Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was really pleased with Ryder and…
I was really pleased with Ryder and Dutton. The staff are very friendly and helpful- always reviewing the situation and advising me on the best course of action. Once the sale was agreed Jenny did a marvellous job of checking in with the buyers and keeping me up to date on developments.
Sharon · 27 November 2024
Agent replied · 28 October 2024
Thank you for your kind words. We are thrilled to hear that you had a positive experience with our team. We strive to provide exceptional service and are delighted that you found our team to be friendly, efficient, and supportive throughout the process.
★★★★★ 4/5
TrustpilotHouse sale
Amy heaton was our negotiator, Amy was lovely and friendly enough,Communication was average.The service from Ryder & Dutton as a whole was average.
Kim · 13 December 2023
Agent replied · 28 October 2024
Hi Kim, thank you for the review and we hope you enjoy your new home! We strive to offer exceptional customer service, so if there is anything else we could have done to get a 5* review then please do let me know - we welcome all feedback! Tony - branch manager
★★★★★ 5/5
GoogleFantastic experience; with friendly, attentive staff who nevertheless would not sugarcoat their advice to help!
John · 17 January 2026
Agent replied · 17 April 2026
Thanks John! Pleased we made a positive difference. Wishing you all the very best going forward.
★★★★★ 5/5
GoogleAs an older couple selling our house it was a very stressful time, Ryder and Dutton Agents, especially Aaron Broome who was handling our sale was absolutely fabulous. He made sure we were kept updated in all aspects of the sale, and was really helpful explaining anything that we asked about. Thanks for all you have done.
Jackie · 24 October 2023
★★★★★ 5/5
TrustpilotElla L - Amazing Customer Service
Me and my partner are almost at the end of buying our first house through R&D. Ella has been so helpful and friendly throughout the process. She has chased anything we've asked her about and got answers to us so quickly. Very reliable, friendly and professional service.
Lily · 24 May 2024
★★★★★ 5/5
TrustpilotFabulous
What a fabulous experience we have had with Ryder and Dutton in buying our first home. Michaela and Conor were so friendly as well efficient and professional. All enquiries were dealt with immediately and we were kept up to date along the process which has moved so quickly. We would definitely recommend them in buying/selling your home. Thanks so much!
Laura · 2 August 2023
★★★★★ 5/5
TrustpilotLandlord is happy
As a landlord living some distance from my property I rely on the lettings team to look after my rented property. Following a recent scheduled inspection some repairs were identified. The team were able to arrange quotes for these repairs which made such a difference to me with living so far away. It's good to know the team are there to help with the practical side of managing a rented house.
Deborah · 6 December 2023
Agent replied · 28 October 2024
We're thrilled to hear about your positive experience with Freya and Alex. It's wonderful to know they went above and beyond to help you get your property ready for letting and find a new tenant and that their dedication and commitment to providing excellent service are truly appreciated.Gareth HuntHead Of lettings
★★★★★ 5/5
TrustpilotRyder and Dutton were great all through…
Ryder and Dutton were great all through the house purchase and ada kept me up to date with everything promptly would definitely recommend
Daniel · 21 July 2026
★★★★★ 5/5
TrustpilotServices were very good
Andrew · 18 November 2024
Agent replied · 22 December 2024
We appreciate your kind words and are glad to hear you had a positive experience with our services.Gareth HuntHead Of lettings
★★★★★ 1/5
TrustpilotUnethical practice and silent treatment…
Unethical practice and silent treatment after allowing me to be gazumped. Lost money on surveys and searches. Id never use or buy a property advertised with R&D. Zero stars from me.
MJ · 23 May 2026
★★★★★ 5/5
TrustpilotThank you to Nichola for always being…
Thank you to Nichola for always being professional and extremely helpful throughout the purchase of my house. I wouldn’t think twice about using Ryder & Dutton.
Craig · 12 September 2023
Agent replied · 28 October 2024
Thank you Craig, lovely feedback.
★★★★★ 5/5
TrustpilotJanet Warsap is amazing!!!
We recently sold our house through Ryder and Dutton in Rawtenstall and I can't believe how helpful and friendly they were. From the beginning Graham dealt with us in a friendly and professional manner and he really didn't seem to mind all the silly little questions I kept asking him. We also had the pleasure of having the sale handled by Roisin, who was always very understanding, friendly and helpful, and Janet who was absolutely amazing. Janet really went above and beyond and got me through a very traumatic time. Nothing was too much trouble and it was so reassuring to know Janet was just at the end of a phone call. She made me feel like I was her priority. I don't think I could have got through it without her. They are an absolutely amazing team of people and I would not hesitate to recommend them. Thank you so much Like Share
Jan · 1 December 2020
★★★★★ 5/5
TrustpilotWe’ve had a great experience buying our…
We’ve had a great experience buying our first home, the lady who we have been communicating with Megan D’Angelillo is brilliant, very friendly and always there to answer any questions which made the process much easier 😊
Rubi · 30 October 2024
★★★★★ 5/5
TrustpilotGreat experience
I’ve recently bought a house and there were a few frustrating solicitor hold-ups. I honestly can’t thank Emmy Spires enough for her help in helping things progress as quickly as possible and going above and beyond to help the sale complete. She always kept in touch and replied to queries keeping me fully informed regularly.
Natalie · 24 November 2023
★★★★★ 5/5
TrustpilotHighly recommended
So well organised.Thank you to the team for coordinating the potential buyers, showing them around the property and giving feedback. Special thanks to Geraldine Marsden who kept me informed along the process and advising me when problems occurred.Fantastic all round.
Stewart · 12 September 2024
★★★★★ 5/5
TrustpilotEveryone at Ryder & Dutton was very…
Everyone at Ryder & Dutton was very helpful and professional. In particular Amber was very helpful dealing with the viewings and Geraldine was really good at keeping us up to date and guided us through the process once the sale was agreed. Would highly recommend them
Rachel · 29 May 2024
★★★★★ 5/5
TrustpilotA very professional service
Nicole Ambrus was professional, knowledgeable and helpful.
Bernadette · 26 September 2024
Agent replied · 28 October 2024
We're so glad to hear that you had a positive experience. We appreciate your kind words about Nicole.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotEverything kept simple and easy to…
Everything kept simple and easy to manage . Nick very pleasant to deal with
Mr · 28 May 2024
Agent replied · 28 October 2024
Hi Philip, Thank you for the review. I am pleased to hear that you are happy with how your tenancy is managed by our property management team. Many Thanks,Sarah Sellick
★★★★★ 5/5
TrustpilotFrom start to finish the whole process…
From start to finish the whole process was brilliant. Everyone kept in contact, they priced my house correctly so the sale was quick, they were very informative about the process and they were just brilliant! A special shout out to Zoe Waterhouse, she explained everything well, kept us in the loop, and was so so lovely! Thank you for completing our house for us Zoe!
Customer · 10 February 2023
★★★★★ 5/5
TrustpilotExcellent service
Geraldine Marsden, big thanks for all the help on this delayed sale. Excellent help all the way through
Mike · 20 August 2026
★★★★★ 5/5
GoogleOutstanding service from Ammaarah Ali at Ryder and Dutton, she is very professional, responsive, and helpful. Overall, a very good experience.
AHSAN · 5 November 2025
Agent replied · 11 October 2026
Thanks Ahsan! Happy we could help, all the best.
★★★★★ 5/5
GoogleWe were selling an unoccupied house. We were given some good advice & tips. Claudette kept me informed of the offers & I had specific instructions on the type of buyer I wanted which she adhered to. Claudette was super efficient at chasing up my queries & getting back to me. Wouldn’t hesitate to recommend R&D
Sharon · 24 October 2023
★★★★★ 2/5
TrustpilotHouse was advertised at not the agreed…
When agent came round to value house she suggested to advertise at offers over £170,000 which was agreed, however when the house went live so to speak , it was advertised at £170,000 before that could be rectified an offer was made at £168000 also the estate agents fees discussed were £1750 plus VAT which with my maths is £2100 so why were fees on completion £2190 what really did I get for that anyway
Mr · 1 August 2023
Agent replied · 28 October 2024
Hi Mark,Thank you for your review and sharing your thoughts. We are disappointed that you felt our service fell below your expectations. All costs were as discussed and itemised on your invoice, we would be happy to explain these if you would like to contact us with your query.Please contact us on reviews@ryderdutton.co.uk if you wish to discuss any of the issues you raised further.Best wishes,Ryder & Dutton
★★★★★ 5/5
GoogleI had a pleasure to work with Claudette Cole from Middleton branch when I was putting my house on sale. She was very helpful and responsive. The entire selling process was so much easier because of her help. Thank you Claudette :)PositiveResponsiveness, Value
Michal · 24 October 2021
Agent replied · 23 October 2024
Thank You Michal for the review, it was a pleasure to help you through the process, all the best for future, with you new life abroad.
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