Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRyder and Dutton have just taken care of the sale of our home . we was looked after by the wonderful Lisa royal and Claudette Cole from the Middleton branch , and I can’t thank them enough , they was professional, caring and everything we needed during a stressful time , nothing was ever to much trouble , they are both absolute credit to Ryder and Dutton and I would recommend asking for Lisa or Claudette to look after you , 5 stars just not enough .
Gareth · 24 October 2022
★★★★★ 5/5
GoogleMy property sold quickly once the marketing was up and running. But what made award 5 stars was the fantastic job done by Laura Gittins once the sale was agreed. She liaised with both solicitors throughout the whole conveyancing process and proactively kept me updated of progress at least once a week. She really took the stress out of selling as usually all you get is silence and tumbleweed unless you’re doing all the chasing yourself. Well done Laura awesome job. Would highly recommend based on my expert
Alison · 24 October 2022
★★★★★ 5/5
TrustpilotPurchased a property through…rawtenstall
Purchased a property through Rawtenstall office, Beth went above and beyond to help us. We would use Ryder and Dutton Rawtenstall again. Thank you Beth
Tony · 14 June 2023
★★★★★ 5/5
TrustpilotThank you Jenny for all your help with…
Thank you Jenny for all your help with our sale. Your service throughout the process was a big help!
Richard · 17 November 2023
★★★★★ 1/5
TrustpilotBad agent M24
I was try to buy house for let from this agent. Got accepted offer last week and all documents was in place with them . Yesterday Senior Negotiator called me for details of my solicitor and I told them I will send them today . Today I got called from them and they told me “ they got high offer from different person ….. “and they need to cancellation my application ( when my offer was accepted first and were start our process to buying this property) never got that can of experience before….absolutely bad !! Never recommend to nobody !,
KN · 18 October 2022
★★★★★ 5/5
TrustpilotMatt Couldn't be more helpful
Matt Couldn't be more helpful! Very officiant and made everything plain sailing. Would highly recommend
Vanessa · 22 November 2024
Agent replied · 22 December 2024
Hi Vanessa, My absolute pleasure. Thank you for your feedback and recommendation. All the very best for the future.Kindest regards,Matt
★★★★★ 5/5
TrustpilotSelling our house as the market slowed
Put our house in the market at a difficult time but right from the start the team were upfront with us and managed our expectations well throughout the course of the sale. They (Conor and Michaela) dealt with all the viewings and all my queries efficiently. Even when I wasn’t asking, Conor called me regularly so I was fully up to date with progress. Would definitely recommend.
Debbie · 15 November 2023
★★★★★ 5/5
TrustpilotVery effiecient and speedy service …
Very effiecient and speedy service Jade and micheila were particularly helpful and lovely to deal with.
Edward · 6 November 2024
Agent replied · 22 December 2024
We are so pleased to hear that you had a positive experience with our service. We appreciate you taking the time to share your feedback. We are thrilled to know that Jade and Micheila were helpful and lovely to deal with. We will be sure to pass your kind words along to them.
★★★★★ 5/5
TrustpilotFleur and Jenny have been amazing
Fleur and Jenny have been amazing! Kept us in the know from start to finish and have always been available to answer any questions. Would highly recommend
Caitlin · 1 May 2024
Agent replied · 28 October 2024
Dear Caitlin, thank you for taking the time to review the service offered by Fleur and Jenny. I know they were delighted with the result and may we wish you all the best for the future. Alex & the whole team at Saddleworth.
★★★★★ 5/5
TrustpilotSupportive and reliable service
I have recently used Ryder and Dutton after a miserable experience with another estate agency. Lisa, from the Middleton office, has been amazing. She responded promptly to all my emails, kept me informed of any progress with our purchase and helped me with communications with both sellers and my own solicitor. Thank you, Lisa! You have made the process so much quicker and less stressful! I definitely recommend Ryder and Dutton.
Milena · 1 August 2023
★★★★★ 5/5
TrustpilotMoving home
Zoe and Geraldine's, smiling faces, helpfulness and excellent communication skills made buying a new home in the Mossley area much easier.I recommend these delightful ladies and their efforts in making a stressful task, into a pleasurable one
Customer · 19 September 2023
Agent replied · 28 October 2024
Thank you for your recommendation, we wish you all the best for the future.
★★★★★ 1/5
TrustpilotDon`t waste your time
They sent a letter saying they noticed our house had not sold yet & they could do better, After call with aaron was happy for them to come & talk about it. made an appointment after choosing a date from aarons email. no reply to email. They 1 belled my phone on the appoinment day (presumably so they could show thier boss a call was logged). I rang back immediatley & ws hung up on, I rang back 2 more times call not answered. waste of time from the start. I`ll stick with my current estate agent to sell my house
Mark · 3 October 2022
★★★★★ 5/5
TrustpilotRachael what a lovely girl so helpful…
Rachael what a lovely girl so helpful and polite o and patience ask for her ace
Paul · 1 November 2024
Agent replied · 22 December 2024
Thanks so much for your review. It is great to hear that you have been provided with a good service. We have two Rachael's in the team so it would be great to know which one provided you such a great service so that I can pass on your thanks.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotPleasant and helpful staff
Pleasant and helpful staff. Jade, at the Royton branch,kept me informed throughout when purchasing my property. Would definitely recommend. Thank you.
Margaret · 12 August 2024
Agent replied · 28 October 2024
Glad you enjoyed your experience with us. Thank you for the review.
★★★★★ 5/5
TrustpilotExcellent service provided by Matt at…
Excellent service provided by Matt at Ryder and Dutton, he went above and beyond to help us complete the purchase making us feel like valued customers.
Boucher · 13 May 2024
Agent replied · 28 October 2024
Thank-You for your review, if you need anything in the future please do let us know - Matt.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service, simple, good communication and no messing. Rachael and Niks have been great!
Chris · 29 November 2024
Agent replied · 22 December 2024
We're thrilled to hear you had such a positive experience! It's wonderful to know that our team members were able to provide you with excellent service. Thanks for your kind words for Niks and Rachael.Gareth HuntHead Of Lettings
★★★★★ 5/5
Trustpilot5* Service
Jade Michaela and Ammaarah gave 5* service. I was updated every step of the way.
GG · 14 November 2024
Agent replied · 22 December 2024
We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback. We're proud of our team and strive to provide excellent customer service.
★★★★★ 5/5
TrustpilotRyder and Dutton Mossley branch
Ryder and Dutton Mossley branch, great people to deal with. Really friendly and professional, always willing to go the extra mile. Geraldine and Zoe great assets to the business. Always happy to help. Wish them all the best.
Aqeel · 17 August 2023
Agent replied · 28 October 2024
Hi Aqeel. Thank you for your review it was a pleasure we wish you all the best from the team at Mossley
★★★★★ 5/5
TrustpilotIt's an amazing letting agent
It's an amazing letting agent, easy to deal with it and quick service. I highly recommended
Mahmmoud · 29 October 2024
Agent replied · 22 December 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our letting services. Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotBrilliant staff who are really helpful…
Brilliant staff who are really helpful and kept us informed of everything Also fab at getting people to come and view the property
Ken · 6 July 2024
Agent replied · 28 October 2024
Thank you for the great review , we appreciate you taking the time to do it. All the best from the Middleton team.
★★★★★ 5/5
TrustpilotUseful staff
Lizzie was good at keeping in touch and helped us get in the property- very good staff member!!
Amber · 16 November 2023
★★★★★ 5/5
TrustpilotFrom start to finish
From start to finish, everything went smoothly. Matthew, Lindsay & Carmel have been brilliant .
Carol · 7 November 2024
Agent replied · 22 December 2024
We're so glad to hear that you had a positive experience. We appreciate your kind words about Matthew, Lindsay, and Carmel. Thank you again for working with us!
★★★★★ 5/5
TrustpilotGeraldine looked after us from sale to…
Geraldine looked after us from sale to completion and kept us regularly updated during the process.
Tina · 22 October 2024
Agent replied · 28 October 2024
We are so pleased to hear that you had a positive experience with Geraldine. We appreciate you taking the time to share your feedback. We are committed to providing excellent customer service and we are glad that Geraldine was able to help you throughout the process.
★★★★★ 5/5
TrustpilotFreya and Lucy are fab!
Both Freya Mostyn and Lucy Clifford’s customer service has been fabulous throughout securing and handover of our rental property. We feel very grateful to have had dealings with both of them, they have been proactive and helpful with our requests and move. Thanks so much
Natalie · 5 December 2024
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