Trusted Agent profile · Risca

Sage & Co Property Agents Risca reviews

4.7

★★★★★ Excellent

221 reviews across 1 platform

70 Tredegar Street, Risca, NP11 6BW

Sage & Co Property Agents's office in Risca, at 70 Tredegar Street, is rated 4.7 out of 5 across 221 reviews on 1 platform, including 221 Google reviews rated 4.7.

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4.7 / 5

221

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Risca office, from every platform, shown as written. First names only.

5/5

Google

The team at Sage&Co Risca were absolutely brilliant and so supportive. I think I’ve spoken to all of the staff on different occasions throughout the buying process and everyone is so lovely and helpful. They were more than happy to help with any questions we had regarding buying our forever home as first time buyers, and always acted quickly if anything needed to be raised to either the sellers or the solicitors. Not that I plan on buying another house any time soon, but I would absolutely use Sage&Co again! I would 100% recommend them! Thank you all ✨🏡

Narise · 25 March 2026

Agent replied · 15 April 2026

Thanks so much Narise for your kind review! It was a pleasure helping you secure your forever home. Good luck with your renovation.. we've seen your Instagram restoration page and will be keeping up with your progress!

5/5

Google

I’ve recently gone through Sage and Co Agents to purchase my property. I am very pleased with all the help they provided. The agents were professional and happy to help whenever we needed it. All the staff were amazing but we dealt with Carol and Callum when it came to viewing the property. They ensured we knew all details of the property and had given us plenty of time to view without rushing us. Whenever it comes to selling or buying a property I will 100% use sage and co again and will definitely recommend to my family and friends! Thank you so much for all your help!

Georgia · 21 March 2025

Agent replied · 28 May 2025

Thank you for the lovely review Georgia.

5/5

Google

Used this business to sell my Dads house, very professional from start to finish, kept me informed of viewings and feedback throughout. Then the message everyone waits for, an offer. Still kept in touch once sale was agreed until final completion day. Outstanding service and highly recommended.

David · 27 December 2025

Agent replied · 26 January 2026

Hi David, thank you very much for the review.

5/5

Google

I can't begin to describe how helpful and patient these guys are when selling the house, it was a complicated one from the start, as it was a joint house through losing my grandparents, and it has taken over 2 years to get all the paperwork in place to actually sell it then, issues with buyer and so forth but Carol and the team, have constantly kept me informed every step of the way and every time I went in to see if anything had progressed they either phoned or emailed people again while i was there, or they informed me that they had done that the day before, but they always polite and no matter how frustrated I was they let me talk. Thankfully we have finally done it, and I can't thank them enough for everything.

Kelly · 22 August 2024

Agent replied · 26 August 2024

Hi Kelly, Thank you very much for your review and kind words. If you need us in future please do not hesitate to contact us. We are more than happy to help!

1/5

Google

One star as they did sell the house but only just. At one point they tried to convince us the house wasn’t freehold because someone in the office “used to be a conveyancer”, then didn’t take my word for it, to which our solicitor had to step in! Could have cost us tens of thousands! Don’t bother, we only stayed for the ride as we already had a keen buyer on board, otherwise would have gone elsewhere.

James · 15 March 2026

Agent replied · 15 April 2026

Hi James, Thank you for your review. Firstly, we would like to thank you for using Sage & Co and to congratulate you on your completed sale. We have reviewed the file and it would appear that your purchaser and her solicitor had a conflicting, outdated document from Land Registry which caused an issue as this stated the property was Leasehold. We were therefore required to do our due diligence to both yourself and your purchaser by getting confirmation that the property was in fact Freehold, making the Land Registry document incorrect and obsolete. Due to this conflicting documentation we needed to check with the legal advisor in order to not cost you any loss in value or a purchase of a lease extension. We apologize if you feel we handled this incorrectly, however we had to ensure that we was correct within our marketing and information packs in order to get the sale through to completion. We would like to wish you every success with your future endeavors.

5/5

Google

First Class Service A massive thank you to Carol and her team at Risca Branch, including Nikki who has moved on to pastures new, this is the 3rd property Carol and her team has sold for me in the last couple of years they pull out all the stops and can't do enough for you I recommend using Sage & Co especially the guys at Risca Branch Once again many thanks for all your dedicated work and effort Brian

Brian · 29 July 2024

Agent replied · 26 August 2024

Hi Brian thank you so much for your lovely review. We are glad we could help you again! We will be here should you require our services in the future.

5/5

Google

Recently purchased my first house through Sage and Co, very happy with how everything went, being our first house I didn't have a clue what i was doing but Carol was always there if we needed anything and extremely helpful!

Masey · 15 November 2025

Agent replied · 15 April 2026

Many thanks for the review Masey, we hope you settle in well to your new home!

5/5

Google

I recently have sold my house through Sage & Co Risca I found Carol and her team to be so very helpful and kept me posted at all times. I would throughly recommend Sage & Co as we know selling and buying is a stressful thing but Carol has made it so much easier and now I am settled in my home I am so glad I moved Susan Lewis

Susan · 1 December 2024

Agent replied · 8 December 2024

Hi Susan Thank you very much for your review it is much appreciated.

5/5

Google

I’m completely new to this area so I don’t know anyone or anywhere. I came to view a property and it ticked all the boxes for me and my situation. My cash offer was accepted and sage and co were brilliant throughout. They gave me details of recommended solicitors and tradesmen as I need to have some essential work done to the property, as it’s always a worry dealing with tradesmen that you don’t know or have any knowledge of. I contacted the agent several times throughout the process with questions and queries and nothing was too much trouble, the whole team were really helpful and professional and welcomed me to the the area. Would I recommend them or use them again, most definitely I would.

Glynn · 15 December 2025

Agent replied · 26 January 2026

Hi Glynn, thanks for the review. We hope you settle in well to your new home.

5/5

Google

Great experience throughout, agents are very friendly and Sarah was a great help keeping us updated

Jay · 25 March 2026

Agent replied · 15 April 2026

Thank you Jay for your five star review! We're very greatful. Best of luck and wishes with your new home!

5/5

Google

We are so impressed with wonderful Nicola and her superstar Cwmbrân team.(Special mention to James and Mel too) Just as promised we were provided with an outstanding personalised service and proactive communication throughout. The team is …

R · 15 September 2025

Agent replied · 15 April 2026

Thank you both for the lovely review, it means a lot to us and it has been a pleasure working with you

5/5

Google

We are so glad that we chose Sage and co. Risca to sell our property. Carol and all the staff were always available to give advice, and all aspects of the sale were handled quickly and efficiently. We would like to thank you all for your help and support, and would definitely recommend Sage Risca. Many thanks Ceri and Nigel.

Ceri · 1 December 2024

Agent replied · 8 December 2024

Hi Ceri, Thank you very much for your review.

5/5

Google

Don’t usually leave reviews but the service by Sage & Co Risca Branch was absolutely outstanding. We bought a house advertised by them and the communication from start to finish was flawless. On the day of completion my Solicitors sent my funds to the wrong place but despite this, Carol stayed in office with us long past closing time on Friday evening to help resolve the issue (which was not of Sage & Co making) helping to get us in by the end of the day. We would absolutely recommend to anyone looking to buy or sell! 6 Starts from us!

Abigail · 29 March 2025

5/5

Google

Highly recommend Sage and Co. They’ve been brilliant throughout my house sale and previous sales and purchases. Carol is a credit to you.

Danielle · 15 October 2025

Agent replied · 15 April 2026

Thank you Danielle for the lovely review!

5/5

Google

Sage and Co were fabulous during my sale despite multiple setbacks they went above and beyond to ensure as smooth a sale as possible. The whole team were amazing but an extra special thank you to Carol for her efforts. I personally cannot recommend them high enough.

Chris · 5 November 2024

Agent replied · 8 December 2024

Hi Chris, thanks very much for your review.

5/5

Google

It was a great real pleasure dealing with Carol and her team at Risca Branch. Nothing was any trouble, always contactable and very prompt with any enquiries. Never had to previously instruct an estate agent previously, so glad I chose Sage. Everything went smoothly with our sale, great local company, thank you 😊 …

Niki · 27 June 2024

Agent replied · 26 August 2024

Hi Niki, Thank you for your lovely review!

5/5

Google

We’ve just sold our house using Sage & Co and honestly could not recommend them more. The team at Risca were absolutely amazing. We didn’t have the easiest of sales, but the team did everything they could to ensure it went as smoothly as possible, whilst reassuring me along the way! We are so thankful for all of the hard work they put into selling our house and always keeping us updated. Nothing was ever too much trouble for any of them. We would only ever use them again, and would 100% recommend them to anyone looking for an estate agent! Thank you team!

Ebony · 7 June 2022

Agent replied · 7 June 2023

Hi Ebony, thank you so, so much for your lovely review and such kind words about our Risca team. We are so happy that you can now enjoy your new home, and please do not be a stranger if you are passing our office!

5/5

Google

My wife and I have just purchased our first home together and what are experience it has been. Carol was truly amazing, always willing to answer all our questions. Communication was second to none, thank you again so much!

Carwyn · 20 December 2024

Agent replied · 9 January 2025

Hi Carwyn, Thank you very much for your review.

5/5

Google

Sage were excellent throughout the selling process and succeeded in getting an offer within a short few weeks, and at full asking price! Their dedication and communication levels were second to none, which is a rare thing these days. Thank you Sage and Co.!

Nathan · 15 March 2026

Agent replied · 15 April 2026

Thank you so much for your kind review and for selling through Sage & Co, Nathan. It was a pleasure to get you moved and we hope you and the family settle well into your new home.

5/5

Google

I found the risca branch lovely to deal with while I was in the process of buying my house. The process of buying became very stressful and complicated due to other issues, but the team were very reassuring and patient with me. I particularly found Julie, Sara and Callum very kind and patient.

Rebecca · 27 December 2025

Agent replied · 26 January 2026

Many thanks for the lovely review Rebecca, we do hope you settle in well to your new home!

5/5

Google

After having my house on the market with another agent for over a year I changed to Sage and it sold instantly, Carol Barton (Risca Office) goes above and beyond even when it's not her job but solicitors, If the team at Sage could help they did, they were excellent at keeping us informed and always returned calls and emails. I never had to chase. I had a rough time moving with lock downs and covid but Carol was the most amazing support and got us through. Excellent service highly recommended 🏠PositiveResponsiveness, Quality, Professionalism, Value

Michelle · 27 August 2021

Agent replied · 7 June 2023

Thank you ever so much for your lovely review Michelle! We hope that you have settled in well into your new home! Thank you for choosing Sage & Co; we were more than happy to help you sell! All the very best for the future.

5/5

Google

I used Sage Risca to sell a property recently. Right from the start Carol and the team were in constant communication and guided me through the process right until the end. Always happy to go through any questions I had and felt in safe hands. It's a shame I couldn't give them a 6 star rating, fantastic team!

James · 4 April 2025

5/5

Google

Having just completed on a combined sale and purchase with Sage & Co I cannot recommend them highly enough. Carol and the team at Risca were simply amazing and were always there to help especially when things got rather stressful. Carol in particular was always willing to go the extra mile to get to the bottom of any issues. A big thank you to all the team.

Janet · 9 December 2022

Agent replied · 7 June 2023

Hi Janet thank you for your review. It has been our pleasure and we wish you all the very best for whatever the future brings you!

5/5

Google

Sage Risca and Cwmbran offices handled the sales of our old property and the purchase of our new, from September to December 2024. They were excellent and nothing was too much trouble. They liaised with us throughout, ensuring we were kept informed and helping to facilitate the sale and purchase throughout. Carol in particular was great - happy to accompany us on multiple occasions to access our 'new' property (vacant) for various reasons. I would definitely use Sage again and would recommend them to others.

Sarah · 2 January 2025

Agent replied · 9 January 2025

Hi Sarah, Many thanks for the review.

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