Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you for the service you gave to us. We have moved from this agency but if we ever need 1 in the future we will go with these again. Checking out service was good and easy so thank you.
Mason · 30 July 2020
Agent replied · 30 July 2023
Hi Mason, thank you for your 5* review and kind words. Best regards, Martin & Co Rochdale
★★★★★ 5/5
GoogleThank you for the service you gave to us. We have moved from this agency but if we ever need 1 in the future we will go with these again. Checking out service was good and easy so thank you.
Mason · 4 July 2020
Agent replied · 4 July 2023
Hi Mason, thank you for your 5* review and kind words. Best regards, Martin & Co Rochdale
★★★★★ 5/5
GoogleExcellent service, really dedicated team who know the business inside out. They took on a very challenging project for me, and have delivered beyond my expectation. A pleasure to work with - I could not recommend them highly enough.
Fiona · 4 July 2020
Agent replied · 4 July 2023
Hi Fiona, thank you for your 5* review and kind words. It has been great working with a Landlord open to new ideas and the courage to implement them. Having recently let the sixth unit for you it looks to have paid off all round! Thanks again and best regards, Phil
★★★★★ 5/5
GoogleThey have a great team and it’s been great working with them.
Rue · 16 November 2023
Agent replied · 8 February 2024
Hi Rue, thank you for your kind review. The team work very hard to provide excellent customer service and i will pass on your comments.
★★★★★ 5/5
GoogleOur Martin & Co experience in getting our rented property was dealt with fantastically by Charlotte. She was professional, helpful and easy to communicate with. She was always there to answer any questions and was very efficient. The whole process was quick and simple.
Sarah · 6 July 2015
Agent replied · 1 June 2023
Hi Sarah, thank you for your review! :)
★★★★★ 5/5
GoogleFrom the start of the process of selling given clear picture as to how the sale would proceed. Team kept in contact with me and I was kept informed of all issues. I was impressed with their market awareness.
John · 5 July 2019
Agent replied · 4 July 2023
Hi John, thank you for your 5* review. We would like to take the opportunity to wish you both all very the best on your relocation / new life in Wales! Best regards, Phil
★★★★★ 5/5
GoogleUsed as a Managing agent and Sales agents, really helpful people even though as can be exected nothing ever goes smoothly the people that work here do all they can to help you along the way
A · 4 July 2020
Agent replied · 4 July 2023
Hi Alfie, thank you for your 5* review! It has been a pleasure working with you over the last few years. If ever you choose to invest up this way again please do not hesitate to get in touch (we can also provide a property sourcing service if required). Best regards, Phil
★★★★★ 5/5
GoogleWe used Martin & Co to sell my mum's bungalow and would like to commend the team on their professionalism, through what was clearly a difficult time for us. We would not hesitate to recommend them.
Pauline · 4 July 2020
Agent replied · 4 July 2023
Hi Pauline, thank you for taking the time to provide a five star review, it’s appreciated. Martin & Co Rochdale
★★★★★ 5/5
GoogleI have been a tenant with Martin & Co since 2014
They have always been great to deal with, friendly and helpful
Cant thank them enough
Colin · 19 April 2022
Agent replied
Hi Colin, thank you for your 5* review!
★★★★★ 5/5
GoogleBest letting agents I been with, efficient and helpful with quick responses and seamless way of reporting problems. Staff are lovely would highly recommend.
Connor · 4 July 2022
Agent replied · 4 July 2023
Hi Conner, thank you for your 5* review! I will share your comments with the lettings team :)
★★★★★ 1/5
GoogleJust a bunch of inexperienced people who have no idea on how to look after tenants all they want to do is charge you for ridiculous things stay well clear from them
Martin · 4 July 2020
Agent replied · 4 July 2023
Hi Martin, I have checked our records and can find no history of you as a tenant, applicant or otherwise. Please can you check you have reviewed the correct Martin & Co office? We have over 190 owner managed offices throughout the UK and judging by your other reviews, you appear to be South Manchester based? Perhaps our Stockport, Chorlton of City Centre office were the intended recipient of your review? I can assure you as a qualified, ARLA licensed letting agent, established in Rochdale 14 years ago, we are not "inexperienced" and we most certainly do not charge for "ridiculous things". We would therefore be very grateful if you could remove your review. If you still feel your review is valid, please do not hesitate to contact the Rochdale office on 01706648277 where we would be happy to discuss it with you.
★★★★★ 1/5
GoogleWorst experience ever!!
Many problems.
2 years dealing with them, glad I'm out.
Very nice until we signed, after that.. it was a nightmare.
Do not use this company, check other reviews online (the real ones like this)
JJSF · 6 July 2015
Agent replied · 4 July 2023
Dear JJSF,
I am sorry to hear you have experienced issues with my company.
We have tried to identify you from your google+ account initials in order to contact you, but without success.
If you would like to contact me direct I would be more than willing to listen to any concerns you wish to raise and take any appropriate action.
I look forward to hearing from you.
Kind regards,
Philip Watson MARLA MCMI
Managing Director
★★★★★ 5/5
GoogleExcellent service on the sale of my flat. Feel like I have known the staff at Martin and Co all my life and would definitely use them again. Wonderful and friendly staff through the whole process
Keely · 5 July 2017
Agent replied · 4 July 2023
Hi Keely, thank you for your 5* review and kind comments! :)
★★★★★ 5/5
GoogleHelpful, understanding and very professional in dealing with problems.
Carol · 10 July 2023
Agent replied · 10 July 2023
Hi Carol, thank you for your 5* review! :) I will ensure our property management team are aware. Best regards, Martin & Co
★★★★★ 5/5
GoogleThe maintenance team responded very fast and efficiently to our emergency, despite it being 9pm weeknight. Couldn't have been better, issue all resolved within an hour.PositiveResponsiveness
Chris · 25 May 2021
Agent replied · 24 May 2024
Hi Chris, thank you for your 5* review, it's appreciated. Best regards, Martin & Co Rochdale
★★★★★ 5/5
GoogleRecently had Martin & Co round to Value our property. Really good service, professional and friendly. We respected the honest advice and opinions from Phil.
Stephen · 4 July 2021
Agent replied · 4 July 2023
Hi Stephen, thank you for your 5* review! It's very much appreciated :) Best regards, Martin & Co
★★★★★ 5/5
GoogleGetting a good experience with them. Responding well to the complaints raised.
Raj · 6 March 2023
Agent replied · 4 July 2023
Hi Raj, thank you for your 5* review! It's good to hear you are happy with the works authorised by your landlord and recently completed. I will ensure the property management team are aware. Best regards, Martin & Co
★★★★★ 5/5
GoogleAbby managed our house purchase in a very friendly, helpful and professional manner. Many Thanks.
Bonny · 8 August 2022
Agent replied · 4 July 2023
Hi Bonny, thank you for your 5* review, I will ensure Abby is aware! :) We would like to wish you all the best in your new home! Martin & Co
★★★★★ 5/5
GoogleGreat service from the team at Martin Co. They always ready to help, very professional service.
Rosario · 7 November 2021
Agent replied
Hi Rosario, thank you for your 5* review it is much appreciated! :)
★★★★★ 1/5
GoogleExtremely poor in every aspect over my 5 year tenancy.
I have been renting with multiple agencies for 13 years and these were by far the worse.
Ben · 5 July 2017
Agent replied · 4 July 2023
Hi Ben, we're sorry you feel that way. We feel the 1* review is a little unfair though, as we did try during the 5 years to get the required works completed in a timely fashion - leak under sink, boiler repair, velux window issue and guttering. However, even when we eventually received approval you didn't help matters by denying or delaying access on a number of occasions... Should you wish to discuss further please do not hesitate to contact us. Best regards, Martin & Co
★★★★★ 5/5
GoogleRecently rented a property via Martin&Co, extremely helpful and responsive (Didn't have to chase once).PositiveResponsiveness, Professionalism
Luke · 2 June 2021
Agent replied · 1 June 2024
Hi Luke, thank you for your 5* Review! All the best, Martin & Co
★★★★★ 5/5
GoogleUsed them to sell our home and we couldn't fault them from start to finish.
Martin · 23 June 2021
Agent replied
Hi Martin, thank you for your 5* review! :) We wish you all the best in your new home and for the future. Phil
★★★★★ 5/5
GoogleIt was good great people polite
Shaan · 4 July 2022
Agent replied · 4 July 2023
Hi Shaan, thank you for your 5* review it is appreciated!
★★★★★ 1/5
GoogleThe service is not customer-friendly!The feeling was, when we looked at the house as if I had been charged!!!
Lilko · 5 July 2017
Agent replied · 4 July 2023
Hi Lilko, we have looked through our records and cannot find any record of you or having conducted a viewing with you. Given your other google reviews are Nottingham based, please can you check you have the correct Martin & Co office as each one is independently owned and managed... Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.