Savills Lettings reviews

★★★★★ 5/5

Google

We couldn’t fault the service we received. From the very first phone call to arrange a viewing right through to the day of completion, Sue and her team were outstanding. They were always helpful, accommodating to our requests, and went above and beyond at every stage. The level of service Sue provides is truly exceptional and far superior to any other estate agent we’ve dealt with in the area.

Nick · 16 September 2025

★★★★★ 5/5

Google

Sue was extremely helpful with my house purchase! She really kept things moving with the sale and communication was amazing! Being a first time buyer it was really helpful to for me to have someone answering questions and making sure the process didn’t stall.

Jess · 9 April 2026

★★★★★ 5/5

Google

We had a good experience with Savills when purchasing our property. Steven Spencer was knowledgeable and responsive, and a pleasure to deal with. He also connected us with a solicitor that was very professional and responsive, too.

Eric · 2 April 2026

★★★★★ 5/5

Google

Savills provided excellent service in helping me find a property. I would personally like to thank Harrison for his excellent customer service, hard work, and going beyond what was required to help me close the deal. I highly recommend Savills and look forward to working with Harrison and team again!

Asad · 16 November 2025

★★★★★ 5/5

Google

Couldn’t recommend Sue and the team from Savills more highly. Sue had a good pool of interested buyers, so we could sell quickly. She always communicated promptly and transparently, so we always knew what was going on. She led a clear and fair process, taking us from our initial steps to Completion in 3 months. Great service.

Thomas · 2 September 2025

★★★★★ 5/5

Google

SAVILLS wew amazing from start to finish. Peter was knowledgable about the area and gave an honest and thorough appraisal of the house. He kept in contact with me and was extremely helpful when offers were made. Rosanne was very professional and kept me informed every step of the way from the viewings right through the whole process to the final sale. Nothing was ever too much trouble and she listened to me and dealt with my worries and concerns in a speedy manner. 100% service. Not doubt in my mind they are Number 1 for house sales and their excellent service.

Carol · 18 November 2024

★★★★★ 5/5

Google

Sue and Steven were fantastic from start to finish. Both were incredibly professional, approachable, and always kept me informed throughout the entire process. Whether it was providing updates or answering any questions I had, they were always just a phone call or email away, making the experience stress-free and smooth - would highly recommend using Savills.

Jo · 6 September 2025

★★★★★ 5/5

Google

Sue Trybus and Nicky Mason at Savills are, quite simply, exceptional. In a market where true service can often feel like a rarity, they deliver it effortlessly. Their professionalism, meticulous attention to detail, and unwavering commitment set them firmly apart. What distinguishes them most is their ability to combine expertise with genuine care, you are never left wondering, never left chasing, and always feel that your interests are being handled with absolute priority and precision. They don’t just meet expectations; they elevate them. An outstanding reflection of the Savills brand, and a benchmark for how estate agency should be done. On a personal level, their support and reassurance throughout the process meant more than I can easily put into words. They brought not only expertise, but a sense of calm and confidence at every stage, something I am truly grateful for.

Karen · 19 March 2026

★★★★★ 1/5

Google

Following my Partner's original review and Savills’ response stating that the matter was being addressed, I am disappointed to confirm that the key outstanding issue , the appliance upgrade, still remains unresolved. It has now been three months since their public reply and nearly a two year since my original request. Despite assurances that the landlord had been contacted and that communication would continue, there has been no meaningful progress or resolution. I appreciate the call I received after posting my review; however, unfortunately the situation remains unchanged. I hope this matter is finally resolved without further delay.

Mayuri · 16 March 2026

★★★★★ 5/5

Google

We recently had the pleasure of working with Sue and the rest of the team at Savills, and we couldn’t be more grateful for their exceptional service. Our situation was challenging and unique in equal measure, but the care and attention that Sue and the team paid to us was second to none. From the very beginning, Sue demonstrated an unparalleled level of professionalism, dedication, and empathy. She was always available to answer our questions, provide valuable insights, and guide us through every step of the process. We now have our dream home. Thank you, Sue, for making it happen!!

Joe · 11 August 2024

★★★★★ 5/5

Google

My wife and I have been working with Savills Rickmansworth for over 10 years, letting multiple properties through them, and I can honestly say that their service has always been excellent. From day one, especially Jenny and Sharlotte, have been professional, reliable and friendly. Communication is always clear and timely, and they have made the process of renting properties stress-free, providing advice and support whenever needed. I highly recommend Savills Rickmansworth, their consistent excellent service has earned my loyalty, and I’ll continue to work with them for many years to come.

Baber · 16 September 2025

★★★★★ 5/5

Google

I had an outstanding experience working with Sue from Savills. From the very beginning, she demonstrated a deep understanding of the real estate market and was genuinely committed to helping us find the perfect home. Sue took the time to listen to our preferences and requirements, and she consistently presented properties that matched our criteria. She was incredibly patient, answering all my questions and addressing any concerns I had throughout the process. What impressed me the most was her attention to detail and dedication to ensuring that every aspect of the home-buying process went smoothly. She went above and beyond, negotiating effectively on my behalf and providing valuable insights that made me feel confident in my decisions. I highly recommend Sue to anyone in need of a professional, knowledgeable, and caring estate agent. Thank you, Savills, for making this journey a wonderful and stress-free experience!

Prashant · 26 July 2024

★★★★★ 5/5

Google

We cannot recommend James, Sue, Claire and the team at Savills Rickmansworth more highly. We have spent 15 painfully frustrating months trying to downsize our house in Watford with 3 chains falling apart through 2 other Watford based agents during the course of 2023. When we re-listed at the beginning of March 2024, we went back to Sue Trybus and her team in Ricky who had been magnificent for us previously. And true to form, we went under offer 3 weeks later and have exchanged 12 weeks later! Thank you to all the team - we can finally move on with our lives!!

Keith · 10 June 2024

★★★★★ 5/5

Google

James helped us from start to finish with the purchase of our property. Every time we wanted another viewing he always accommodated us. He was friendly, courteous and very generous. Thank you James.

Pushpa · 16 December 2025

★★★★★ 5/5

Google

Harrison was excellent throughout the entire process. He worked really hard to ensure everything went smoothly and kept me informed at every stage. His communication was outstanding, and his professionalism made the whole experience much easier.

Ramona · 16 November 2025

★★★★★ 1/5

Google

Extremely disappointed with the service from Savills Property Renting. After nearly a year, my request for essential replacements is STILL unresolved. The property manager is never reachable, and every time I try to follow up, I get the same useless answer: “We’ve reached out to the landlord.” Nothing ever happens, and there is zero accountability or urgency. This level of neglect is unacceptable from a professional property management company. The only part of the whole experience that was good was before I actually rented the house, and unfortunately, that turned out to be the last time the service was reliable.

Ravikumar · 16 December 2025

★★★★★ 5/5

Google

Will has been exemplary to work with in getting our lovely home sold. Both him and Sue have been incredibly professional throughout, pleasant to deal with and very responsive. After having a nightmare with previous agents and sales it was wonderful to finally get a sale over the line with no dramas. I wish we had instructed Savills at the very beginning of this process when Graham came round to value it which would have saved a lot of stress and heartache on this complicated journey. I cannot recommend the team at Savills Rickmansworth enough. Fantastic job. Thank you very much for all your help in getting us moved!

Francesca · 17 March 2024

★★★★★ 5/5

Google

Very happy with our recent experience with the Savills Rickmansworth office. Steven and his team were extremely friendly, professional and responsive throughout. As a result our sale moved from offer to completion in less than 3 months.

Michael · 16 October 2025

★★★★★ 5/5

Google

Great experience of selling our property with Savills. Was quite challenging but Harrison was always on hand to assist. Great communication from Harrison which made the process a lot easier. Very pleased

IR · 16 November 2025

★★★★★ 4/5

Google

Everyone at this branch are professional, courteous and polite and they work tirelessly to complete your sale. Unfortunately, some due diligence and communication issues which we're encountered at the start, but that employee is no longer working there. I'd highly recommend Sue, Rozanne and James to sell your property

Dan · 8 April 2025

★★★★★ 5/5

Google

Our experience with Savills Rickmansworth has been wonderful, Rozanne was a pleasure to deal with, she kept us informed every step of the way and made sure we had all the information we needed. We wouldn't hesitate to reccomend them!

Denby · 11 July 2025

★★★★★ 4/5

Google

Savills’ Sue Trybus found a buyer for our house quickly, where other agents hadn’t made progress. Sue was committed to a smooth sale process and is a clear and open communicator. I certainly recommend working with her!

Catherine · 10 August 2025

★★★★★ 5/5

Google

George Jones, at the Rickmansworth office, was the best we could have wished for. He was professional and friendly and gave superb support. George showed us a house in the area where we wanted to live, that fitted our needs and after the initial viewing he arranged we realised it was the perfect house for us. George made this happen with ease (and in a short space of time). A big thank you to him for all his support/regular updates along the way (especially as we were coming from overseas). We also met other Savills staff in the Rickmanswoth office, all of whom were helpful & friendly, namely Rob Shuttleworth and Oliver Lyndon. A great team there, all very welcoming and my husband and I were only saying that Savills in Rickmansworth is the best in this area, based on our recent positive experience. Many thanks!

Elaine · 19 September 2023

★★★★★ 5/5

Google

We recently purchased a property through Savills Rickmansworth. Sue Trybus has been our agent and we have nothing but praise for her. Our house sale has been extremely complex, and Sue has been on hand throughout. She answered her phone morning, noon and night, and was always helpful, willing and professional. A pleasure to work with. Thank you Savills for our dream home!

Cherry · 18 August 2024