Trusted Agent profile · Richmond

Love Property Richmond reviews

4.8

★★★★★ Excellent

210 reviews across 2 platforms

18 Road, Catterick Garrison, Richmond, DL9 3JA

Love Property's office in Richmond, at 18 Road, is rated 4.8 out of 5 across 210 reviews on two platforms, including 161 Google reviews rated 4.7.

Google logo

4.7 / 5

161

Reviews on Google

This office

Facebook logo

5.0 / 5

49

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Richmond office, from every platform, shown as written. First names only.

5/5

Google

Love Property have been fantastic throughout the sale of our home. From the clear communication and well-managed viewings to the support after the offer was accepted, everything was handled so smoothly. A special thank you to Devan, Carmel and Suzanne for all of your hard work along the way. And a huge thank you to Nicole in the sales progression team, your dedication and persistence truly meant more to us than we could ever put into words. We are incredibly grateful for everything you have done. Thank you again! 😊 xxx

Lisa · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your lovely review, Lisa. It was a real pleasure helping you through the sale of your home. We’re delighted the communication, viewings and support throughout the process made everything run smoothly for you. The team are grateful for your kinds words and the team are thrilled to hear how much their help meant. We wish you all the very best in your next chapter, and thank you again for choosing Love Property ☺️

5/5

Google

I wuld just like to thank Nicole, Devon and the team at Love Property in Catterick for helping my wife and I sell our property in record time! From the time the property was listed on their website, we had two offers within 10 days and accepted an offer within 14! From their first visit, advice given and evaluation, we couldn't fault the team at Love Property. Their marketing efforts ensured that the property was beautifully represented and sold quickly - Post sale, their sales progression team ensured that we were kept up to date frequently and were able to handle any issues/situations that arose as we completed the sale and moved to our new property. Highly recommended. Paul

Paul · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your lovely review Paul! It’s been a pleasure working with you and your wife. We are delighted we achieved such a quick result for you. Wishing you both all the best in your next chapter!

5/5

Google

We have just completed on our sale managed through Love Property and I can honestly say their efforts were second to none. From the initial meet, through to house viewings and the sales progression, I can’t fault them at all. And I wholly believe we’d have lost our chain without their efforts. We hadn’t really known of, or used them before but I would put them at the top for estate agents in Richmond. Thank you to Deven, Suzanne, and Nicole - we couldn’t have done it without.

Rachel · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave such a lovely review, it means so much to all of us and we are lucky to work with such lovely clients. We wish you all the best for the future and please keep in touch ☺️ Laura and the Love Property Team

5/5

Google

I had an absolutely outstanding experience selling my home, and I can’t recommend this estate agent highly enough. From the very beginning, Gill was exceptional. She took the time to really understand both my property and the local area, which clearly paid off, my house sold within a week, with two strong offers from just two viewings. That speaks volumes about the quality of her work and approach. Gill was always available on WhatsApp or by phone, incredibly responsive, and made what can often be a stressful process feel smooth and manageable. The marketing was also top-notch, with professional photos and a beautifully presented brochure that truly showcased the property at its best. A huge thank you as well to Nicole in sales progression, who was fantastic throughout. She kept me consistently updated, was always on hand to answer questions, and ensured everything moved forward efficiently. Overall, the entire team went above and beyond at every stage. Professional, proactive, and genuinely supportive, I wouldn’t hesitate to use them again and would 100% recommend them to anyone looking to buy or sell.

Jake · 12 April 2026

5/5

Google

Just completed a house purchase. Love Property are excellent. Genuinely nice people. Viewed the property with Suzanne, lovely person, great personality and most importantly, helpful & efficient. Nicole with the after sales team, was very helpful keeping the conveyance moving effectively. Much appreciated because we had a deadline. Collected the keys today and was presented with a hamper bag of very nice treats to enjoy whilst celebrating a new home, a thoughtful card too. Never had that before! Highly recommended.

Aidan · 19 March 2026

Agent replied · 16 April 2026

Hi Aiden, thank you so much for the lovely review. Wishing you and the family all the best with the new place!

5/5

Google

What a fantastic team at Love Property. Right from the start I knew they would be there for us and do their utmost to get us the best buyer. Laura and her team are second to none with their help and advice and professionalism. They ensured our unusual house was presented brilliantly and attracted lots of interested parties. Negotiations and viewings were all handled by the team and sales progression was excellent. They kept the whole process moving until completion. In comparison the agents handling our purchase were very disappointing to deal with and so I would totally recommend Love Property.

Paula · 8 October 2024

Agent replied · 22 October 2024

Thank you! It was a pleasure to work with you and agree a sale on your fantastic home! We wish you all the best with your new place :)

5/5

Google

Thanks Sal & team for dealing with tenant's moving out and new tenants moving into my property. A couple of curve balls thrown our way but as always you dealt with this in a professional, timely manner. As a landlord living abroad with a couple of properties your help is always appreciated. I have used several Richmond based agencies in the past and you go far beyond what your competition offer- Thank you

Claire · 7 December 2024

Agent replied · 10 December 2024

Thank you for your kind words Claire, its our pleasure to help where we can.

5/5

Google

We sold and purchased properties with Love Property and had a great experience with the team there… Laura and her team have a more innovative approach to marketing properties and managed to get more people thru the door in one weekend than both the other estate agents we had used had managed in a year. We thought the use of the personal WhatsApp group was a great idea to quickly ask questions and give answers to the team when everyone is super busy… overall a really great experience and I would highly recommend Love Property to anyone thinking about selling their property…

Emma · 10 May 2024

Agent replied · 11 June 2024

Thank you for taking the time to leave a review Emma, we wish you lots of happiness in your new home :)

5/5

Google

As we Exchange on our property purchase & sale today, I just wanted to reflect and share our appreciation and gratitude for the fantastic work that Love Property (Catterick) gave on our behalf. From the initial meeting, they made us feel very comfortable with the whole process, guiding us through those early days. The photography and drone filming were spectacular, never seen such quality before! The brochure and online marketing content was superb and once we secured our buyer, the continuous Sales Progression support was relentless and so re-assuring to have (thanks Nicole) From what I understand now was quite complex, appeared seamless to us and removed so much pressure off our shoulders. Thank you so much everyone for your efforts, very much appreciated. Please do contact Love Property directly, if you require any further feedback from a very happy customer.

Mark · 11 March 2024

Agent replied · 9 June 2024

Thank you so much for taking the time to leave a review, it was a pleasure working with you and finding you an amazing new home.

5/5

Google

Moving our friend from her house was never going to be easy. We got love property to come and give us a valuation. From day one.. they were so professional, kind, and considerate. They made everything as easy as possible for us. I personally cannot thank the team enough. I would not hesitate to recommend love property Catterick branch, they are just wonderful people.

Ruth · 2 April 2026

Agent replied · 16 April 2026

Thank you so much for leaving us such a lovely review. We enjoyed working with you all and it was a pleasure to see your friend able to move on. Love Property is about the stories behind the houses and this one was very special to our team. Thank you for choosing us!

5/5

Google

Thank you Sal & Emma for looking after my properties providing an excellent and effective service. Realy appreciate all the professional service provided ensuring each property is looked after throughout the renting process.

Rosie · 14 October 2025

Agent replied · 12 November 2025

Thank you for your feedback Rosie, its very much appreciated.

5/5

Google

From start to finish the whole team at Love Property were outstanding. Our property sold off market, above asking price, within 48 hours of us making the call to the team. Deven and Carmela are experts in what they do - the aftercare from sale to complete was outstanding and Nicole got our whole chain over the line. Thank you so much Laura and team x x

Helen · 10 May 2024

Agent replied · 9 June 2024

Thank you so much for taking the time to leave such a lovely review, we were happy to be able to help and we wish you and your family lots of happiness in your new home 🏡 🏡 …

5/5

Google

As ever LP have made the process of renting so easy. Sal and the team make everything so seamless. Thank you - fantastic service

Alison · 16 November 2025

Agent replied · 11 June 2024

Thank you Alison, here's to may more years of working together

5/5

Google

The best letting agent our property has been managed by. Sal was so lovely, professional and helpful and gave me great confidence with allowing her to manage our property. After previously having issues with communication and support from our previous agent Love Property have been a breath of fresh air. The staff are so lovely and helpful and very professional. Anne in particular was brilliant with assisting us and went out of her way to be helpful. They kept in touch regularly and send us a regular report of our property. If there were ever any issues with the property they are always resolved quickly and great advice is given. We have since gone on to sell our property and knew that the best agent to use would be Love Property after their outstanding work managing the letting of our house. We had lots of viewings and always received a follow up from the agent with feedback on them. They also did great advertisement through social media. Deven was brilliant with her negotiation skills. Despite being sort of a tricky chain Love Property delivered an outstanding sales progression service. Nicole was so on the ball and kept me informed of everything update. She was brilliant at chasing outstanding issues and communicating with all of the parties. Thank you so much to Laura and the team for doing such an outstanding job. We couldn’t have done it without you!PositiveResponsiveness, Quality, Professionalism

Fiona · 12 June 2023

Agent replied · 11 June 2024

Thank you Fiona, we had a lot of work to do didn't we but we got there in the end. Great Landlord and a pleasure to look after

5/5

Google

Laura came over to view my property and fully informed me of the market at present and assured me they would do their best to sell my house. The girls on the sales side were absolutely amazing and I had no concerns about them selling the house. Nothing was ever to much trouble and they are always smiling and you could always tell they were there to help. Nicole in the sales progression side was The Best, things weren’t easy or straight forward due to an unhelpful solicitor but she always persevered and her experience showed through as there were a few times I just wanted to withdraw the sale but Nicole kept me going. The whole team were fantastic and certainly worth instructing if you want a smooth and professional sale or purchase. Many thanks to the team.⭐️⭐️⭐️⭐️⭐️

Barrie · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for the review Barrie, it was a pleasure to work for you & we’re so happy we got you the result you wanted!

5/5

Google

From the moment Laura explained the company philosophy, just 3 month ago, to the moment the sale of our cottage was complete, we had nothing but excellent service from the entire team. The property sales team were well briefed and conducted the viewings honestly and efficiently, with detailed, regular feedback. Once we had accepted an offer, Sales Progression took over and liaised with us, the buyer and the solicitors. Any hiccup was dealt with calmly and skilfully, making sure both parties were in the loop and happy. The whole experience was virtually pain free and I thank Team Love Property for their understanding of the the market and their professionalism.

Vicki · 10 June 2023

Agent replied · 11 June 2024

Thank you so much for the lovely review Vicki. It’s been a pleasure working with you to sell your cottage!

5/5

Google

Love Property have been absolutely faultless from start to finish, we have bought a buy to let property with them and have subsequently rented it out with them! Their attention to detail is second to none! They literally think of everything- I would highly recommend Sal who heads up their rentals team she’s totally taken all the stress out of it and made it totally hassle free - we have just signed out first tenants!

Anne · 12 June 2023

Agent replied · 11 June 2024

Thank you for your review Anne! Your feedback is much appreciated and we’re so pleased you’ve had such a good experience!

5/5

Google

Would just like to say a huge thank you to the team at Love Property. We found ourselves in the sad situation of having to sell our mothers house following her being admitted to a nursing home. Even though this was a difficult time and we had many hurdles along the way Love property supported us and guided us the whole way. I would especially like to thank Devan & Nicole who put up with my constant need for updates and were always at the end of the phone when we needed help and advice. If you need an estate agent in the Richmond area I wholeheartedly recommend Love property.

Frances · 12 June 2022

Agent replied · 11 June 2024

Thank you for the lovely review Fran!

5/5

Facebook

We sold our house and purchased our new house through Love Property and we couldn’t have been any happier with them. They supported us from start to finish and guided us through the many speed bumps that selling a house can have. Laura and the team were absolutely superb, with special mentions for Deven and Nicole. Nothing was to much trouble and the sale and aftercare was second to none. Hopefully we won’t be moving again any time soon, but if we were we only use one estate agent and they’d Love Property.

Anne · 5 June 2022

Agent replied · 23 June 2026

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5/5

Google

When it comes to buying or selling your home, don’t hesitate to choose Love Property because they really do love property and you! Thank you Laura, Deven, Carmela, Suzanne and Nicole, you’ve really gone above and beyond with this one, as you always do! Your support has meant the world, thanks isn’t really enough but I do look forward to the next one.

Sue · 14 April 2025

5/5

Google

Sold our house with Love Property this month and cannot fault the service at all, they went above and beyond, handling every query and hiccup with our sale brilliantly. We really trusted them and had so much confidence that they would do everything they could to complete the sale, which was especially important as we do not live locally. Would recommend them to anyone looking to sell or buy in the area! Thank you again to all the team!

Beth · 14 March 2025

Agent replied · 10 September 2025

Hi Beth, thank you ever so much for your lovely review! It was a pleasure to sell your lovely cottage for you.

5/5

Google

Fantastic work, Sal was extremely professional and everything ran smoothly due to her professionalism

Richard · 14 September 2025

Agent replied · 12 November 2025

Thanks for the kind words Richard, happy to help.

5/5

Google

Purchased a house marketed by this agent; given how formal the process is, and how challenging at times, I couldn't have had a better experience. Love Property, and Laura particularly, were responsive, professional, helpful and accessible. Queries were answered promptly in a human and friendly way. They know their business and are not daunted by questions or concerns. Three words? Open, energetic, reliable.

J · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for your review, Judith. It was a pleasure working with you to get you into your new home!

5/5

Google

I'll always be extremely grateful to Cameron for all his help while I was looking for a rental. Not only a dedicated professional who will go the extra mile but also a friendly, kind & compassionate young man. Really quite rare these days... I would highly recommend you get in touch with him if you need a real estate agent. Thank you Cameron!

K · 12 June 2023

Agent replied · 11 June 2024

Thank you for your lovely review, we are glad he was helpful to you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Love Property's Google reviews

Questions about Love Property Richmond

How many reviews does Love Property Richmond have?

Love Property's Richmond office has 210 reviews across two platforms: 161 on Google, 49 on Facebook.

What is Love Property Richmond's rating?

Love Property Richmond is rated 4.8 out of 5 across all 210 reviews, and 4.7 out of 5 on Google from 161 reviews.

Where is Love Property's Richmond office?

Love Property Richmond, 18 Road, Catterick Garrison, Richmond, DL9 3JA.

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