Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatherine Taylor is always helpful and efficient with enquiries, and always returns emails and calls quickly. Excellent service.
David · 25 October 2018
Agent replied · 23 October 2024
Thank you David for taking the time to leave a review. I’m pleased that you are happy with our service, we are always happy to help. Katherine
★★★★★ 5/5
TrustpilotFrom the start
From the start. We had help all through our journey. So Thankyou. For all the. Help Carmel. We got there in the end. Thankyou.
Elaine · 12 July 2024
Agent replied · 25 October 2024
Thank you for the review, Elaine!- Carmel & the Chadderton team
★★★★★ 5/5
TrustpilotWe were really pleased with the service…
We were really pleased with the service that we received from Ryder and Dutton in Holmfirth.In particular, our negotiator Fiona who made sure the long drawn out process went smoothly. We would thoroughly recommend them.
Liz · 3 December 2023
Agent replied · 25 October 2024
Thank you for your review Liz
★★★★★ 5/5
TrustpilotGood experience with Ryder & Dutton
Good experience with Ryder & Dutton, once property is sold it’s passed to specialist team to complete the sales process. This team was very well organised and communicated excellently. Would highly recommend.
Rory · 6 February 2024
Agent replied · 25 October 2024
Really appreciate the positive feedback, particularly in regards to our dedicated move manager team. Thank you again for working with us!
★★★★★ 5/5
GoogleThe best housing agency to sort out your property needs in the Manchester area. Hannah Kelly, the portfolio manager was very helpful and offered immense guidance throughout the whole process. She always kept me updated and made sure the proper things were done before the property was handed over to me. Very professional!!PositiveResponsiveness, Quality, Professionalism, Value
Justice · 24 October 2021
Agent replied · 23 October 2024
Hi Justice,
Thank you so much for taking the time to leave such a kind review. Please do not hesitate to contact me if you require any further assistance. Enjoy your new home!
Hannah
★★★★★ 5/5
TrustpilotProfessional, knowledgable and helpful
I have utilised Ryder & Dutton's services for many years. I have been able to trust their judgement and expertise in the matter of choosing tenants and assessing rents and on all matters involved with renting and tenants. I have always found that whichever department I have dealt with, the staff have been professional, knowledgable and very helpful. They have always been accessible and ready with advice.
Jennifer · 25 November 2023
★★★★★ 5/5
TrustpilotParents house sale
Plenty off communication,compassionate,dealt with minimal members off staff,so you knew who you was talking too not passed around to anybody, excellent service from start to finish.
Bowman · 30 May 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave us a review! Really pleased to hear you were happy with our service 🏠
★★★★★ 5/5
TrustpilotGreat customer service
Both Lucy and Sarah were great, very clear communication and quickly got everything sorted. Would definitely recommend Ryder and Dutton.
Liam · 1 November 2023
★★★★★ 5/5
TrustpilotShannon Laycock (Rawtenstall branch)…
Shannon Laycock (Rawtenstall branch) dealt with the sale of our house towards the end. She was very efficient and really helped in pushing to get it complete. Super grateful for all your help and going above and beyond to get our sale and purchase complete. Thank you! Emma and Joe
EMMA · 12 October 2024
★★★★★ 5/5
TrustpilotVery helpful staff
Very helpful staff. Moving house can be a very anxious time. Nothing was too much trouble and the staff were very understanding.
Susan · 8 August 2024
Agent replied · 25 October 2024
Thank for the review. Hope your happy in your new home.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, can’t thank Jade and Michaela enough.
Kaysha · 4 July 2024
★★★★★ 5/5
TrustpilotWas updated quickly throughout the…
Michaela, Jade, and Jenny did a great job. Was updated quickly throughout the process
Oliver · 10 December 2024
Agent replied · 30 December 2024
We're so glad to hear that you had a positive experience. We appreciate your kind words about Michaela, Jade, and Jenny. We're committed to providing excellent customer service and we're thrilled that our team was able to meet your expectations.
★★★★★ 5/5
GoogleGreat service.When the purchase of my new property looked like it was going to fall through,Lauren made a suggestion which turned everything around and I'm now in my lovely new home. Excellent.
Janice · 24 October 2022
★★★★★ 5/5
TrustpilotPurchased a property through…rawtenstall
Purchased a property through Rawtenstall office, Beth went above and beyond to help us. We would use Ryder and Dutton Rawtenstall again. Thank you Beth
Tony · 14 June 2023
★★★★★ 5/5
TrustpilotExcellent service
Graham, Matt & the team provided an excellent service throughout, going that ‘extra mile’ on occasions.
Gary · 21 November 2025
★★★★★ 5/5
TrustpilotThank you Jenny for all your help with…
Thank you Jenny for all your help with our sale. Your service throughout the process was a big help!
Richard · 17 November 2023
★★★★★ 5/5
TrustpilotMatt Couldn't be more helpful
Matt Couldn't be more helpful! Very officiant and made everything plain sailing. Would highly recommend
Vanessa · 22 November 2024
Agent replied · 30 December 2024
Hi Vanessa, My absolute pleasure. Thank you for your feedback and recommendation. All the very best for the future.Kindest regards,Matt
★★★★★ 5/5
TrustpilotSelling our house as the market slowed
Put our house in the market at a difficult time but right from the start the team were upfront with us and managed our expectations well throughout the course of the sale. They (Conor and Michaela) dealt with all the viewings and all my queries efficiently. Even when I wasn’t asking, Conor called me regularly so I was fully up to date with progress. Would definitely recommend.
Debbie · 15 November 2023
★★★★★ 1/5
TrustpilotBad agent M24
I was try to buy house for let from this agent. Got accepted offer last week and all documents was in place with them . Yesterday Senior Negotiator called me for details of my solicitor and I told them I will send them today . Today I got called from them and they told me “ they got high offer from different person ….. “and they need to cancellation my application ( when my offer was accepted first and were start our process to buying this property) never got that can of experience before….absolutely bad !! Never recommend to nobody !,
KN · 18 October 2022
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service. So patient and went the extra mile to sell the house.
Jayne · 21 December 2024
Agent replied · 30 December 2024
Thank you for sharing your feedback! We strive to provide excellent service and are thrilled that you found our team to be patient and helpful 😇
★★★★★ 5/5
TrustpilotSam & Emma really helped me so much…
Sam & Emma really helped me so much they are amazing!! Brilliant service!!
David · 20 December 2024
Agent replied · 30 December 2024
We are so happy to hear that you had a great experience! We appreciate your kind words about Sam and Emma. We strive to provide excellent customer service and we're thrilled to know that they were able to help you.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotVery effiecient and speedy service …
Very effiecient and speedy service Jade and micheila were particularly helpful and lovely to deal with.
Edward · 6 November 2024
Agent replied · 23 November 2024
We are so pleased to hear that you had a positive experience with our service. We appreciate you taking the time to share your feedback. We are thrilled to know that Jade and Micheila were helpful and lovely to deal with. We will be sure to pass your kind words along to them.
★★★★★ 5/5
TrustpilotFleur and Jenny have been amazing
Fleur and Jenny have been amazing! Kept us in the know from start to finish and have always been available to answer any questions. Would highly recommend
Caitlin · 1 May 2024
Agent replied · 25 October 2024
Dear Caitlin, thank you for taking the time to review the service offered by Fleur and Jenny. I know they were delighted with the result and may we wish you all the best for the future. Alex & the whole team at Saddleworth.
★★★★★ 1/5
GoogleReally poor service 👎 …
Uzma · 5 April 2025
Agent replied · 23 April 2025
Hi Uzma, thanks for taking the time to leave a review. We're sorry to hear you didn't feel our service matched your expectations. Unfortunately, we have no record of you on our system, and therefore can't see what your problem relates to. Please contact the branch so you can tell us about your experience further. Thanks
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