Every review we hold for the Rochdale office, from every platform, shown as written. First names only.
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5/5
GoogleWe sold our house recently through Cowell
& Norford and weβre really happy with the service. Really good photos of the house were taken within a couple of days and the house was on the market in less than a week after deciding to contact estate agents. As Craig told us, our house sold quickly which was great. Amy was our contact throughout the sale process and she was excellent, keeping in regular contact, providing us with help and information. Her calm and positive approach to everything was really appreciated. Christina oversaw the process after a sale had been arranged and she worked tirelessly, going above and beyond to make sure things went to plan.
Carole Β· 27 March 2026
Agent replied Β· 17 April 2026
Hi Carole, we're immensely grateful for your kind words! It's fantastic to know our team, including Amy and Christina, could make this journey stress-free for you. Hearing that you were pleased with both the speed and communication really inspires us. Wishing you happiness in your new adventure!
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5/5
Googleπ From my initial call to view a property, which I had a great pleasure of dealing and contacting Amy in regards to. It was just such a seamless process and always greeted with a smile by Amy and the team at Rochdale.
π Amy went 1 step further by introducing me to their in house Mortgage Broker (Adam) who was also as good as Amy and gave us the best mortgage offers he could with always ensuring to keep me fully up to date with each time things progressed.
π Amy always took my call and returned my call when I needed it, to ensure to provide support where she could with details to anything I did ask for with great negotiation skills on both sides.
π«‘ I would like to Thank Cowell Norfold for having a great set up, lovely office but mainly Amy for her great customer service skills and working to secure my new forever family home! Thank you π₯³β€οΈ
Wajid Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you, Wajid, for such a lovely review. Weβre really pleased to hear Amy and the Rochdale team made everything feel seamless, kept you updated throughout, and that Adam was able to help you find a great mortgage deal. Congratulations on securing your new forever family home, and thank you for choosing Cowell Norford.
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5/5
GoogleThe smoothest experience my husband and I have experienced when renting our new home! Keira and Ashley made the process of renting our lovely home so quick and easy! They were with us every step of the way always keeping us updated from the very beginning! The referencing process was a breeze! We are so excited to move into our new home with our little toddler. Definitely recommend them!!!
Sumaiyah Β· 3 April 2026
Agent replied Β· 17 April 2026
Hi Sumaiyah, we're absolutely delighted to hear about your fantastic experience with Keira and Ashley! It's wonderful to know they made renting so smooth and effortless for you and your family. We're over the moon that youβre excited about your new home. Your recommendation means the world to us!
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5/5
TrustpilotJust got a house on rent from thisβ¦
Just got a house on rent from this company. Amazing service, wide network, beautiful houses. Keira was the lady who helped me a the way long through the process. She was cool, calm and ready to help till I moved in. Hats off to her and the company. I hope cowell & Norford will give her a promotion.
Arslan Β· 17 February 2026
Agent replied Β· 24 September 2026
Thank you so much for your fantastic review! Weβre delighted to hear that you had such a positive experience finding your new home with Cowell Norford.
Itβs especially lovely to hear your kind words about Keira and how helpful and supportive she was throughout the process. Weβll make sure your feedback is passed on to her, including the promotion recommendation! π
Thank you for choosing Cowell Norford, and we wish you all the very best in your new home!
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5/5
TrustpilotProfessional service
We would like to thank Eleanor for handling our sale. She was helpful and professional throughout the process. She kept us fully informed and nothing was ever too much trouble.
Ferrand1 Β· 22 August 2026
Agent replied Β· 24 September 2026
Thank you for taking the time to leave such a lovely review. Weβre delighted Eleanor made your sale feel well looked after from start to finish, keeping you informed and making the process as straightforward as possible. Weβll be sure to pass your kind words on to her. Wishing you all the very best in your new home.
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5/5
GoogleA huge thank you to Sophie, James & Christina at Cowell & Norford Bury Rd Rochdale.
A smooth sale from start to finish with weekly updates with the sale progression.
Definitely recommend Cowell & Norford Rochdale to anyone looking to buy or sell.
Thank you
Enterprise Β· 10 April 2026
Agent replied Β· 17 April 2026
Hey there! We're so grateful for your rave review and kind words about Sophie, James, and Christina. It makes us happy to know the process was seamless and you felt well-informed throughout. Your recommendation is truly valued! π‘ β¦
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5/5
GoogleA BIG thank you to everyone at the Bamford branch of Cowell & Norford - particularly Amy. Amy really helped in getting our purchase through on time. We experienced an extremely well communicated purchase. Nothing was too much trouble for Amy she was very helpful especially towards the end when it gets stressful !!
Adam Β· 17 January 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Adam! I'm delighted to hear that Amy and our team were able to assist you smoothly with your purchase. We always strive to ensure a well-communicated and stress-free experience for our clients.
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5/5
Google"Keira has been a huge support during my home-search journey. She went above and beyond, kept me reassured, and genuinely cared about helping me move forward. I'm really thankful for her kindness and hard work thank you so much Kiera π β¦
Lita Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Lita! I'm delighted to hear that Keira was such a great support and truly made your home-search journey a positive experience. Your appreciation for her diligence and kindness means a lot to us.
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5/5
GoogleAmy Heaton is seriously amazing. She was super helpful and on top of everything from start to finish, and made the whole home buying process way less stressful. She explained every step, answered all our questions, and genuinely cared about β¦
Kader Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Kader! We're delighted to hear that Amy made the home buying process less stressful for you and provided such helpful service. It's fantastic to know she was able to guide you smoothly and that you felt well taken care of.
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5/5
GoogleSophie was extremely helpful and understanding and helped me through the process of buying my property from start to finish! Thank you Sophie for all your help and kind words along the way.
Leesa Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you, Leesa, for your lovely review. Sophie will be so pleased to hear she was helpful and understanding and supported you all the way through your purchase from start to finish. We really appreciate your kind words.
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5/5
GoogleCraig has been nothing but amazing and helpful all the way through our sale journey.
We had a lot of ups and downs with no fault from Cowell and norford but Craig β¦
Chelsi Β· 17 January 2026
Agent replied Β· 17 April 2026
Thank you so much, Chelsi, for your kind words! I'm delighted to hear that Craig and Maisy were able to make your sale journey smooth and stress-free. We truly appreciate your trust in Cowell Norford Estate Agents and are here for any future real estate needs.
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5/5
GoogleBrilliant services and Maisie was so much help,easy to talk to and excellent customer service.Wouldn't of done it without herπ€ β¦
Terri Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Terri! We're delighted to hear that Maisie provided brilliant service and made everything easy for you. We're lucky to have her on our team.
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5/5
GoogleHighly recommended. I bought my first house through them. Maisie and Sophie were great and helped me with all the queries.
Aamash Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for the wonderful review, Aamash. I'm delighted to hear that Maisie and Sophie were able to assist you effectively with your first home purchase. We wish you all the best in your new home!
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5/5
GoogleBen Turner goes above and beyond. From day one he was consistently professional, honest and reliable. The sale of my house was a difficult and long drawn out process due to the poor performance of my buyer's solicitor. Ben stepped up time and time again to help ease the frustration for myself and my buyer. Thank you Ben for your patience, professionalism, tenacity and willingness to go out of your way for months on end, you are an absolute credit to this team. I would highly recommend Cowell and Norford to anyone wishing to buy, sell or rent. Thank you and good luck with future business. Tom
Tom Β· 9 November 2023
Agent replied Β· 8 November 2024
Hi Tom, thank you for the amazing feedback. We look forward to helping you with any future moves! Thanks, Ben.
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5/5
GoogleI can't recommend Cowell and Norford Estate Agents enough! They recently helped me find and purchase my dream home. From start to finish, they were always there to answer my questions and address any concerns. The team was professional, and knowledgeable, and went above and beyond to make the process smooth. Oliver and Christina were amazing throughout and they really listened to my needs. Their dedication and willingness to go the extra mile truly set them apart. Thank you for providing such exceptionalΒ service!
Michelle Β· 9 November 2023
Agent replied Β· 8 November 2024
Thank you for the positive feedback Michelle.
Christina
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5/5
GoogleOnly one estate agent to use in the Rochdale area! Thanks Maisie & Christina for keeping me up to date with everything.
Mark Β· 17 December 2025
Agent replied Β· 17 April 2026
Thank you, Mark, for your kind words! We're delighted to hear that Maisie and Christina were able to provide you with timely updates throughout your experience with us. We look forward to assisting you again in the future!
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5/5
GoogleKeira was extremely helpful. Answered any questions I had and made me feel very comfortable with the letting.
Craig Β· 17 December 2025
Agent replied Β· 17 April 2026
Thank you so much for your kind words, Gregg! I'm pleased to hear that Keira was helpful and made you feel comfortable throughout your letting process. If you have any more questions in the future, feel free to reach out!
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5/5
GoogleFantastic customer service ten out of ten. I would definitely recommend and use the services of Cowell and Norford again, from the beginning of our journey to the end Cowell and Norford have provided a friendly, professional, service to the highest calibre making sure every detail and request was completed and addressed in a swift manner. Thank you to the full team at Cowell and Norford especially a big thank you to Suzie Payne for all your help. Thank you βΊοΈ
Mr Β· 9 October 2024
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5/5
TrustpilotExcellent Sales & Lettings Estateβ¦
Excellent Sales & Lettings Estate Agency. Thank you to the team from James/daisy/Masey/Christina/Sophie making our purchase experience smooth for Turner St, Rochdale.
Tahir Β· 15 August 2026
Agent replied Β· 24 September 2026
Thank you for your fantastic review! Weβre delighted to hear that you had such a smooth experience with Cowell Norford. James, Daisy, Maisie, Christina and Sophie will all be thrilled to know they helped make your purchase on Turner Street a positive one.
We really appreciate your kind words and wish you all the very best in your new property!
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5/5
GoogleWithout a shadow of doubt this team go above and beyond the call of duty! From day one every member of staff who has been involved have been consistently professional, honest and reliable. The sale of my house was a difficult and long drawn out process due to the poor performance of my buyer's solicitor. Cowell and Norford stepped up time and time again to help ease the frustration for myself and my buyer. I would like to give special thanks to Lee who has been amazing, his patience, professionalism, tenacity and willingness to go out of his way for months on end, he is an absolute credit to this team. I would highly recommend Cowell and Norford to anyone wishing to buy, sell or rent because they knock the spots off any other agent I've used over the years in Rochdale and are worth every penny of their commission. Thank you and good luck with future business. Andrea xxPositiveResponsiveness, Quality, Professionalism, Value
Andrea Β· 9 November 2021
Agent replied Β· 8 November 2024
Hi Andrea,
Thanks so much for this review, it is what we are here for and feedback like this really does mean the world to us. Thankyou so much.
Lee.
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5/5
FacebookWithout a shadow of doubt this team go above and beyond the call of duty! From day one every member of staff who has been involved have been consistently professional, honest and reliable. The sale of my house was a difficult and long drawn out process due to the poor performance of my buyer's solicitor. Cowell and Norford stepped up time and time again to help ease the frustration for myself and my buyer. I would like to give special thanks to Lee who has been amazing, his patience, professionalism, tenacity and willingness to go out of his way for months on end, he is an absolute credit to this team. I would highly recommend Cowell and Norford to anyone wishing to buy, sell or rent because they knock the spots off any other agent I've used over the years in Rochdale and are worth every penny of their commission. Thank you and good luck with future business. Andrea xx
Andrea Β· 5 February 2021
Agent replied Β· 19 March 2026
Thanks so much Andrea, reviews like this are why we are in this business and makes the job worthwhile. We can't thank you enough and wish you all the best for the future!
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5/5
GoogleGreat service when selling our house with Cowell and Norford. We were looked after by Sophie who was very friendly, professional and most importantly - proactive. Would highly recommend them to anyone looking to sell.
Kertonfamily Β· 27 March 2026
Agent replied Β· 17 April 2026
Hi Kertonfamily, we're so pleased to hear about your positive experience with Cowell and Norford! It's wonderful to know that Sophie made selling your house a smooth process. Your high recommendation means a lot to us. Best wishes for your future endeavours!
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5/5
TrustpilotFantastic support
My dad rented an apartment using Cowell and Norford Milnrow office . They were excellent especially Karly Borg , she was brilliant nothing was too much trouble . She sorted out any issues and was extremely efficient and helpful .The service Karla and the team delivered went over and above thank you .
Priority Β· 4 March 2025
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5/5
GoogleI'm only just at the beginning of my house search, viewing properties and putting offers in. I only have good words for Dominuique representing this company, she has gone the extra mile each and every time I need help.
I'm so happy to have spoke to Dominuique and to remain in touch with her throughout my property search.
Thank you so much for your help Dominuique, a review for you for appreciation and recognition.
Selina
786selina1 Β· 13 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.