Every review we hold for the Rickmansworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur family recently purchased a new home with the help of Hamptons Rickmansworth, and the experience was truly excellent. The team was knowledgeable, supportive, and always available to answer questions throughout the process. In particular, Traci Elson went above and beyond to guide us every step of the way, her professionalism and dedication made a stressful process feel straightforward and positive. We're grateful to Traci and the Hamptons team for their exceptional service in finding our new family home.
Junaid · 16 November 2025
Agent replied · 16 April 2026
"Thank you for choosing Hamptons Rickmansworth for your home purchase, we are thrilled to hear about your positive experience! Our team takes great pride in providing exceptional service and Traci is a true professional. Congratulations on your new family home and we appreciate your kind words! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience with Hamptons Rickmansworth. The team were professional, responsive, and clear throughout the process, which made everything feel straightforward and well managed.
Traci was excellent, calm, organised, and proactive, with clear communication at every stage. We always felt informed and supported, and nothing ever felt like too much trouble.
A very professional service and easy to recommend.
Edwin · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with us. Our team takes pride in providing professional, proactive, and clear communication throughout the process. Traci is an excellent member of our team and we are glad she was able to make your experience easy and stress-free. It's customers like you that make our job a joy. Thank you for trusting and recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently purchased a property and Traci was exceptional. Very knowledgable, happy to help and gave great advice to a first time buyer. Thank you very much!
Taylor · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for the positive feedback! We are thrilled to hear about your experience with Traci. Our team takes pride in providing exceptional service and we are so glad to have helped in your first home purchase. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHamptons Rickmansworth looked after the sale of my parent's house in Chorleywood. They were recommended to us - and I cannot fault their sale and service for my parents from start to finish. Steve, Samantha and the team went the extra mile to support my parents in both selling, the paperwork, and preparing for exchange and completion. From keeping us looped in, to giving fair reasonable advice, to liaising with the solicitors, to always calling back, the Hamptons Rickmansworth team did an outstanding job.
Elizabeth · 11 August 2024
Agent replied · 25 August 2024
Thank you for the great feedback Elizabeth. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Rickmansworth was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleWe were so glad that Samantha dealt with the sale of our house. She guided us every step of the way and made a huge effort to liaise with our buyer. We were kept informed; we were dealt with professionally and we were made to feel that our sale was of the highest priority to her. We would highly recommend Samantha and her team.
John · 29 January 2025
Agent replied · 9 January 2025
Thank you for the great feedback John. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Rickmansworth was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleI sold my house through Hamptons. Soroush was my case handler and words can’t describe how good he was. He was friendly, but also professional and very efficient. He was there for me straight away by email or text whenever I needed him, …
Collay · 16 September 2025
Agent replied · 24 September 2025
Thank you for your glowing review! We are thrilled to hear about your fantastic experience with Soroush, Steve, Melissa, and Julia at Hamptons. We pride ourselves on providing exceptional customer service and it's wonderful to know we have exceeded your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently completed the purchase of our new home through Hamptons and were thoroughly happy with the service provided. The entire team was professional and effective, but we must give special recognition to Traci, who was truly exceptional throughout the process.
Traci guided us every step of the way, providing clear direction and expert advice from offer acceptance right through to completion. Her commitment to communication was flawless; she kept us informed at all times, quickly answering any questions and proactively providing updates, which made what can often be a stressful experience feel incredibly reassuring and smooth.
Matt · 16 November 2025
Agent replied · 16 April 2026
Thank you for choosing us as your partner in purchasing your new home. We are thrilled to hear that you were thoroughly satisfied with our service, and we are especially grateful for the recognition of Traci's exceptional guidance and communication. We strive to make the home buying process as stress-free and smooth as possible, and we are delighted that we could provide that for you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
Googlewe decided to use Hamptons Estate Agents to market our property as they had also managed it when there were tenants living there and we have been pleased over the years with how they have handled our account. The sale of the house took a while, but that was because there were still tenants living there until two weeks before the sale completed.
Ruth · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for choosing us to market your property and for trusting us with managing it while you had tenants. We're glad to hear that you've been pleased with our services over the years. It's our goal to ensure a smooth sale process, even with tenants in place. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleReally positive buying experience through Hampton Rickmansworth. Traci Elson was excellent, always quick to reply, really easy to deal with and did her best to keep things moving!
Jaymini · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience at Hampton Rickmansworth. Traci is a valuable member of our team and we are proud to have her on board. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was really glad to use Hamptons in both lettings and purchasing property. The lettings side was very responsive. During our letting, the maintenance service was quick whenever in need.
When it came to purchasing our first property, Samantha knew my needs and budget, and can quickly source the right property options. The property we bought was actually the first one we viewed. How customer centric Samantha was in understanding customers' needs. She also helped in negotiating the price, helped us through the sales process and even speed up the solicitor process. Samantha also helped me a lot in the after sales service since I was newly relocated in the UK, including the removal services. Absolutely professional and exceed expectation! Highly recommended.
Alice · 24 October 2023
Agent replied · 20 June 2024
Hi Alice, we are delighted that you enlisted Hamptons Estate Agents Rickmansworth and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe recently purchased a house and we had the pleasure of having Soroush as our estate agent.
Soroush was extremely professional and prompt throughout the whole purchase. Soroush made the purchase feel easy and effortless.
A · 3 September 2025
Agent replied · 24 September 2025
Thank you for your kind words! We are thrilled to hear that Soroush provided you with a top-notch experience during your home purchase. Our team strives to make the process as seamless and stress-free as possible. Congratulations on your new home! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTraci Elson helped us sell our much loved home. She found us a buyer that we believe will love the house as much as we had and make great memories there. The whole team at Hamptons Rickmansworth have been so helpful, prompt and patient, explaining everything that needs to happen. Thank you Traci and everyone at Hamptons Rickmansworth. The Rudolphs
R · 22 September 2024
Agent replied · 22 October 2024
Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleReally impressed with Hamptons service - both lettings and sales. They managed our tenancy for years and were very attentive and helpful. Always easy to contact and made an effort. Then when it came to selling, they got the property onto the market and showed it very quickly and then achieved asking price without any hassle or delay. Helped us through the sales process as well by liaising with buyer and solicitors. Special shout out to Samantha and Simon on the sales front. Many thanks.
Steven · 26 July 2023
Agent replied · 20 June 2024
Thank you for your review Steven. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleOur experience selling our property through Hamptons Rickmansworth branch have been positive. Within less than 2 weeks of placing our property on the market we had over 18 viewings & many offers. The marketing material was professionally prepared & viewings were carried out professionally with all appointments attended on time. Whilst we lost our initial buyer due to the negative impacts of the mini budget fiasco, Hamptons managed to very quickly found us a new buyer within a couple of weeks. Throughout the conveyancing process Samantha has been very diligent in chasing up our buyers' solicitor & their estate agent in order to overcome some legal complications. More importantly Samantha has always kept us regularly updated twice a week at the minimum. We would recommend Hamptons Rickmansworth branch to sell properties as they managed to achieve a sale as per their initial valuation even after the real estate market & mortgage down-turn which started in October due to the ill-fated mini-budget.
K & D SIM
Kwang · 21 June 2023
Agent replied · 20 June 2024
Thank you for your review Kwang. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleOur experience was extremely positive. Traci was our primary contact and at times we were in contact multiple times a day. She kept us aware of key developments and made herself available for quick chats and discussions on how to respond …
Chris · 16 April 2025
Agent replied · 11 August 2025
Thank you, for choosing us to help with your real estate needs. We are thrilled to hear that your experience with Traci and Steve was extremely positive and that our team was able to sell your house in just 2.5 months. We pride ourselves on … More
★★★★★ 5/5
GoogleWe recently had the pleasure of dealing with Samantha from the Rickmansworth office. She was super helpful throughout the process and always went the extra mile. An absolute one in a million of an agent, nothing was ever too much trouble and she always had a smile on her face and remained kind, professional and worked very hard at all times. Thank you Samantha for making a very stressful process bearable.
Nisha · 23 December 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review Nisha. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleDuring our recent flat sale, Soroush kept everyone involved in the sale/purchase up to date and made sure that everything was moving along. Thank you Soroush.
Nia · 17 September 2025
Agent replied · 24 September 2025
Thank you for your kind words! It was a pleasure to ensure a smooth and successful sale for you. We appreciate your trust and are always happy to provide excellent service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently sold my house via Traci Elson at Hamptons Rickmansworth and would highly recommend them. Traci is a pleasure to deal with - and her communication throughout the entire process was outstanding. She was always available to discuss any concerns and worked hard to make sure the process was completed quickly and efficiently.
Sally · 28 August 2024
Agent replied · 22 October 2024
Thank you for your review Sally. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleThank you Hamptons Rickmansworth for helping us sell our home and meet the tight deadlines we had on the place we were moving to. While the entire team were outstanding, we would particularly like to recognise the efforts of Traci Elson. There were some communication challenges along the way but Traci persisted, regularly, following up with all parties to ensure nothing came in the way of making this happen. Well done!
Dilip · 25 August 2023
Agent replied · 20 June 2024
Hi Dilip, we are delighted that you enlisted Hamptons Estate Agents Rickmansworth and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleThe team at Hamptons, Traci, Samantha and Steve were an absolute pleasure to work with. Throughout the whole stressful process of selling a house they were calm, respectful, knowledgeable and patient. A great team who really looked after me as a client - cannot recommend them highly enough!
Carole · 23 August 2024
Agent replied · 25 August 2024
Hi Carole, we are delighted that you enlisted Hamptons Estate Agents Rickmansworth and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleTraci from Hampton has been amazing at getting us over the line with our house. She has chased solicitors and vendor plenty of times to getting the process moving. …
Robin · 16 April 2025
Agent replied · 11 August 2025
Thank you for taking the time to leave us a review Robin. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleThe whole team were very professional and committed throughout the whole process of selling my property.
Traci, particularly, was on hand at all times and she worked extremely hard to keep things on track. I also appreciated her support to me at a stressful time.
Toni · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words and for recognizing our team's professionalism and commitment. We are happy to hear that Traci provided you with exceptional support during a stressful time. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSoroush at Hamptons Rickmansworth displayed exceptional professionalism, and consistently prompt, honest, and useful communication throughout the entire process of my first home purchase over the last few months. I'm very grateful, and highly recommend his services!
Harry · 26 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind review! We strive to provide exceptional service and we're thrilled to hear that our team member Soroush did just that during your first home purchase. Congratulations on your new home and thank you for recommending our services. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHamptons helped us sell our 5 bedroom house in a very difficult market. Samantha was amazing throughout. She was always one step ahead and always had a smile on her face. It was a very smooth and very quick process once we found our buyer. Highly recommended. And special thanks to Samantha!
Katherine · 23 December 2023
Agent replied · 20 June 2024
Hi Katherine, we are delighted that you enlisted Hamptons Estate Agents Rickmansworth and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
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