Trusted Agent profile · Rochdale
★★★★★
2,474 reviews across 2 platforms
33 Middleton Gardens, Middleton, Manchester, M24 1AB, Rochdale, M24 1AB
Part of Ryder & Dutton, see every office.
Ryder & Dutton's office in Rochdale, at 33 Middleton Gardens, is rated 4.8 out of 5 across 2,474 reviews on two platforms, including 331 Google reviews rated 4.8.
Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
4/5
TrustpilotDecent time when buying a property
Decent time when buying a property, they were informative about what was going on with the seller, and weren't rude or anything with the chasing. The welcome package was really lovely after completion.
Thanks, Daniel! We hope you're happy in the new home!
5/5
TrustpilotSuperb experience
Looking to move and have been searching for a while I saw this property with mortimers I had the pleasure of dealing with Rachel and Ella. From start to finish they where superb I had a couple of questions during the hosue move and they where quick to respond. They made the whole process easy and stress free. Great ambassadors for the company so thank you to you both and the team.
5/5
TrustpilotElla and Rachel
Rachel and Ella were very helpful and friendly with a good professional team throughout Thank you A wentworth-walker
5/5
GoogleI'm a first time buyer with my girlfriend and Lisa has guided us through the process of buying our first home through Ryder and Dutton. She was always available to discuss the purchase and she was brilliant at chasing for updates and helping to complete the purchase. I would happily use Ryder and Dutton, and Lisa, again in the future.PositiveResponsiveness, Professionalism
Thank you Jonny you were a treat to work with also, Im glad it went through when it did sorry I couldn’t hand over the keys myself but I wish you both all the best in your new home. Lisa
5/5
TrustpilotGreat service
Great service, I'm an investor and have purchased several properties from them. Always found them easy to deal with.
Thank you for your kind words and for sharing your positive experience. We appreciate your business and are glad to hear you found our team easy to work with.
5/5
TrustpilotHelpful
Conor & Michaela made the experience seamless and helped with advice best they could. Easy to get hold of and responded quickly to emails/phone.
5/5
TrustpilotTOP EMPLOYEE
What a pleasant experience dealing with you Jorgina Ashton. She not only did as she promised but kept me in touch whilst doing so and got a result. I think Tyder & Dutton have chosen well in Jorgina's employment. Steve R
Hi Steve R, thank you for your kind review. Jorgina is an asset to the company and a great fit for the team and I'm glad she was able to resolve the issue for you in a satisfactory manner. Best regards, Alex - Ashton Branch Manager.
1/5
TrustpilotI am not satisfied
I am not satisfied; I found the client myself. The agency is solely focused on profits from property sales. Only one email regarding the acceptance of the offer, then no further interest. Avoid it at all costs.
We are sorry you are not satisfied with our service, however, your comments about finding your own client are incorrect as your buyer ultimately only became aware of your sale due to our marketing and the original viewing we arranged for them.Lewis McLartyBranch Manager
5/5
Trustpilot1st time buyer move, no hassle
Georgia at ryder and dutton made my journey really easy, explaining all the steps, always on hand to assist the whole way throughout the process. Thank you for assisting me with buying my 1st time home im over the moon !!! ...
Hi Natalie, thank you for taking the time to leave a review. We are delighted that you found the process easy and its been a pleasure helping you buy your first home. Keep in touch and pop in to see us when you are nearby! Best regards, Georgia and the team at Ashton branch.
5/5
TrustpilotEvery aspect of the changeove
Every aspect of the changeover of the tenants was seamless and done very professionally and I would like to thank Elouise and Rachael
5/5
TrustpilotGood experience with difficult sale
I sold my house on behalf of my grandad recently there was a few issues along the way with buyers but Tom and Lauren where great throughout the whole process
Thank you for your kind review. It was a pleasure working with you.
5/5
TrustpilotReally helpful from start to finish!
Geraldine and Zoe were extremely helpful throughout the entire house purchase, from viewing to completion. They made everything so much easier and really helped my experience as a first time buyer!
4/5
TrustpilotStaff
Bryony Crookes was always very helpful, friendly and understanding.
5/5
TrustpilotRyder & Dutton were just great
Ryder & Dutton were just great and a shout out to Samantha, Freya and Gabrielle for their joint efforts.
5/5
TrustpilotBeen dealing with Gabrielle and she has…
Been dealing with Gabrielle and she has made the process so smooth and easy. Highly recommend her and R&D. They’ve made the process stress free for me as an investor.
Thank you for leaving a review of our service, we very much look forward to helping you find tenants for your future investments! Kind Regards, Gabrielle Wray MARLALettings Valuer
5/5
TrustpilotGood experience
Excellent photo’s got the marketing off to a good start. Once a buyer was found, Jenny Boyle did a sterling job keeping all informed and ensured the momentum was maintained until final completion.
So glad you were happy with the service, Steve! Thank you again.
1/5
TrustpilotDisgusting service
Disgusting service. How can I trust them to be there if i make the journey of 2 hours to view the house (1h each way)?Different agents give different information. Some agents have the appointments available and others don't. Some are just after your details and nothing else bothers them. All this mess created so much confusion and issues trying to rearrange the appointment which we booked a few minutes before wanting to rearrange. These guys spent like 20 mins or something all giving different information. We decided to just bun it and go to the viewing which was half an hour away from where we were. We wanted to get something done but all this crap, we decided to just go view the house. Rang in back again to confirm we are on our way and should arrive closer to the viewing time or something. We arrived only 6 minutes late as the Satnav took us slightly to the wrong address. Then all the mess and these guys no where to be seen. Then rang in the office. They said okay they will find out but nothing happened. We rang in back again and they put us on hold and after sometime, they said oh we left coz you were not there. Had an argument but they were not having it and asked us to come back again making a very long journey. our house is around an hour or more away from this desired house and we decided to visit it as we are in midway today. No apology or nothing just dont care about the clients or anything. If we lived in the city or near by then that makes sense but making more than an hour journey each way, would be so pathetic that someone who likes the house would be put off.
5/5
TrustpilotVery happy with all involved with my…
Very happy with all involved with my house sale, always happy to help with any queries as well as excellent communication throughout the whole process. Thank you
Thank you for the positive review! we appreciate your feedback, all the best from all at Ryder and Dutton, Heywood Branch
5/5
TrustpilotDifficult sale as we instructed using a…
Difficult sale as we instructed using a Power Of Attorney. Everyone we dealt with at Ryder and Dutton were excellent from the Manager to the rest of the team.Amy led on the sale and was always helpful and efficient.
Thank you for the review Ian, pleased to hear you were happy with our service - Tony & them team at Oldham branch
5/5
TrustpilotElla and Rachel are the best.
I had a fantastic experience with Ryder&Dutton, due to Ella and Rachel as my 1st points of contact. Their professionalism, friendliness, and helpfulness made the process of renting my house smooth and enjoyable. I highly recommend their services!
Thank you for your great review - Team Rawtenstall
5/5
TrustpilotExcellent all round service
Excellent all round service from first visit and valuation, through the selling process & completion. Always kept informed and easy to talk to when we needed it.
Hi Simon, thank you for your review. I'm glad everything went through and would like to wish you the best for the future. Kind regards, Alex & the whole team.
5/5
TrustpilotJenny Boyle,
Jenny Boyle,, move manager, has been extremely helpful and has kept us updated every step of the way. She has been professional, polite and patient throughout the whole process.
Thanks, Anne! It was a pleasure working with you. Best of luck in the new house-Jenny & The Chadderton team
5/5
TrustpilotGreat experience with this company
Great experience with this company. Smooth process of buying a house. Every time there was an issue, it was sorted quickly.
Thank you so much for your review! We're pleased to hear the process went well for you. All the best in the new house!
4/5
TrustpilotGeraldine has been really supportive…
Geraldine has been really supportive throughout the entire process and kept us informed and updated. I would recommend Ryder and Dutton, we had many viewings and sold quickly. Thanks so much
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