Martin & Co Rochdale and Bury reviews

★★★★★ 5/5

Google

We have just recently moved in to a rented property with Martin and Co and I think of all the agencies we have been with this one is by far the best. Cerys helped us with moving in and now any help we need is with Ben. They are both so professional, friendly and extremely helpful. Thanks to them we are now happy in our cosy home and we know that if we need anything they are sure to respond and take the necessary action.

Michelle · 4 July 2021

★★★★★ 5/5

Google

Really impressed with Martin and Co. We sold our house for 10K above asking before it was officially put on the market. Cerys and Andrea have been really helpful throughout the 3 months that it took to complete. If you are looking at selling a home, Id definitely recommend giving these guys a shout.

Ben · 1 February 2024

★★★★★ 5/5

Google

As a tenant, I have been really pleased with the responsiveness of Martin & Co in Rochdale from viewings to ensuring our move in went smoothly. Maintenance was also dealt with quickly. Can't ask for more - thanks Daisy, Lisa and the team!

Rosie · 29 September 2025

★★★★★ 5/5

Google

Great service from Martin & Co would definitely use them again! Abby was incredibly helpful and answered any questions we had when buying our first home. She ensured our move was as smooth as possible and recommended a great broker who we got a very got deal with for our mortgage.

Nafeesa · 2 March 2024

★★★★★ 5/5

Google

Currently going through the process of applying for a rental property and it has been a breeze so far - Daisy contacted us as soon as we sent an enquiry, arranged a viewing straight away and helped us apply for the property - she's been so helpful and flexible with our requests. Definitely one of the best experiences we've ever had with an estate agent, fingers crossed we get the property.

D · 9 May 2025

★★★★★ 5/5

Google

I have just sold a buy-to-let flat in Rochdale, that I bought over 16 years ago. Martin & Co Rochdale have managed the letting throughout and also handled the sale. I can throughly recommend them for both lettings and sales. The staff have been professional, conscientious and friendly throughout that time.

John · 6 February 2024

★★★★★ 5/5

Google

Abby was our go to at Martin & co for our sale. She was always helpful and informative as well as friendly and easy to deal with. Great service

David · 5 February 2025

★★★★★ 5/5

Google

Lovely meeting Lisa today for a property viewing, her and Daisy were both very helpful with getting an application through efficiently and answering all our questions. Thank you !

Luce · 29 January 2025

★★★★★ 1/5

Google

A really poor estate agent, they include astronomical administration fees for copying and pasting tenancy agreements, a lot higher than other estate agents I have dealt with. Sadly the administration fees don't go towards a smooth experience with staff, of course I can only comment on the staff I have dealt with. After multiple requests for a copy of the tenancy agreement, we only managed to get access to it the day before we were due to move. They told us the day before moving that we HAD to buy tenants insurance before we could move in, no mention of this any time before, so with less than a day to find insurance, they conveniently suggest an insurance company they work closely with. Martin & Co are company which seems desperate to take as much money off you possible, for as little work as possible. I'm sure this isn't just the case for Martin & Co, but in my own experience I haven't come across other estate agents who have such poor customer service and shady business practices. I wouldn't use Martin & Co again for a rental property, I can't speak for they way they deal with sales. Staff in the branch cannot change the fees implicated by Martin & Co, but they can change their attitude towards customer's. I could give more examples of my experience, and if management at Martin & Co would like to discuss, please feel free to contact me. *Edit in response to Martin & Co Rochdale: Suggesting my review is malicious to undermine me is incredibly unprofessional and rude. I have raised legitimate issues, some of which have been raised in previous reviews, and again have been totally dismissed. I have shared my honest experience, and to be dismissed so quickly and bluntly is very disheartening. My intention wasn't to discredit Martin & Co, but your response comes across hostile and deflective. I am more than happy to upload documents and correspondence I have had with Martin & Co to back up my review, would this help? I did not suggest the fees Martin & Co charged for admin costs, and check in / out costs were unlawful, but I do believe they were high compared to other estate agents in the area, in my experience anyway. Letting agents fees have generally been considered immoral, which is partly why they have been scrapped. I understand other estate agents did the same at the time, but that doesn't make it any better. Please would you explain which part of my review is malicious? I will not be removing my review, I believe I have been more than fair. In my review, I decided to leave out other issues I had with Martin & Co, again, I am more than happy to provide details of this including emails and photographs. Just to clarify, it was definitely the Rochdale branch I dealt with. Do I need to provide proof of this for my review to be taken seriously?

Mishhhhmishhhh · 23 May 2020

★★★★★ 5/5

Google

I'd never rented before and therefore was quite nervous to begin but the staff here have been nothing but helpful and polite. The process to begin renting with you was not full of pressure and worries. And when visits are taking place, the staff are friendly and respect your space. A big thank you to Stacey - she's always lovely!

Rebecca · 19 April 2023

★★★★★ 1/5

Google

Con company Lie to you Won’t tell you offers on a property and will try to rip you off big time STAY CLEAR Spoke to Cerys Jones I viewed a house on leamington street Rochdale no.33 And placed an offer of £71,000 Which was accepted a couple of days later Then I started arranging the documents they required Meanwhile they did not remove the property from sale or even put it on offer Later got an email saying another buyer is offering more money and wanted me to increase my offer which I did to £73,000 But they went and sold the property to someone else Absolute cheats When buying from these guys make sure you get a locked offer before making the offer

Najaf · 5 July 2019

★★★★★ 5/5

Google

We recently sold our rental property in Rochdale via Martin & Co. They had managed it for the last six years and when our tenant gave notice we decided it was the time to sell and make use of the equity we had built up to help in our retirement plans. They were very proficient, even recommending contractors to update the property which ultimately led to a higher than expected sale price. Thanks again to Phil and his team for looking after our property and in securing the sale. We wish you all the best for the future, David & Lynn.

David · 5 July 2019

★★★★★ 5/5

Google

As a landlord living out of town, I wanted Martin and co to manage my let. They never once let me down in the 5 years I used their service, the house was always let out to excellent tenants and all issues were resolved effectively. In October 2018 I decided I wanted to sell my property. I knew M+C had a sales department but had always associated them with rentals not sales but for ease of access for potential buyers I decided to keep it all in house despite my reservations. I’m really pleased I made that decision, over the first weekend of it being on the market they had a number of viewings that resulted in 3 offers and it was sold subject to contract shortly after with comlpletion in February 2019, 4 months - job done. I cannot praise Phil and his team, both rentals and sales, enough.

Andy · 2 June 2019

★★★★★ 5/5

Google

Having just moved out of our property that we rented for over 10years I would like to give a big thank you to Martin and co. As tenants we had the best experience thanks to you guys ! Our home always felt our home and I think that’s the key to a great landlord/tenent relationship any issues were dealt with promptly and to our convenience ( there was never many ) and I found all the staff extremely polite helpful and just down to earth. I would like to give a special mention to Emma who has been excellent with insuring out checkout/move went as smooth as possible believe me 10years of stuff is not easy to move ! Thank you Martin and co for 10 years of happy memories and laughter in our home. 👍🏻

Paula · 24 May 2019

★★★★★ 5/5

Google

Having made the decision to let our house, it was important we chose a reliable letting agent. We chose Martin & Co as we had met Phil Watson when he managed some apartments in the block where we used to live. We had been impressed by his professionalism. An excellent tenant was found in less than a week. Regular inspection visits were carried out during the tenancy. Always helpful advice from Emma and the team. We would have no hesitation in recommending Martin & Co

Janice · 24 May 2019

★★★★★ 5/5

Google

We were with Martin and Co for 2 years in a wonderful house! Any issues and they were rectified as soon as possible. Nothing was ever an issue. The main person who made our experience better was Emma. She has been nothing but helpful from the start, always understanding and was fantastic from start to finish! If I ever needed to go back to Martin and Co I would go straight to Emma! She was pleasant and helpful and really went out of her way to help us, even when I was emailing non stop 😂 so from the bottom of our hearts thank you Emma, all the staff at Martin and Co and all the maintenance guys when we had the bad winds and flying fence panels! Would I recommend this company ..... 100% yes!!! Thanks Emma and Martin & Co Rochdale!!!!

Tasha · 20 April 2019

★★★★★ 5/5

Google

I had a viewing at a property and was shown around by Ben who was very professional and knew what he was talking about, he answered every single question I had given him, very easy to talk to and understanding, when I went to he estate agent I was greeted by Nicole who made it a lot easier than what it was to fill in some paperwork, she was very helpful! Would highly recommend! Thank you guys!

Rayanne · 23 May 2020

★★★★★ 5/5

Google

Great experieance using Martin & Co, highly recommended especially Cerys Jones who went out of her way to help us with a difficult situation. Very professional very friendly service by Cerys. Anyone wanting to rent contact Cerys at Martin & Co she is very helpful

JOHN · 1 March 2024

★★★★★ 1/5

Google

I'm extremely disappointed with the service provided by Martin and co. I lived at 90 Ada street for 3 years. The boiler in my unit started leaking for ages, and despite multiple requests, the agency failed to address the issue promptly. They send the maintenance people and they couldn’t find the leakage or from where the water is coming. They asked me to find the leakage. And also the bathroom leaks and after a shower the whole water will be in kitchen. The landlord came he done some painting but it’s still leaks. Both the agency and landlord were also unresponsive and uncooperative. When we moved from the home they took our half of our deposit saying the landlord was not happy about the cleanliness and they can’t give directly to other tenants. It doesn’t make any sense for new tenants you have to provide them with everything new. It’s not fair to take the previous tenants money to do all your works. Before we moved we cleaned the property as much we can and maintained everything really good. The lack of maintenance and disregard for tenant concerns have made living in the property a nightmare. I would advise others to think twice before dealing with this agency.

Amrutha · 6 November 2025

★★★★★ 5/5

Google

I had a wonderful experience with Daisy, the Letting Negotiator, during our property viewings. She was incredibly professional, patient, and attentive throughout the process. Daisy took the time to show us two properties and answered all our questions with a warm and reassuring attitude. Even though we’re still awaiting a positive response from the last viewing, we were genuinely impressed with her excellent service. She made the entire experience smooth and stress-free. I truly appreciate her dedication and would highly recommend her to anyone searching for a new home.

Bibilomo · 6 November 2025

★★★★★ 5/5

Google

Martin & Co have always been very helpful, we have been renting a property for the last 4 1/2 years , they have dealt with any problems that have arisen promptly and efficiently. Rachael and the rest of the team have always been very courteous and helpful. We are in the process of moving to another property now, only because the Landlord is now selling the property. I can only say Phil and Rachael, have been very supportive and sympathetic during this process, as we were very happy there. Thank you Emma for making the checking out process run smoothly and quickly. Very helpful, quick response to any problems, very efficient service as always. Thank you Helen! :)

Patricia · 5 July 2018

★★★★★ 5/5

Google

Martin and Co. Rochdale have managed my properties for over 15 years and they’ve been brilliant. Really easy to deal with, quick to sort out any problems and always answer the phone with a smile! Would highly recommend.

Justin · 5 September 2025

★★★★★ 5/5

Google

Niki and Abby were so supportive and a friendly manner in selling our uncles house they provided a great service thank you to both of you xx

Karen · 19 December 2025

★★★★★ 5/5

Google

Fantastic work by Cerys, great attention to detail and a lovely touch with the welcome basket! Also Cerys was very patient & reassuring with the checks, made the whole experience easy & stress free. I would highly recommend Martin & co and Cerys for any of your letting, buying or selling needs, easily the best estate agents I’ve ever used.

Josh · 29 December 2022