suitable tenants. As I was moving overseas I wanted to ensure that my property would be in safe hands and I can honestly say that from the first meeting with Karen to my now living abroad everything is being well managed. I get regular updates and reports and everything has gone smoothly. I highly recommend this company if you want a friendly and professional service. Well done Karen and Peter, keep up the great work!!

Vanessa · 1 August 2016

★★★★★ 5/5

Google

I am so pleased my partner and I, happened to walk into Belvoir Lettings Rochester, on our hunt to rent a property in the area. Within a week of meeting first Karen and then Peter, we had viewed an apartment, were offered a tenancy, and all paperwork and moving in date done and dusted. All done with a friendly professional manner, that made us both feel at ease. We are on a short let, with our moving out date coinciding with a special family occasion, Karen knew I was worried about this, and off her own back, spoke to the owner of the apartment, explaining the situation, and managed to get the tenancy extended, if that's not going the extra mile, then I don't know what is. We look forward to an ongoing professional relationship with Karen and Peter at Belvoir, as they will be helping us look for our next home. Highly recommended if you need an honest, professional and friendly agency who go the extra mile.

Debbie · 2 July 2016

★★★★★ 5/5

Google

As buyers of our chosen property, from first viewing to exchange (this afternoon) has taken less than 7 weeks! Karen & Peter kept in constant contact with us and our solicitor, as well as the vendor's solicitor. We had just pulled out of a purchase because the previous estate agent had not spoken to us for seven weeks (tho Karen and Peter didn’t know that before reading this review!)! There were ups and downs, which were not Belvoir's responsibility, but Karen and Peter went way beyond their call of duty to smooth the way. If we require the services of an estate agent or lettings agent in future, we shall definitely be in touch with Karen and Peter.

Chris · 3 January 2016

★★★★★ 5/5

Google

They have recently sold a property for me that they were letting out and the service has been fantastic. For 18 months I had been struggling to find a buyer for my flat with other estate agents. When they took over selling of it, not only did they find a buyer within days, but the price they got for me was very good too. There were a number of other issues that arose, all of which were handled expertly and professionally. For me, they were outstanding.

Nick · 3 January 2016

★★★★★ 5/5

Google

Belvoir Rochester are definitely the best Letting Agents we have dealt with. They take both the landlord and the tenant into consideration and go above and beyond to ensure that everyone is happy. Karen and Peter helped our family a great deal and put other agencies to shame with their values and conduct. Keep up the excellent service and thank you for looking after us, we recommend you to everyone who asks us about letting.

David · 3 July 2014

★★★★★ 5/5

Google

I have to say I was so impressed with the service from the team at Belvoir Rochester. Karen has been fantastic at keeping me informed at every stage of the process of renting a new house, and has really put my mind at ease during a stressful time. If I have to move again in the future, I would definitely want another property through Belvoir, and would strongly recommend them to my friends.

Helen · 2 July 2016

★★★★★ 5/5

Google

Karen and Peter at Belvoir have been absolutely brilliant and I am very pleased to recommend their services. They have looked after a short term let for me and also managed my apartment in Rochester for holiday stays. When returning to my property recently after an 8 month let - I couldn't believe how spotless it was. There was no trace that tenants had even been there- brilliant! Every landlords dream :-).

Carole · 2 July 2016

★★★★★ 5/5

Google

I am absolutely delighted with the level of professionalism and personal attention received from this Estate Agency. Seven weeks ago I simply left Karen Huane, one of the partners, with sole agency for the sale of our property in Chatham. Incidentally, her fee was considerably less than quoted elsewhere. The sale was successfully completed yesterday and based on my experience I would have no hesitation in recommending Belvoir Lettings Rochester.

Leslie · 3 January 2016

★★★★★ 5/5

Google

I first met Karen and Peter 41/2 years ago when I was looking for a property to rent. They offered professional and friendly advice throughout my tenancy and were always quick to respond to any queries I had. Peter has done all he can to make the end of my tenancy smooth and stress-free , for which I am very grateful. I would not hesitate to recommend Belvoir Rochester.

Sarah · 2 July 2017

★★★★★ 5/5

Google

We, as a family, have been with Belvoire, Rochester, for two and a half years now. They are always ready to help and give their professional support. I can recommend them to anyone, who is looking for someone in this field, who can do the job correctly, well communicated and on time. Thank you for your great work! George Rangelov

Cornerstone · 2 January 2020

★★★★★ 5/5

Google

Belvoir of Rochester are outstanding!! The team were absolutely brilliant. Especially Shea as I had a long and troublesome purchase, very stressful. Shea worked over and above the call of duty to maintain that I was a satisfied customer. He was extremely supportive. I would definitely recommend Belvoir of Rochester. The big thumbs up to you all! Rosalie

Rosalie · 1 July 2020

★★★★★ 5/5

Google

Excellent service from an agent who listened to what I wanted and then actually did what I asked. Also had a lady who worked as a "completer" who rang and hassled people to get the sale over the line which cut down on the running around I had to do. Much better experience than I had with other agents in Rochester.

Tracey · 2 January 2019

★★★★★ 5/5

Google

Brilliant people. They do their best to fullfil both tenant's and landlord's Interests. Sarah was wonderful doing everything at lighting speed to get me and my girlfriend to our new place. And they have done it in few days. Done viewing of property on Tuesday, next Monday took the keys. No other description as PERFECT!!!

Nerimas · 2 January 2018

★★★★★ 5/5

Google

Dealt with both Sharon & Peter whilst renting a property for my daughter. I found them to be extremely professional and polite and definitively went the extra mile to help her secure her new home at a difficult time. Would 100% recommend their services.

Lisa · 4 February 2025