Trusted Agent profile · Rickmansworth
Verified
★★★★★
437 reviews across 2 platforms
130 High Street, Rickmansworth, WD3 1AB
Part of Robsons, see every office.
Robsons's office in Rickmansworth, at 130 High Street, is rated 4.9 out of 5 across 437 reviews on two platforms, including 429 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robsons won in 2026.
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The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
5/5
GoogleI’ve dealt with Matt in the Rickmansworth office. Found him helpful, insightful and knowledgable. Would highly recommend
Thank you Michael for your 5* review. We're delighted to hear you had such a positive experience with Robsons. Matt and the team at Robsons Rickmansworth
5/5
GoogleMatt at Robsons Rickmansworth has been a fantastic support throughout the selling of our property. In spite of the many challenges he was both supportive and knowledgeable at every step. I really appreciated the regular updates by Whatsapp …
5/5
GoogleWe worked with Amy from Robsons for a purchase and she has been absolutely incredible throughout the whole process. …
Hi Nelly, Thank you for your very kind words. It has been a pleasure to help with your purchase. … More
5/5
GoogleWe have dealt with David since the binging and process has been so smooth. He has delivered what he promised. Brilliant and knowledgeable. Would highly recommend.
Thank you Hardeep for you 5 star review. It was a pleasure working for you. David and the Robsons team
1/5
GoogleWe sold our home through Robsons Rickmansworth. Our instructed agent was Matthew Gooder. Clear and repeated instructions about how to market our property were not followed by Mr Gooder, with Robsons marketing strategy proving weak with poor communication and little follow-through. We had specifically asked him to conduct viewings himself as he had promised at the outset (he never did) and a SAR request against this office later revealed offers that were not forwarded, undisclosed buyer interest and a premature cessation of marketing efforts despite our instructions. At the same time, Robsons were also involved in our onward purchase via another office. Mr Gooder repeatedly appeared distracted by the purchase. We later discovered he was central to a bitter dispute with that office at that exact time and there are cross-office financial incentives, giving rise to substantial conflicts of interest, that were never disclosed to us. This dispute went to court, making the national press and anyone considering instructing Mr Gooder should read it for themselves and consider if the toxic culture it highlights at Robsons is really in your best interests as clients. Search: “Nicholas Walker v Robsons Rickmansworth”. We raised all these concerns through Robsons’ complaints process but they've refused to investigate despite originally promising to do so. Overall our experience with Robsons proved unnecessarily stressful and the service provided by Mr Gooder in particular was extremely poor. We would not recommend using them.
5/5
GoogleRobsons were brilliant throughout my house purchase. After switching agents, I finally felt like things were progressing with my sale. Communication via WhatsApp was quick and easy, and the team were always friendly, helpful, and welcoming whenever I popped in. I’d highly recommend them.
Thank you Georgina for your kind words. We're glad we were able to finally get you sold where others had failed. All the very best in your new home. Matt and all the Rickmansworth team.
5/5
GoogleAmy has been fantastic! She was hugely supportive through out the process and I will definitely be referring friends and family to Robsons because of her.
Hi Alex, Thank you for your very kind words. … More
5/5
GoogleSally helped my boyfriend and I with our first house purchase. She helped make the process as smooth as possible, being able to ask lots of questions anytime of day. Nothing was a problem for her she went above and beyond. …
Thank you Hennie, for you wonderful review. We're delighted that you were happy with the service provided by Sally, best wishes, John.
5/5
GoogleRobson's have been great in selling our property and helping us purchase our next! David Hewinson especially, worked really hard and always kept us informed and fought for us when needed and got the sale and purchase over the line in very good time! Thank you so much, we are excited to be in our dream home!
Thank you so much for your kind words Jessica. We are so pleased everything has worked out for you. We look forward to seeing you to collect your keys for your new home! … More
5/5
GoogleI would like to express my gratitude to the team at Robsons for managing the sale of our home. We worked very closely with David, who was very communicative, open and honest throughout the process. Trust is something that is often difficult …
5/5
GoogleFrom first meeting Amy we all felt very comfortable with her professionalism and lovely personality.... we looked round 2 houses but put an offer in on the first one. She has looked after us from the start. Cameron has been great too, …
5/5
GoogleI have just completed my sale through Robsons Rickmansworth. I can highly recommend anyone who is looking to do the same to use these guys. We had Matt looking after us and his communication was first class. Matt came to value the house and …
Thank you for your kind words Richard. It was a pleasure working with you, and we're delighted we were able to secure you and the family a buyer so quickly. … More
5/5
GoogleWe bought our first home through Robsons and I would say they were the best. Right from putting in the offer all the way to completion Robsons were very helpfull. Our special thanks to Matthew for putting in all the efforts and follow-ups. He was very professional and helped us through this purchase. Many thanks - Robin and Josmy.
5/5
GoogleWe sold our house through Robsons, and we had an early offer that was satisfactory. But the excellent service did not stop here. During the solicitor phase up to completion Matt was very responsive and helpful with any liaising between us …
5/5
GoogleJust exchanged on our dream home today, cannot thank Matthew enough he has been my rock throughout the whole sale & purchase. An absolute gentleman who was always straight with me throughout. Very accessible at all times & responded to my …
5/5
GoogleWe struggled to sell our house for a while before asking David, Matt and the team to take on our listing. They worked tirelessly to deliver more than one offer. However, they really shone when dealing with the complex and lengthy chain involved in our sale. Thank you for enabling us to move on into our dream home!
5/5
GoogleWe have sold two houses with Robsons within the last 4 years. On each occasion it has been an absolute pleasure dealing with a professional firm. Our latest property had 7 offers within 9 days and an agreed sale price within 14 days. A special thanks to all of the team and especially Matt. Mick & Maria Murray
5/5
GoogleMark and Matt were excellent keeping us up to date as matters progressed to completion of our sale
Hi John, Thank you taking the time to write us a google review. It was a pleasure working with you. … More
5/5
GoogleDefinitely recommend Robsons. They helped sell my house in Rickmansworth, and Matthew Gooder has been a great communicator all the way along. Very pleased, Thanks!
Hi Chris, Thank you for your kind words and for choosing Robsons. It was a pleasure working with you. … More
5/5
GoogleI would personally like to thank David Hewinson and Amy Fife from Robsons, Rickmansworth for all of the hard work and dedication they gave us. Their professional service was outstanding for both our sale and purchase. I would highly …
5/5
GoogleWe have had the pleasure of working with Robsons for both buying and selling our home. Matthew Gooder and his team are fantastic; extremely knowledgeable providing sound advice at every stage of the process. Matthew in particular, provided …
5/5
GoogleWe’ve just finished working with Robsons for the second time, and once again, the service was fantastic! Matt, in particular, has been amazing throughout the entire process - his professionalism and proactive approach make a potentially …
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience selling your home with us. … More
5/5
GoogleRecently sold a property through Robsons and I’m very appreciative for all the guidance I’ve received from them. Matt was excellent and informed me of each stage throughout the sale - as it’s my first time selling, the process was daunting but Matt was very efficient and professional with all his knowledge. Thank you again!
5/5
GoogleWe had an excellent experience working with David Hewinson at Robsons during our recent home purchase. From start to finish, David was incredibly helpful, professional, and proactive. He ensured the whole process progressed at great speed, …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robsons, Rickmansworth won Trusted Agent; Robsons, Pinner won Gold; Robsons, Northwood won Trusted Agent.
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