Trusted Agent profile · Richmond
★★★★★
491 reviews across 2 platforms
3 Lichfield Terrace, Sheen Road, Richmond, TW9 1AS
Jackson Stops's office in Richmond, at 3 Lichfield Terrace, is rated 4.6 out of 5 across 491 reviews on two platforms, including 2 Google reviews rated 5.0.
Every review we hold for the Richmond office, from every platform, shown as written. First names only.
5/5
TrustpilotJackson-Stops in Lindfield
Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.
Dear Karen, we will pass on your kind words to the Mid Sussex team and we are delighted to hear that the service you received was excellent. With best wishes from everyone at Jackson-Stops.
4/5
TrustpilotExcellent experience at Reigate branch
Pip, Tim, Chris and Louise in the Reigate branch were all very professional, supportive and proactive when it came to selling our house recently. They made a potentially stressful time a lot less stressful!
Dear Chris, thank you for your review of our Reigate team, and it is wonderful to hear that you received a professional, supportive and proactive service. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotCheveley rental
Jackson's managed our home in Cheveley with the utmost of professional care and diligence. All interactions with their office were seamless and they placed tenants that took excellent care of the property. Very happy with the service provided and happy to recommend.
Dear Alistair, thank you for taking the time to leave a review for us, and it's wonderful to hear that you were treated with the utmost professional care. Best wishes from all of us at Jackson-Stops.
5/5
TrustpilotI've only got praise for Jackson-Stops
I've only got praise for Lottie and her team, they were exceptionally helpfull.
Dear Richard, it means a lot to our Newmarket team to see your review. Best wishes from us all at Jackson-Stops.
4/5
TrustpilotBrilliant team approach, J.S Dorking
Excellent personalised service from Jackson Stops, Dorking , It's a whole team approach where all staff are aware of the status of your situation. Phones are always answered quickly and responses friendly and informative. Having been searching through the frenetic sales period of summer 2021 staff were often stretched but always available and courteous .Highly recommend this team .
Thank you for sharing your experience of our Dorking team, highlighting our staff's teamwork, communication skills and professionalism. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotRenting
We were absolutely delighted with the quick, efficient, and friendly service provided by Jodie and Paula in the Newmarket office. All the details concerning our rental were explained clearly, and the details were sent and processed quickly. They both went out of their way to be helpful, for which we were most grateful, as we are also moving house.
Dear Mrs Spiller, thank you so much for your kind review of our Newmarket lettings team, it sounds like the process went smoothly thanks to Jodie and Paula's experienced and helpful approach. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotA well-handled sale by James and Ria
A well-handled, calm sale - thanks James and Ria.
Dear Peter, thank you for your five star feedback for our Barnstaple team. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent
I have sold 2 properties through Jackson-Stops and at present have another under offer, all through the Bury St Edmunds brach. I have found the staff at Jackson-Stops helpful, pleasant and easy to deal with.Highly recommended.
Dear Linda, a wonderful review, thank you, and it's great to hear that you found our staff helpful, pleasant and easy to deal with. With best wishes from everyone at Jackson-Stops.
2/5
TrustpilotAfter calling and asking for more…
After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!
Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotSale of my cottage
Staff extremely professional. Helpful and supportive throughout the sale process. Gave feedback on every viewing. Liaised with solicitors and kept me in the loop during the whole process.
Dear Jennifer, we are delighted to hear that you received a helpful and supportive service from extremely professional staff. Thank you for your review. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotExceptional service
We can't fault the exceptional service, patience and good humour that Jackson Stops Cranbrook have provided during the sale of our home. Against the difficult backdrop of Covid-19 and despite a couple of chains unravelling through no fault of theirs, Mandy, Rupert and the whole team have remained optimistic and dedicated and we are hugely grateful to them all.
Thank you for your review, praising the dedication and perseverance of our Cranbrook branch.
5/5
TrustpilotThey accomodate me well and very…
They accomodate me well and very helpful on me, they answer my question as much as they can
Dear Angelo, thank you for leaving a five-star review about the experience you had with us. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWill (Lettings) has been my agent for a…
Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful. Shari in sales is also amazing.
Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotWe reported a fault with a plug in the…
We reported a fault with a plug in the downstairs loo and Rhian dealt with the matter quickly and efficiently. The plumber attended at our convenience and Rhian ensured we were kept in the loop.
5/5
TrustpilotJackson Stops Sherborne. Anthony leads a great team at the…
Anthony leads a great team at the Sherborne office. We were expertly guided through a difficult sale and closing, which would not have happened without JS Sherborne. Good communication and expert advice lead to a great result. PB
Dear Peter, thank you for taking the time to leave a review and we're very happy to read that you were expertly guided through your sale by Anthony and the team at our Sherborne branch. With best wishes from us all at Jackson-Stops.
5/5
TrustpilotGreat Service
I rented a property through Jackson-Stops in March 2023.From start to moving in both Zoe and Emma have been super-organised and efficient. The thoroughness of the pre moving in cleaning and having everything serviced that needed it was very reassuring.Thank-you very much ladies.
Dear Jod, it's wonderful to hear about your experience renting with Jackson-Stops and thank you for taking the time to leave a review. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotIncredibly professional and honest ...
From the initial enquiry to signing the lease, Jackson-Stops Newmarket have been incredibly helpful.Paula arranged a viewing the same day without hesitation and John answered all of our questions. On call even out of hours, Paula stepped us through the reference process with ease.Could not recommend this company highly enough!
Dear Sarah, thank you for your five star review of our Jackson-Stops Newmarket team. We're pleased that your experience means you'd recommend Jackson-Stops.
5/5
TrustpilotGreat support from JS!
Wanted to say thank you again to Jodie and Paula at Jackson-Stops Newmarket! They were incredible helping me get set up with a flat let! As someone new to the UK, I appreciated how informative and knowledgeable they were, and they also worked extremely quickly to get me successfully moved in to a great flat!
Dear John, we're delighted (but not surprised!) to receive such high praise for our Newmarket team, thank you. It sounds as though you felt fully informed and supported during your international move. We wish you every happiness in your new flat. Best wishes from us all at Jackson-Stops.
5/5
TrustpilotExcellent, Friendly and Reliable Agents
I could not have asked for more from the Jackson-Stops Burford office. From a conversation with Nathan about putting our house on the market, through to valuation, virtual tours, and a very good offer, all in an extremely short period of time. The whole process has been seamless. I cannot recommend highly enough. Thank you to you all.
Dear Maria, thank you for your glowing review of our Burford branch. Best wishes from us all at Jackson-Stops.
5/5
Trustpilot5 star service!
I would most definitely recommend Jackson stops to anyone looking to move! Moving houses is so stressful however the agents at Jackson stops made it really easy and were so helpful every step of the way! The service definitely deserves 5 stars! Thank you Jon for all your help!!
5/5
TrustpilotFreddie's deep knowledge of Lewes and…
Freddie's deep knowledge of Lewes and the surrounding area and his kindness and experience, make him an invaluable agent to work with. He does all he can to take the stress out of buying/ selling and I couldnt imagine working with anyone else.
Dear Rosanna, thank you for leaving a review about your experience with Freddie and we're very happy to know that you appreciated his local knowledge and judge him to be an invaluable agent to work with. With best wishes from all of us at Jackson-Stops.
5/5
TrustpilotWimbledon office
Wimbledon office: Very attentive professional and to the point. Definitely a go-to agency fir goid options.
Dear Marialuz, thank you for taking the time to leave a review for our Wimbledon team, and we are pleased to hear that they were attentive, professional, and that they are your go-to estate agent. With best wishes from everyone at Jackson-Stops.
5/5
TrustpilotI have let the flat above my shop for…
I have let the flat above my shop for many years now and Margaret has helped me over that time.Always understanding and patient she manages to sort any problems out smoothly.Thank you. Elizabeth Aram
Dear Elizabeth, thank you very much for taking the time to leave a review about your positive experience with us and especially with Margaret. With best wishes from everyone at Jackson-Stops.
1/5
TrustpilotDo not enter into a letting agreement…
Do not enter into a letting agreement with the Sevenoaks branch. If the property is JS managed then nothing will get done, even if it a hazard to you or your children. Then because of the special relationship between the property manager and the contractor you’ll get hit with a ridiculous bill on check out. DO NOT USE.
Dear Andy, I'm really sorry to see your review. Your feedback is important - if you would like to email me further details, to social.media@jackson-stops.co.uk, I will ensure you're comments reach our Sevenoaks branch Director. Kind Regards, Jo from the marketing team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jackson Stops's Richmond office has 491 reviews across two platforms: 2 on Google, 489 on Trustpilot (across the whole business).
Jackson Stops Richmond is rated 4.6 out of 5 across all 491 reviews, and 5.0 out of 5 on Google from 2 reviews.
Jackson Stops Richmond, 3 Lichfield Terrace, Sheen Road, Richmond, TW9 1AS.
