Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at Savills Rickmansworth have been excellent from start to finish. Buying and selling a home in England can be a long and hard process but Savills have been with us every step of the way. Sue Trybus in particular is an outstanding human being - she goes beyond what you would expect of an estate agent, working whatever hours are required and be there to give advice even when she has nothing to gain. She is always at the end of a phone, even when ill! She has her clientβs best interests at heart and has the highest level of integrity I have ever seen. I cannot recommend Sue and Savills Rickmansworth enough - I wouldnβt sell my home through anyone else.
Sanjay Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Sanjay, Thank you for taking the time to review our service - feedback is always incredibly helpful. Iβm delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
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5/5
GoogleWe have been extremely happy with the level of service and professionalism that we received from the entire team at Savills, particularly Sue Trybus.
From the offset, Sue was super efficient with getting our viewing booked in and has been extremely diligent with all matters in relation to our purchase. Sue eliminated a lot of stress by pushing matters herself and making sure certain things got done on time. Particularly as we are unable to control much in this process.
It's been an amazing experience working with Sue and her team. We're very excited to move into our new home albeit very sad to not be in regular contact with the lovely Sue!
Anika Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Anika, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties
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5/5
GoogleIβm really pleased with the high level of service provided by Savills Rickmansworth.
Out letting agent George Jones was extremely helpful and responsive throughout the whole process of renting a flat & completing all the paperwork. He patiently answered all our questions (and there were many of them as we were moving to UK from abroad) and made sure to update us regularly on the progress & next steps.
I highly recommend George & Savills Team if you are looking for an Estate Agent.
Norbert Β· 16 June 2023
Agent replied Β· 15 June 2024
Dear Nortbert, thank you for taking the time to provide your comments following your experience with George in our Lettings team at Rickmansworth. So pleasing to hear the process has gone so well for your with George's assistance.
Thank you
Gordon Hood
Director, Regional Head
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5/5
GoogleWe have been very impressed with James at Savills in Rickmansworth. He has been very responsive at all times. Plus his cheerful and friendly demeanour made him a pleasure to deal with, he made us feel like it mattered to him as well as us even taking time to help progress matters on his day off . Thank you James!
Richard Β· 16 May 2024
Agent replied Β· 15 June 2024
Dear Richard. Thank you for taking the time to review our service - feedback is always incredibly helpful. Iβm delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
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5/5
GoogleWe had a great experience with Sue and the team at Savills Rickmansworth. A pleasure to deal with, professional and courteous. I would thoroughly recommend using them.
Oliver Β· 10 August 2025
Agent replied Β· 9 September 2025
Dear Oliver, Thank you for taking the time to review our service - feedback is always incredibly helpful. Iβm delighted that we met your expectations. Paul Jarman, Head of Home Counties
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5/5
GoogleOur experience in working with James and Sue was first class. In the past we have sold through other agents and have been disappointed but our sale through Savills has been far better than we expected. I have no hesitation in recommending this team to anyone who needs a fast and efficient service. Many thanks for going the extra mile to make our sale excellent. Barry and Tina Robinson.
Barry Β· 26 March 2025
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4/5
GoogleOur experience with Savill's was effective and mostly positive, and at the end of the day the sale and facilitation is what is needed in an otherwise stressful situation.
Graeme was excellent in managing our expectations early and we had been discussing the possibility of a move for a year or so (then further delayed by the pandemic!). Very patient I have to say.
Through the pandemic Savill's were respectful of the need for precautions for visitors and their staff for viewings and mostly were able to ensure the viewers were similarly respectful although there were instances of viewers not being reminded not to sit down and not to open cupboards.
Once an offer was accepted there was good liaison and management between the parties despite some to'ing and fro'ing with solicitors although at times plans were made for completion dates without our initial involvement, which then had to be changed to accommodate our needs.
Overall positive, reasonably rapid and probably as smooth and professional as it gets in a hugely disruptive process
S Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear S D, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties
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5/5
GoogleGraeme and his team handled our house sale in Chorleywood on behalf of Savills Rickmansworth and did an outstanding and very professional job. Graeme did the initial valuation of our house early in 2021and patiently waited for us to determine the right time to put it on the market and thus achieve a fair sales price. He and the whole Rickmansworth team had a comprehensive understanding of the local market and identified numerous potential buyers from the local area and beyond. Graeme kept us informed of client feedback and was always readily accessible during the negotiation process with our eventual buyer. We thoroughly recommend using Savills in Rickmansworth if you are selling a house locally.PositiveResponsiveness, Quality, Professionalism, Value
David Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear David, Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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5/5
GoogleWe were aiming for a quickish house sale. We chose Savills because, as one of the largest estate agency chains in the UK, we felt they would have access to the size of buyer network needed to realise our aim.
It was definitely the right call.
On a sunny Saturday in late March, our house of over 20 years was shown to prospective buyers and by the following Monday had sold for the asking price. Two months later to the day, we exchanged contracts.
The team at Savills in Rickmansworth have been outstanding from start to finish - professional, dedicated, reliable, and courteous.
Sue Trybus is a rare gem - a highly experienced and motivated estate agent with an obvious passion for her work and yet a genuine desire to see her customers happy and their expectations met. She has been front-and-centre throughout the process, from initial valuation, offering helpful advice on some home improvements, overseeing the open day, managing the subsequent offers, providing regular progress updates, liaising seamlessly with all parties. She has been an absolute pleasure to work with.
Moving house can be highly stressful. So it's worth taking the time to find the right people to work your corner. If you're looking to move into the South West Hertfordshire area, we'd recommend Sue Trybus and the team at Savills in Rickmansworth as your first port of call.
Joeartsilmon Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Joe, Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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5/5
GoogleSo happy to report that we exchanged on Friday. A big thank you to Sue Trybus and her team at the Savills Ricky branch. Since placing our house on the market, just before Christmas, the process has been relatively painless. Savills conducted all viewings, with Sue providing feedback and keeping us up to date with market changes. It quickly became clear that in Sue we had engaged one of the best, a fact confirmed by a number of agents in Herts and Bucks who were helping us with our own search. Meanwhile we're looking forward to our next chapter; thank you Sue for helping us on our way!
Julie Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Julie, Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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5/5
GoogleIn 30 years I have not dealt with such a good estate agent as Sue Trybus and her team at Savills.
From the start Sue was extremely knowledgeable
And utterly professional. I have never had a house sale goes so smoothly and this is down to Sue and her hard efforts. If youβre going to use an estate agent Savils are definitely a cut above the rest use Sue and her team for a great result. Thank you guys ππ
Scarlet Β· 16 June 2022
Agent replied Β· 15 June 2024
Dear Scarlet, Thank you for taking the time to review our service - feedback is always incredibly helpful. Iβm delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
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5/5
GoogleDexter was such a pleasure to work with when purchasing our property. He was approachable and helpful and nothing was too much trouble for him. He worked hard to answer our queries and solve any obstacles we encountered. He is a delight. Our experience of purchasing through Savills in Rickmansworth was brilliant. The whole team work together to make it as smooth and easy a process as possible.
Banks Β· 21 July 2023
Agent replied Β· 15 June 2024
Dear Banks squad, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties
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5/5
GoogleThank you all at Savills Rickmansworth, especially Sue Trybus, for your excellent service in advising, marketing and selling our house within 4 months. Your expertise on the local market and the right purchasers for us made the transaction a pleasure. Thank you ,too, to your team especially Nicky and John.
Jane Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Jane. Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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5/5
GoogleOur sincerest, thanks to Will, who worked tirelessly to ensure that our purchase was a success and did so with great patience, and humour.
We felt listened to and valued throughout every step of the journey, always being available when we needed updates and information.
Will went above and beyond to make an
extremely stressful process so much easier for us.
Steven Β· 18 December 2023
Agent replied Β· 15 June 2024
Dear Steven, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
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5/5
GoogleSteven Spencer went the extra mile in helping get our purchase over the line. Would highly recommend.
Dean Β· 16 September 2025
Agent replied Β· 16 April 2026
Dear Dean. Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties
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5/5
GoogleThank you to Sue and the team for overseeing the sale of my home. The whole process was supremely professional throughout the process and ensured the sale of my property was as painless as it could possibly have been. Thank You Savills!
Dominic Β· 3 November 2024
Agent replied Β· 10 November 2024
Dear Dominic. Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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4/5
GoogleWe had the good fortune to have our house sale handled by Sue Trybus & Savills, Sue acted professionally throughout and had a great sense of humour which helped during some of the more stressful parts of the process. Sue always responded to enquiries in a timely manner and kept me updated regularly, even when not much was happening.
The the initial sale fell through, Sue went the extra mile to try and convince the buyer around their concerns. Although this proved to no avail, this was very encouraging at a very difficult time.
There was a brief period when the levels of service fell at the start of the relationship although this coincided with a period when Sue was not at work.
The others from Savills who occasionally were involved were always polite & courteous.
While Savills do charge more than other estate agents, the level of service we received from Sue Trybus went far beyond that provided by agents I have previously used. I guess you get what you pay for.PositiveQuality, Professionalism
John Β· 26 August 2021
Agent replied Β· 15 June 2024
Dear John, Thank you for taking the time to review our service - feedback is always incredibly helpful. Iβm delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
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5/5
GoogleI would like to thank Sue Trybus for all her hard work in selling my property, she was helpful, informative and kept us in the picture all the way through the process.
It has not been an easy process with a buyer dropping out last October but she was positive and kept me going!
Michelle, who showed the buyers around was very informative and I felt she was motivated to sell my house.
I would recommend Savills as a truthful and helpful estate agent.
Thank you.PositiveResponsiveness, Quality, Professionalism
Sue Β· 26 August 2021
Agent replied Β· 15 June 2024
Dear Sue, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
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5/5
GoogleWe have just purchased a house through Savills in Rickmansworth. We were very pleased with the support we received from Sue Trybus and her team. A difficult time to buy and sell in lockdown so the process took much longer than we anticipated and then exchange happened very quickly. Throughout this Sue was brilliant and kept us updated at all times. She handled the process in such a professional manner, so a huge thank you to her and Nicky.PositiveResponsiveness, Professionalism
Jackie Β· 26 August 2021
Agent replied Β· 15 June 2024
Dear Jackie, Thank you for your kind words and for taking the time to post a review. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Home Counties
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5/5
GoogleGot caught between a rock and hard place post-COVID as my house sale went through, but purchase failed at the last minute. Choice was between family being homeless or finding a rental in short order and in challenging times. Rob Shuttleworth and Ollie Clarke from Savills, Rickmansworth were more than up to the task and sourced a rental in a matter of days and, more importantly worked night and day to get the onerous documentation and checks through in time. Would have no hesitation in recommending them to anyone wishing to rent. Top job by both from a very appreciative custiePositiveResponsiveness, Professionalism
Patrick Β· 16 June 2021
Agent replied Β· 15 June 2024
Thank you, great comments and the team are really glad that they could help.
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5/5
GoogleRecently dealt with Savills on a rented property and have to say the process with simple and clean. Both Rob and Ollie, in particular Rob were credibly pro-active in finding mea home and met all the rather fussy needs i had. Ollie went the extra mile with th handover of keys, whilst Rob from start to finish kept me in the loop with regular updates. i feel they worked very hard on behalf of their client ( the landlord ) and myself as a tenant.PositiveResponsiveness, Professionalism
Carl Β· 16 June 2021
Agent replied Β· 15 June 2024
Dear Carl, thank you for providing a review on the Rickmansworth team and for the comments on both Rob and Ollie, but also for providing a full 5 star rating too. Many thanks
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4/5
GoogleAs a first time Landlady I have had a very positive experience with Robert Shuttleworth handling my rental. Robert has been very professional at all times, from visiting my property and explaining how it all works, to finding the tenant and making sure all the administration is in order. Robert has never lost his cool or sense of humour when I have asked far too many questions and is always there if needed.
I can heartily recommend Robert when renting through Savills Rickmansworth.PositiveResponsiveness, Quality, Professionalism
Francesca Β· 16 June 2021
Agent replied Β· 15 June 2024
Thank you Francesca, great to hear all about the positive time you had with Robert and the Rickmansworth team, thank you for the 5 star rating too.
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5/5
Googleπππππ
We highly recommend Ollie Lydon and his lettings team at Savills. They have made the process of renting so easy and every query is dealt with promptly and efficiently. They are extremely helpful, personable, actually care and very knowledgeable. We have dealt with several letting agencies in the past and this team is by far the most professional and out performs the others. We would definitely use them as a lettings agency in the future. Thank you to Ollie and his team!PositiveResponsiveness, Professionalism
Charlie Β· 16 June 2021
Agent replied Β· 15 June 2024
Thank you Charlie for the great comments regarding the management of the rental with Ollie and the team in Rickmansworth. Many thanks
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5/5
GoogleHaving recently sold our Loudwater home through Savills, we would like to thank the Rickmansworth team for their highly professional client-focussed advice and responsive approach. They did a superb job in finding us a serious and committed buyer and meticulously managed the whole sales process with sensitivity and determined focus.
In particular, Sue Trybus was outstanding, providing us with a truly first class service - in a challenging environment, she remained positive and accessible throughout. Her local knowledge, commitment to us and attention to detail were definitely instrumental in ensuring everyone in our chain remained engaged, and ultimately her tenacity, professionalism and efforts got our sale successfully across the line.
We would highly recommend Sue and Savills to anyone considering buying or selling their property.
Kim Β· 16 June 2021
Agent replied Β· 15 June 2024
Dear Kim, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
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