Trusted Agent profile · Rochdale

Ryder & Dutton Rochdale reviews

4.8

★★★★★ Excellent

2,367 reviews across 2 platforms

132 Yorkshire Street, Rochdale, OL16 1LD, OL16 1LD

Ryder & Dutton's office in Rochdale, at 132 Yorkshire Street, is rated 4.8 out of 5 across 2,367 reviews on two platforms, including 256 Google reviews rated 4.8.

Google logo

4.8 / 5

256

Reviews on Google

This office

Trustpilot logo

2,111

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rochdale office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Customer Service from Samantha and Freya

Samantha and Freya were rather prompt and polite bringing a warm and welcoming energy to what is usually a rather stressful process. Moving house is never easy but they were accommodating and answered all of our questions. We’re really happy with their service and how thorough and transparent they are and would recommend Ryder & Dutton to our friends and family too.

Nam · 9 December 2024

Agent replied · 30 December 2024

We are so happy to hear that you had a positive experience with Samantha and Freya. We strive to make the moving process as smooth as possible and it's wonderful to know that they were able to provide you with the support and guidance you needed. We appreciate your kind words and will share your feedback with the team.Gareth HuntHead Of Lettings

1/5

Trustpilot

Not very good service

A bottle house from you people read in Denton they didn’t tell anything wrong in the house. There’s when we bought the house we went there and we see there’s so many like door is not closing. Lock is not proper. The window is broken. They should tell us before.

Atiya · 19 March 2026

5/5

Trustpilot

Lacey Williams was exceptional in…

Lacey Williams was exceptional in communication and chasing up solicitors etc

Toni · 11 May 2026

Agent replied · 23 May 2026

Thank you for your positive feedback! We're happy to hear that you felt reassured throughout the process 🏠

5/5

Trustpilot

Adam dealt with the sale of my house

Adam dealt with the sale of my house, and I couldn’t be happier with the service I received. He has been very friendly, professional and helpful throughout the whole process. I can honestly say that the entire team at Ryder & Dutton have been amazing. They made what could have been a stressful process feel easy and straightforward. I’m extremely grateful for all their help and would definitely highly recommend them!!

Kay · 22 September 2026

5/5

Trustpilot

Grace made the process so much easier

Grace made the process so much easier! From the waiting game until we got our keys, she was fantastic. Thank you Grace and the team at Ryder & Dutton 😊

Bushra · 4 August 2026

5/5

Trustpilot

Experience was really easy throughout…

Experience was really easy throughout the whole buying process. We had good communication throughout and was assigned move manager, Ada to help speed things along. Would recommend using Ryder & Dutton.

Jemma · 21 July 2026

5/5

Trustpilot

Ryder and Dutton, Middelton

Elizabeth and Lisa were great throughout the whole process. They were friendly, professional, and always happy to help. We really appreciated all their hard work and support in helping us move house.

Jordan · 13 July 2026

5/5

Trustpilot

Catherine Salisbury is absolutely…

Catherine Salisbury is absolutely amazing! Without Catherine my new house would never have happened! I can’t believe how incompetent my estate agent was (never again)! Catherine literally chased the whole chain up and down to make sure the sales completed she was absolutely OUTSTANDING!!! Thankyou Ryder & Dutton! Your culture is clearly one that’s professional and literally goes the extra mile. Amazing xx

Nicola · 17 October 2024

Agent replied · 25 October 2024

We are thrilled to hear about your positive experience with Catherine. It's fantastic to know that she went above and beyond to ensure your house purchase went smoothly. We strive to provide exceptional service and are delighted that Catherine's dedication and professionalism were so evident in your journey.

5/5

Trustpilot

Thank you Geraldine

I would definitly recommend ryder & dutton. Geraldine kept me upto date on how the process was getting on. And made it easy for me as a first time buyer.

Scott · 26 July 2026

5/5

Trustpilot

Excellent service

We recently sold my parent’s house and completed the sale yesterday . We can’t thank Lindsey Power enough for her kindness and professionalism. Throughout the sale process we have felt that all queries have been dealt with in a timely manner and we have relied on Lindsey to guide us through the sale process . As a family we were keen not to sell what had been a happy family home for 60 years to investors and hopefully with Lindsey’s help we have achieved that . I would have no Hesitation in recommending Ryder and Dutton due to their guidance and excellent marketing we had a great deal of interest in the property. Since we do not live near the property and were away on holiday last week Lindsey and her colleagues did everything they could to facilitate the sale .

Julie · 27 November 2023

Agent replied · 25 October 2024

Thank you so much for the review, Julie. It was a pleasure dealing with you all. Best wishes to you and the family- Lindsey & the Chadderton team

5/5

Google

Nicole O’Brien has been extremely helpful during a very stressful time for our family. She has offered suggestions how to improve chances of selling and kept me up to date on a regular basis

Karen · 1 October 2025

Agent replied · 8 October 2025

Thank you Karen, glad we could help, we are here if you need further support!

5/5

Trustpilot

The most helpful team

The royton branch is absolutley fantastic! Michaela and Jade were lovely to deal with they kept us up to date with the process every step of the way, we also had the lovely Ammarah show us around for our viewing. Brilliant service and so friendly would always recommend. Thank you for making our experience that little bit less stressfull!

Heena · 7 December 2024

Agent replied · 30 December 2024

Thank you for your kind words! We are delighted to hear that you had such a positive experience with our team. We strive to provide exceptional service and it's wonderful to know that our commitment to communication and friendly service was appreciated.

5/5

Trustpilot

Thanks Paige for your hard work and…

Thanks Paige for your hard work and dedication.

Paradox · 12 May 2026

Agent replied · 23 May 2026

We appreciate you acknowledging the hard work and dedication. Thank you for your positive feedback! Gareth

5/5

Trustpilot

5 star service

Amazing customer service from start to finish! We dealt with Matthew and he was outstanding. Unfortunately our buyers solicitors were rubbish, causing everything to move at a glacial pace, but Matthew made sure that everyone was kept up to date, and the right people were chased! Can not thank the team enough! Worth every single penny, they definitely took a lot of the stress out of an already stressful situation! If I ever decide to sell again I will definitely be using Ryder and Dutton again. O

Peter · 17 November 2023

Agent replied · 25 October 2024

Really appreciate the kind words, Peter! Hope you're enjoying the new house!

5/5

Trustpilot

Great Communication and Service

We sold our house through Ryder and Dutton this year. We dealt with Lewis initially on valuing and listing the house. Then during the viewings and sale we liaised with Leon. The communication we received throughout was great, which we really appreciated due to issues in our chain. There were times when I thought the sale would fall through, but Leon worked hard to ensure that things were resolved and we eventually managed to close the sale. Our buyers team of solicitors and estate agents were useless and I really believe if it wasn't for Leon, then we likely would have ended up losing our sale. So I'd like to thank the team for helping us throughout the process.

Catherine · 16 November 2023

Agent replied · 25 October 2024

Hi CatherineThank you so much for the positive feedback. I know it was a tricky sale at the end so I'm really pleased we managed to get this over the line for you!

5/5

Trustpilot

Great service from Ryder and Dutton Mossley

Zoe Waterhouse and Geraldine Marsden from the Ryder and Dutton Mossley estate agents were great from the start of buying our house right until the end. Zoe was always available no matter when I rang, even at weekend. If for some reason she wasn’t Geraldine was. They were great at keeping on top of everything and chasing people up when needed. We also got a lovely welcome to your new home gift box when I picked up the keys. I would highly recommend them and would use again in the future.

Julie · 15 November 2023

Agent replied · 25 October 2024

Thank you for your review all the best for the future from Zoe & Geraldine

5/5

Trustpilot

Ada was amazing for us through our…

Ada was amazing for us through our purchase seeming how difficult and long process it was couldn’t have felt with a better person thank you very much

Joshua · 10 August 2026

5/5

Trustpilot

Jade and Jenny

Jade and Jenny made buying a home incredibly straightforward. As a newcomer to the UK and a non-UK citizen, I was worried the process would be challenging, but they made it easy to understand and manage. The explanations were clear, and the process was simple from start to finish. Highly recommend their support for anyone new to the UK home-buying journey!

Amal · 30 October 2024

Agent replied · 23 November 2024

We are thrilled to hear that Jade and Jenny made your home-buying experience so positive. It's wonderful to know that they were able to guide you through the process with clarity and ease, especially as a newcomer to the UK. We appreciate your kind words and are happy to hear that you found their support invaluable.

1/5

Trustpilot

Worst experience for a first-time buyer

We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.

Luk · 1 November 2023

Agent replied · 25 October 2024

Thank you for your feedback.As you have not provided a property address, and we are unable to find you in our system, we are unsure which property this relates to but we are obviously very sorry to read your review. If you have the time please could you email us at reviews@ryderdutton.co.uk so we can look into this for you.Thanks, Ryder & Dutton

5/5

Trustpilot

Professional and Dedicative Team

We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.

Bibin · 25 September 2024

Agent replied · 25 October 2024

We are thrilled to hear that you were able to purchase your dream home. We understand that buying a home can be a long and sometimes challenging process, and we are so happy to hear that our staff was able to provide the support and guidance you needed. We are proud of our team and their commitment to providing excellent customer service. Thank you for your kind words and for recommending us to your friends and family.

5/5

Google

Hi, this is the first time I've rented with Ryder and Dutton, an I just wanted to thank Samantha Whalen firstly for helping me in getting this house to rent an keeping me informed with every step of the whole process, forms to fill in etc she was very professional. I also want to give a Massive Thank you to Nicole O’Brien who has then taken this over and dealt with any issues in a prompt way, she is lovely to speak to and great customer service, she's always kept me informed and chased things up for me, nothing is too much trouble for her, so happy with her service and would highly recommend this company.

Joyce · 24 October 2023

Agent replied · 23 October 2024

Thanks Joyce, glad we could help😊 …

5/5

Trustpilot

Graham and his team have been simply…

Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!

Mr · 5 December 2024

Agent replied · 30 December 2024

Thank you so much for your review. Wishing you all the best for the festive period and into 2025. If you ever need us again, please do not hesitate to contact me and I'm sure we'll bump into each other in the fabulous Rawtenstall market for a coffee!Graham.

5/5

Trustpilot

excellent

You dont have a how did we do? just FYI, i spoke to an absolute star who assisted me with my issue and dealt with it, even though it threw up a couple of issues for her. Just replying so u can forward, Laura was efficient, easy to talk to, knowledgeable and helped me massively! Thanks for making the call so easy! :) 10 outta 10.

Andre · 1 August 2024

Agent replied · 25 October 2024

Thank you for the lovely review 😇

5/5

Trustpilot

Just bought our first home!

Just bought our first home with Ryder and Dutton! Very impressed with their level of professionalism from start to finish, maintained contact between myself and solicitors throughout ensuring things went smoothly and issues were being resolved promptly. I would like to thank Geraldine Marsden from the Uppermill branch for all her hard work and perseverance. Her knowledge and expertise proved invaluable with the purchase and we can't thank her enough!

Rob · 22 May 2024

Agent replied · 25 October 2024

Hi Rob, thank you for your review and kind words. I will ensure Geraldine is updated on you comments and may we wish you all the best for the future. Kind regards, Alex & the team at Uppermill.

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